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Reference Guide 6–1
6
Troubleshooting
Troubleshooting Your Notebook
This chapter contains solutions to many types of problems you
might have with your notebook. Try the solutions one at a time, in
the order in which they are presented.
Here are some other sources of information for troubleshooting:
■ Use the Windows troubleshooters. Select Start > Help and
Support.
■ Select the question mark One-Touch key located at the top of
the keyboard.
■ See the Microsoft Windows manual shipped with the
notebook.
■ Refer to the Worldwide Telephone Numbers booklet to
contact customer service for help and support.
319954-001.book Page 1 Thursday, February 3, 2005 3:03 PM
- Reference Guide 1
- Compaq Notebook Series 2
- First Edition November 2003 2
- Software Product License 3
- Agreement 3
- Reference Guide v 5
- 5 Add-On Devices 9
- 6 Troubleshooting 9
- 7 Reference Information 10
- Contents 11
- Reference Guide xi 11
- Getting Started with 12
- Your Notebook 12
- Bottom Panel Components 17
- Status Lights 19
- Setting Up Your Notebook 21
- Step 2: Connect AC Power 22
- Step 3: Connect a Phone Line 23
- Step 4: Turn On the Notebook 24
- Step 5: Set Up Windows 25
- Basic Operation 26
- Default Power Settings 27
- To Reset the Notebook 28
- To Change the Boot Device 28
- To Use the TouchPad 29
- TouchPad 30
- To Use the Function Hot Keys 31
- To Use the One-Touch Buttons 32
- ALT GR Key 34
- Using CDs or DVDs 35
- To Play DVD Movies 36
- To Create or Copy CDs 36
- Securing Your Notebook 37
- To Lock Your Notebook 38
- To Attach a Security Cable 39
- To Protect Against Viruses 40
- To Lock the Hard Drive 40
- Taking Care of Your Notebook 41
- To Safeguard Your Data 42
- To Clean Your Notebook 42
- Battery Packs and Power 43
- Management 43
- Automatically 44
- Using Battery Power 45
- To Check Battery Status 46
- To Recharge the Battery Pack 47
- 3–6 Reference Guide 48
- Fn+F1) 48
- Reference Guide 3–7 49
- Modem and Network 50
- Connections 50
- To Connect the Modem 51
- Modem and Network Connections 52
- Reference Guide 4–3 52
- To Change Your Modem Settings 53
- Connecting to a Local Area 54
- Network (LAN) 54
- Using a Wireless LAN Adapter 55
- Reference Guide 4–7 56
- Making Wireless Network 57
- To Prepare for Connections 58
- 4–10 Reference Guide 59
- Connection 60
- Add-On Devices 61
- Removing a PC Card 62
- To Connect an Audio Device 63
- To Use an External Monitor 64
- Using Dual Display Mode 65
- To Connect a 1394 Device 66
- (Select Models Only) 66
- Using the Infrared Port 67
- To Use a Port Replicator 68
- Reference Guide 5–9 69
- 5–10 Reference Guide 70
- 7. Replace the cover 72
- 8. Insert the battery pack 72
- Replacing the Hard Drive 74
- Reference Guide 5–15 75
- 5–16 Reference Guide 76
- To Prepare a New Hard Drive 77
- Troubleshooting 78
- Audio Problems 79
- CD-ROM and DVD Problems 80
- Display Problems 81
- Hard Drive Problems 82
- Heat Problems 83
- Infrared Problems 83
- If the TouchPad Does Not Work 84
- You Type 84
- 6–8 Reference Guide 85
- Memory Problems 86
- Modem Problems 86
- Detected 87
- If the Modem Is Not Detected 88
- PC Card (PCMCIA) Problems 89
- Performance Problems 90
- Turns On 91
- If the Notebook Keeps Beeping 92
- 6–16 Reference Guide 93
- Printing Problems 94
- 6–18 Reference Guide 95
- Startup Problems 96
- Entering Standby 97
- Wireless Problems 98
- 6–22 Reference Guide 99
- F5 to refresh the list of 99
- Configuring Your Notebook 100
- Main Menu 101
- System Devices Menu 102
- Security Menu 102
- (Continued) 103
- Exit Menu 104
- BIOS Setup Utility 105
- Safeguarding Your Data 106
- ■ Appropriate service pack 107
- OS CD Reinstall 108
- Reinstalling Drivers 109
- Reference Information 110
- FAX Class 1 120
- Voice Commands 121
- S-Registers (Conexant) 123
- Safety Information 125
- Battery Safety 126
- Laser Safety 127
- LED Safety 127
- Mercury Safety 128
- Regulatory Information 129
- Reference Guide 7–21 130
- 7–22 Reference Guide 131
- European Union 133
- Reference Guide 7–25 134
- 7–26 Reference Guide 135
- Reference Guide 7–27 136
- 2. 4DS 4 137
- New Zealand 138
- International 140
- Reference Guide Index–1 143
- Index–2 Reference Guide 144
- Reference Guide Index–3 145
- Index–4 Reference Guide 146
- Reference Guide Index–5 147
- Index–6 Reference Guide 148
- Reference Guide Index–7 149
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