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3-38 Compaq ProLiant 8500 Server Maintenance and Service Guide
2400 – 2499, Advanced VGA Board Test Error Codes
The 2400 series of diagnostic error codes identifies failures with video boards, monitors, or the
system board assembly.
Table 3-14
Advanced VGA Board Test Error Codes
Error Code Description Recommended Action
2402-xx Video memory test failed.
2403-xx Video attribute test failed.
2404-xx Video character set test failed.
2405-xx Video 80 x 25 mode 9 x 14 character cell
test failed.
2406-xx Video 80 x 25 mode 8 x 8 character cell
test failed.
2407-xx Video 40 x 25 mode test failed.
2408-xx Video 320 x 320 mode color set 0 test
failed.
2409-xx Video 320 x 320 mode color set 1 test
failed.
1. Run the System Configuration Utility.
2. Replace the monitor and retest.
3. Replace the Advanced VGA board or other
video board and retest.
4. Replace the system board and retest.
2410-xx Video 640 x 200 mode test failed.
2411-xx Video screen memory page test failed.
2412-xx Video gray scale test failed.
2414-xx Video white screen test failed.
2416-xx Video noise pattern test failed.
2417-xx Lightpen text mode test failed, no
response.
2418-xx ECG/VGC memory test failed.
2419-xx ECG/VGC ROM checksum test failed.
2420-xx ECG/VGC attribute test failed.
2421-xx ECG/VGC 640 x 200 graphics mode test
failed.
2422-xx ECG/VGC 640 x 350 16-color set test
failed.
2423-xx ECG/VGC 640 x 350 64-color test failed.
2424-xx ECG/VGC monochrome text mode test
failed.
2425-xx ECG/VGC monochrome graphics mode
test failed.
2431-xx 640 x 480 graphics test failed.
1. Run the System Configuration Utility.
2. Replace the monitor and retest.
3. Replace the Advanced VGA board or other
video board and retest.
4. Replace the system board and retest.
continued
- ProLiant 8500 Server 1
- THE FOREGOING 2
- Contents 3
- Chapter 3 4
- Chapter 5 6
- About This Guide 7
- Symbols in Text 8
- Symbols on Equipment 8
- Rack Stability 9
- Compaq Technician Notes 9
- Getting Help 10
- Compaq Technical Support 11
- Compaq Website 11
- Compaq Authorized Reseller 11
- Illustrated Parts Catalog 12
- Table 1-1 14
- Mechanical Spare Parts List 14
- Table 1-2 16
- Media Module Exploded View 18
- Table 1-3 19
- Media Module Spare Parts List 19
- I/O Module Exploded View 20
- Table 1-4 21
- I/O Module Spare Parts List 21
- Table 1-5 22
- Chapter 2 24
- Preparation Procedures 26
- Weight Warning 27
- Rack Warnings 27
- Compaq ProLiant 8500 Server 29
- Server Modules 30
- Top Access Panel 31
- Media Module Assembly 32
- Media Module Bezel 33
- Media Module 34
- Integrated Management Display 36
- Figure 2-9. Removing the IMD 37
- Hard Drive Blank 38
- Table 2-4 41
- Media Module Cable Routing 41
- Processor and Memory Module 42
- Memory Board 45
- Dual Inline Memory Modules 46
- Table 2-5 47
- Processor Board Layout 49
- Processor 50
- Processor Power Module 52
- Processor Terminator Board 53
- Middle Air Baffle 54
- Cache Accelerators 55
- I/O Module 57
- 1 2 3 4 5 6 7 8 9 10 11 61
- I/O Expansion Slot Cover 62
- PCI Expansion Board 63
- 9-Slot Hot-Pluggable Basket 65
- Hot-Pluggable Fans 67
- Fan Cage Assembly 69
- 5. Remove the bracket 70
- I/O Plenum Top and Plenum 71
- Fan Cage Plenum 72
- 2-Slot Plenum 73
- Hot-Pluggable Power Supply 74
- System Midplane Assembly 75
- Internal Battery 78
- Diagnostic Tools 79
- Table 3-1 80
- Diagnostic Tools 3-3 81
- Default Configuration 82
- Utilities Access 83
- Power-On Self-Test 84
- (RESUME – F1 key) 86
- Press F1 86
- Diagnostic Tools 3-9 87
- Diagnostic Tools 3-11 89
- Diagnostic Tools 3-13 91
- Diagnostic Tools 3-15 93
- Diagnostic Tools 3-17 95
- Diagnostic Tools 3-19 97
- Diagnostic Tools 3-21 99
- Table 3-2 100
- POST Error Messages 100
- Diagnostic Tools 3-23 101
- Diagnostic Tools 3-25 103
- Press F2 to use the drives 104
- Diagnostic Tools 3-27 105
- Diagnostic Tools 3-29 107
- Diagnostics Software 108
- Table 3-3 109
- Table 3-4 110
- Memory Test Error Codes 110
- Table 3-5 110
- Keyboard Test Error Codes 110
- Table 3-6 111
- Table 3-7 111
- Table 3-8 112
- Table 3-9 113
- Table 3-10 113
- Serial Test Error Codes 113
- Table 3-11 114
- Table 3-12 114
- Hard Drive Test Error Codes 114
- Table 3-13 115
- Tape Drive Test Error Codes 115
- Table 3-14 116
- Table 3-15 117
- Table 3-16 118
- Table 3-17 118
- Table 3-18 119
- Table 3-19 119
- Table 3-20 120
- Array Diagnostic Utility 121
- Table 3-21 122
- ADU Diagnostic Messages 122
- Diagnostic Tools 3-45 123
- Diagnostic Tools 3-47 125
- Diagnostic Tools 3-49 127
- Diagnostic Tools 3-51 129
- Integrated Management Log 131
- Viewing the Event List 132
- Printing the Event List 132
- Compaq Survey Utility 132
- Compaq IML Management Utility 132
- Event List 133
- Event Messages 133
- Table 3-22 134
- Rapid Error Recovery 135
- Automatic Server Recovery-2 136
- Attended Recovery 137
- Hardware Requirements 137
- Table 3-23 138
- ASR-2 Features 138
- Compaq Health Driver 139
- Booting into Compaq utilities 141
- Table 3-24 141
- Table 3-25 144
- ASR-2 Security 144
- Server Health Logs 145
- Table 3-26 146
- Revision History Table 147
- Table 3-27 147
- Remote Service Features 148
- ROMPaq Error Recovery Options 149
- Redundant ROM Image Recovery 150
- Compaq Insight Manager 151
- Insight Management Agents 152
- Chapter 4 153
- Connectors 154
- I/O Board 155
- Processor Board 156
- Switches 157
- Table 4-7 159
- LED Indicators 160
- Table 4-9 161
- Hot-Pluggable I/O Fan LEDs 161
- PCI Hot Plug LED Indicators 162
- Table 4-10 163
- Power Supply LED Indicators 164
- Table 4-12 165
- Specifications 166
- System Unit 167
- Power Supply 168
- 1.44-MB Diskette Drive 169
- 24X Max IDE CD-ROM Drive 170
- Table 5-6 171
- Table 5-7 172
- Table 5-8 173
- 64 PCI Dual Port 10/100 174
- Symbols and Numbers 175
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