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Troubleshooting
Reference Guide 6–29
Please refer to Microsoft operating system (OS) documentation
and Web site for specific information regarding:
■ Repairing missing or damaged OS files
■ Adding or removing Windows components
■ Creating System Restore Points
The Operating System CD may be required for these actions.
However, procedures will vary.
✎
For best results, attempt to recover optimal notebook
functionality by using the following procedures in the order
described here.
Safeguarding Your Data
Software or devices added to the notebook can cause your system
to become unstable. To safeguard your documents, store personal
files in the My Documents folder and periodically create a
backup copy of My Documents. Setting System Restore points is
also recommended.
Your notebook sets System Restore points (benchmarks) daily as
you change your personal settings. The notebook may also set
restore points when you add new software or devices. You should
periodically set personal restore points when the notebook is
functioning at optimal performance and before installing new
software or devices. This enables you to return to a previous
configuration restore point if you encounter problems.
To set a system restore point:
1. Select Start > Help & Support. Select the task Use Tools to
view your computer information and diagnose problems.
Select System Restore. A System Restore window opens.
2. Follow the on-screen directions for setting a restore point.
319954-001.book Page 29 Thursday, February 3, 2005 3:03 PM
- Reference Guide 1
- Compaq Notebook Series 2
- First Edition November 2003 2
- Software Product License 3
- Agreement 3
- Reference Guide v 5
- 5 Add-On Devices 9
- 6 Troubleshooting 9
- 7 Reference Information 10
- Contents 11
- Reference Guide xi 11
- Getting Started with 12
- Your Notebook 12
- Bottom Panel Components 17
- Status Lights 19
- Setting Up Your Notebook 21
- Step 2: Connect AC Power 22
- Step 3: Connect a Phone Line 23
- Step 4: Turn On the Notebook 24
- Step 5: Set Up Windows 25
- Basic Operation 26
- Default Power Settings 27
- To Reset the Notebook 28
- To Change the Boot Device 28
- To Use the TouchPad 29
- TouchPad 30
- To Use the Function Hot Keys 31
- To Use the One-Touch Buttons 32
- ALT GR Key 34
- Using CDs or DVDs 35
- To Play DVD Movies 36
- To Create or Copy CDs 36
- Securing Your Notebook 37
- To Lock Your Notebook 38
- To Attach a Security Cable 39
- To Protect Against Viruses 40
- To Lock the Hard Drive 40
- Taking Care of Your Notebook 41
- To Safeguard Your Data 42
- To Clean Your Notebook 42
- Battery Packs and Power 43
- Management 43
- Automatically 44
- Using Battery Power 45
- To Check Battery Status 46
- To Recharge the Battery Pack 47
- 3–6 Reference Guide 48
- Fn+F1) 48
- Reference Guide 3–7 49
- Modem and Network 50
- Connections 50
- To Connect the Modem 51
- Modem and Network Connections 52
- Reference Guide 4–3 52
- To Change Your Modem Settings 53
- Connecting to a Local Area 54
- Network (LAN) 54
- Using a Wireless LAN Adapter 55
- Reference Guide 4–7 56
- Making Wireless Network 57
- To Prepare for Connections 58
- 4–10 Reference Guide 59
- Connection 60
- Add-On Devices 61
- Removing a PC Card 62
- To Connect an Audio Device 63
- To Use an External Monitor 64
- Using Dual Display Mode 65
- To Connect a 1394 Device 66
- (Select Models Only) 66
- Using the Infrared Port 67
- To Use a Port Replicator 68
- Reference Guide 5–9 69
- 5–10 Reference Guide 70
- 7. Replace the cover 72
- 8. Insert the battery pack 72
- Replacing the Hard Drive 74
- Reference Guide 5–15 75
- 5–16 Reference Guide 76
- To Prepare a New Hard Drive 77
- Troubleshooting 78
- Audio Problems 79
- CD-ROM and DVD Problems 80
- Display Problems 81
- Hard Drive Problems 82
- Heat Problems 83
- Infrared Problems 83
- If the TouchPad Does Not Work 84
- You Type 84
- 6–8 Reference Guide 85
- Memory Problems 86
- Modem Problems 86
- Detected 87
- If the Modem Is Not Detected 88
- PC Card (PCMCIA) Problems 89
- Performance Problems 90
- Turns On 91
- If the Notebook Keeps Beeping 92
- 6–16 Reference Guide 93
- Printing Problems 94
- 6–18 Reference Guide 95
- Startup Problems 96
- Entering Standby 97
- Wireless Problems 98
- 6–22 Reference Guide 99
- F5 to refresh the list of 99
- Configuring Your Notebook 100
- Main Menu 101
- System Devices Menu 102
- Security Menu 102
- (Continued) 103
- Exit Menu 104
- BIOS Setup Utility 105
- Safeguarding Your Data 106
- ■ Appropriate service pack 107
- OS CD Reinstall 108
- Reinstalling Drivers 109
- Reference Information 110
- FAX Class 1 120
- Voice Commands 121
- S-Registers (Conexant) 123
- Safety Information 125
- Battery Safety 126
- Laser Safety 127
- LED Safety 127
- Mercury Safety 128
- Regulatory Information 129
- Reference Guide 7–21 130
- 7–22 Reference Guide 131
- European Union 133
- Reference Guide 7–25 134
- 7–26 Reference Guide 135
- Reference Guide 7–27 136
- 2. 4DS 4 137
- New Zealand 138
- International 140
- Reference Guide Index–1 143
- Index–2 Reference Guide 144
- Reference Guide Index–3 145
- Index–4 Reference Guide 146
- Reference Guide Index–5 147
- Index–6 Reference Guide 148
- Reference Guide Index–7 149
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