Compaq 2000fc Anleitung zur Fehlerbehebung PDF herunterladen (Seite 32)

A-2 Further Troubleshooting

Solving Minor Problems

Problem Possible Solution

Computer will not turn on. 1. Ensure computer is properly connected to an external power

source.

2. A PCI or ISA card that has been installed is defective. Remove

any adapter card that was just installed.

3. See Flowchart 1.

Computer appears locked

up and won’t turn off when

the power button is pressed.

Software control of the power button may not be functional. Press

and hold the button for four seconds, then release. This invokes the

hardware override for the power button.

Computer date and time

display is incorrect.

Reset the date and time using Control Panel. If the problem persists,

the real-time clock (RTC) battery may need to be replaced.

Computer powered off

unexpectedly.

1. The unit temperature was exceeded because the unit is in an

exceedingly hot environment or the fan is blocked. Let the unit cool

down.

2. The fan may not be functioning correctly.

3. The unit temperature was exceeded because the computer was

running with the cover or side panel removed. Replace cover or

side panel, and let the computer cool down before turning power

back on.

Computer appears to pause

periodically.

Network driver is loaded and no network connection is established.

Establish a network connection, or use Computer Setup or Windows

Device Manager to disable the network controller.

Cannot remove computer

cover or side panel.

1. Smart Lock, featured on some computers, is locked. Unlock using

Computer Setup.

2. The Smart Cover FailSafe Key, a device for manually disabling the

Smart Cover Lock, is available from Compaq. You’ll need the

FailSafe Key in cases of forgotten password, power loss, or

computer malfunction.

Computer does not boot up

and power and hard drive

LEDs are blinking.

1. Ensure that the riser board is properly seated (if applicable).

2. See Flowchart 11.

Computer does not boot up

and Num Lock LED is blinking;

you may hear one short and

two long beeps.

1. System memory may be improperly installed or may be bad.

2. See Flowchart 11.

The Caps Lock LED is flashing;

you may hear one long and two

short beeps.

1. The video controller is not present or is incorrectly initialized.

2. If a video board has been added, remove and reseat it.

3. See Flowchart 4.

Computer does not boot up and

the Scroll Lock LED is flashing;

you may hear two long and one

short beeps.

1. System board hardware failure (prior to video). Replace system

board.

2. See Flowchart 1.

✎

If the standard keyboard has been replaced with a Universal Serial Bus (USB)

keyboard, you will hear the beep sequences mentioned above but will not see the

flashing lights.

1 2 ... 27 28 29 30 31 32 33 34 35 36 37 ... 51 52

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