HP Compaq 6830s Notebook PCMaintenance and Service Guide
Category Description Computer modelsequipped with PM45system board Supports the following configurations in all countries and regionsexcept Brazil:●8
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ3
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
7 Screw listingThis section provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in
Phillips PM2.0×2.0 broad-head screwColor Quantity Length Thread Head diameterBlack 3 2.0 mm 2.0 mm 5.0 mmWhere used: 3 screws that secure the top cove
Phillips PM2.0x2.0 broad-head screwColor Quantity Length Thread Head diameterBlack 2 2.0 mm 2.0 mm 6.0 mmWhere used: 2 screws that secure the button b
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head diameterSilver 10 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the optical drive bra
Phillips PM2.0x4.0 screwColor Quantity Length Thread Head diameterBlack 5 4.0 mm 2.0 mm 4.5 mmWhere used: 1 screw that secures the Blueotooth module t
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the WLAN module to the
Category Description Computer modelsequipped with PM45system board Supports full disk encryption √ Supports HP 3D DriveGuard √ Supports the followi
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 9 4.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the speakers to the sys
Where used: 2 screws that secure the modem module to the system boardWhere used: 1 screw that secures the USB board to the base enclosurePhillips PM2.
Phillips PM2.5×6.0 captive screwColor Quantity Length Thread Head diameterBlack 4 6.0 mm 2.5 mm 5.0 mmWhere used:(1) Two captive screws that secure th
Phillips PM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 1 9.0 mm 2.5 mm 4.5 mmWhere used: 1 screw that secures the USB board to the ba
Phillips PM2.5×10.0 captive screwColor Quantity Length Thread Head diameterBlack 1 10.0 mm 2.5 mm 5.0 mmWhere used: One captive screw that secures the
Phillips PM2.5x10.0 captive screwColor Quantity Length Thread Head diameterSilver 6 10.0 mm 2.5 mm 5.9 mmWhere used: 6 captive screws that secure the
Where used: 4 screws that secure the hard drive bracket to the hard driveSlotted Torx ST8M2.5×7.0 screwColor Quantity Length Thread Head diameterBlack
Where used: 2 screws that secure the display assembly to the computerWhere used: 3 screws that secure the top cover to the base enclosureWhere used: 1
Torx T8M2.5×5.0 broad-head screwColor Quantity Length Thread Head diameterBlack 2 5.0 mm 2.5 mm 8.0 mmWhere used: 2 screws that secure the display pan
Torx T8M2.5×4.0 screwColor Quantity Length Thread Head diameterBlack 1 4.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the top cover to the bas
Category Description Computer modelsequipped with PM45system board●Broadcom 802.11b/g●Intel 802.11a/b/g Integrated personal area network (PAN) option
Where used: 8 screws that secure the display bezel to the display assemblyWhere used: Two screws that secure the display panel to the display assembly
Where used: Two screws that secure the fan to the base enclosureTorx T8M2.5×6.0 screw 113
Slotted Torx T8M2.0x2.0 screwColor Quantity Length Thread Head diameterBlack 2 2.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the switch cover t
Slotted Torx T8M2.5x10.0 screwColor Quantity Length Thread Head diameterBlack 6 10.0 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the switch cover
8 Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Restore Center to back up individual
To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th
Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Click Start > All Programs > Maintenance
4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.5. Follow the on-screen instructions.Using a Windows Vista
Backup and recovery in Windows XPOverviewTo protect your information, use the Windows® Backup utility (select models only) to back up files andfolders
NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The backup process may take over an hour, depending
Category Description Computer modelsequipped with PM45system board Windows Vista Business 32 with Office Ready √ Windows Vista Business 32 with Offi
9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 Ground122 Chapter 9 Connector pin assignments
Audio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-out (headphone) 123
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-11 (modem) 125
RJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 UnusedUniversal Serial BusPin Signal1 +5 VDC2 Data -3
10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120volts AC or from
Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana
11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local la
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the display inverter(2).5. Remove all screws (1) that secure the displ
Category Description Computer modelsequipped with PM45system board Optical drive √ WLAN module √6 Chapter 1 Product description
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16. Turn the display panel upside down.WARNING! The backlight contains merc
18. Remove the backlight from the backlight frame.19. Disconnect the display panel cable (1) from the LCD panel.20. Remove the screws (2) that secure
IndexAAC adapter, spare partnumber 27AC adapter, spare partnumbers 25antenna, disconnecting 44antennae 7audio, product description 3audio-in jacklocat
display enclosure, spare partnumber 17, 30display hingeremoval 59spare part number 17, 29, 59display inverterremoval 58spare part number 17, 29, 58
left-side components 13legacy support, Universal SerialBus (USB) 78, 82light components 10lightsbattery 13caps lock 10drive 12power 11webcam 7wireles
Rremoval/replacementpreliminaries 32procedures 38restoring Computer Setup factorysettings 79right-side components 12RJ-11 jacklocation 13pin assignmen
2 External component identificationTop componentsDisplay componentsComponents Description(1) Webcam light (select models only) On: The integrated came
NOTE: For optimal transmission, keep the areas immediately around the antennae free fromobstructions.To see wireless regulatory notices, refer to the
Item Component Function(4) Right TouchPad button* Functions like the right button on an external mouse.*This table describes factory settings. View or
Buttons, switch, lights, and speakersItem Component Function(1) Internal display switch Turns off the display if the display is closed while the powe
Item Component FunctionTo learn more about power settings, follow these steps:●In Windows Vista, select Start > Control Panel >System and Mainte
© Copyright 2008 Hewlett-PackardDevelopment Company, L.P.Bluetooth is a trademark owned by itsproprietor and used by Hewlett-PackardCompany under lice
Front componentsItem Component Function(1) Media Card Reader Supports the Memory Stick, Memory Stick Pro, MemoryStick Duo, Secure Digital (SD) Memory
Left-side componentsItem Component Function(1) RJ-11 (modem) jack Connects a modem cable.(2) Vent Enables airflow to cool internal components.NOTE: Th
Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Battery release latches (2) Release the battery from the battery bay.(3)
3 Illustrated parts catalogSerial number locationThe service tag, affixed to the bottom of the computer, provides information that may be needed whent
Computer major componentsItem Description Spare part number(1) Display assemblies (include 2 WLAN antenna transceivers and cables) 17.0-inch, WXGA Bri
Item Description Spare part number 17.0-inch, WXGA WVA display assembly 490333-001 17.0-inch, WXGA WVA display assembly with webcam 495898-001 17.0
Item Description Spare part number For use in Slovenia 490327-BA1 For use in Spain 490327-071 For use in Switzerland 490327-111 For use in Thailan
Item Description Spare part number ●P8400 2.26GHz (3-MB L2 cache, 1066-MHz FSB)491486–001 ●P8600 2.40-GHz (3-MB L2 cache, 1066-MHz FSB)491487–001 ●T94
Item Description Spare part numberBurkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,Chile, the People's Republic of
Item Description Spare part number 120-GB, 7200-rpm 490321-001(27) Memory modules (PC2-5300, 667-MHz, DDR2) 1-GB 495175-001 2-GB 495176-001 Memory
Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on
Plastics KitItem Description Spare part number Plastics Kit: 490335-001(1) ExpressCard slot bezel(2) WLAN module compartment cover (includes one capt
Cable KitItem Description Spare part number Cable Kit: 490314-001(1) RJ-11 jack cable(2) Display lid switch module and cable(3) Bluetooth module cabl
Mass storage devicesItem Description Spare part number(1) Optical drives (include bezel and bracket) DVD±RW SuperMulti Double-Layer Drive with LightSc
Miscellaneous partsDescription Spare part numberAC adapter90-W HP Smart AC adapter for use in all countries and regions except India463955-001Carrying
Description Spare part number●Phillips PM3.0×4.0 screw●Phillips PM2.5×10.0 captive screw●Torx T8M2.0x2.0 broad-head screw●Torx T8M2.5×7.0 slotted scre
Sequential part number listingSpare partnumberDescription398393-002 Bluetooth module for use in North AmericaNOTE: The Bluetooth module spare part kit
Spare partnumberDescription480985-001 Intel Wi–Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions except Pakistan, Russia,and
Spare partnumberDescription490324-001 Fan490325-001 Heat sink (includes replacement thermal material) 490326-001 Display inverter490327-001 Keyboard f
Spare partnumberDescription490330-001 LCD cable490331-001 Display enclosure (includes 2 wireless antenna transceivers and cables 490332-001 17.0-inch,
Spare partnumberDescription491489-001 Intel Core2 Duo T9400 2.53-GHz processor (6-MB L2 cache, 1066-MHz FSB, includes replacement thermalmaterial)4914
iv Safety warning notice
4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear thepassword:NOTE: These steps also cl
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 99 screws, in 14 different sizes, that m
Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 490339-001. There are 7 rubb
BatteryDescription Spare part number8-cell, 63-Wh Li-ion battery 490306-001Before disassembling the computer, follow these steps:1. Shut down the comp
Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number320-GB, 5400-rpm hard drive 498310–001250-GB,
Table of contents1 Product description2 External component identificationTop components ...
4. Loosen the Phillips 10.0-mm captive screw (1) that secures the hard drive to the computer.5. Grasp the Mylar tab (2) on the hard drive and slide th
WLAN moduleDescription Spare part numberIntel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries and regions exceptPakistan, Russia, a
Description Spare part numberTonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, theUnited Arab Emirates, the United K
6. Remove the WLAN module (3) by sliding the module away from the slot at an angle.NOTE: WLAN modules are designed with a notch (4) to prevent incorre
2. Lift the front edge of the cover (2), swing it up and back, and remove the cover (3). The memorymodule compartment cover is included in the Plastic
Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberBlu-ray Disc ROM Drive with SuperMult
7. Remove the optical drive bracket (2).Reverse this procedure to reassemble and install an optical drive.48 Chapter 4 Removal and replacement proce
Switch cover and keyboardDescription Spare part numberSwitch cover (includes button board and cable) 490315-001Keyboards for use in the following coun
Remove the switch cover and keyboard:1. Remove the following screws:(1) Two Slotted Torx 10.0-mm screws(2) Three Torx 2.0-mm broad-head screws2. Remov
5. Lift the switch cover (1) straight up until it disengages from the computer, and slide it back (2) untilit rests on the display assembly.6. Lift up
Workstation guidelines ... 35Equipment guidelines ...
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, anddisconnect the keyboard cable (2) from the system
12. Remove the LED power button board (2) from the switch cover.Reverse this procedure to install the switch cover and keyboard.Component replacement
SpeakersDescription Spare part numberSpeakers 490341-001Before removing the speakers, follow these steps:1. Shut down the computer. If you are unsure
Display assemblyNOTE: All display assembly spare part kits include 2 WLAN antenna transceivers and cables.Description Spare part number17-inch, WXGA B
4. Make sure that the wireless antenna cables are disconnected from the WLAN module on the bottomof the computer, then remove the wireless antenna cab
8. If it is necessary to replace the display bezel, display inverter, or display hinges, remove the eightrubber screw covers (1) and the eight Torx 6.
11. If it is necessary to replace the webcam module from the display enclosure, gently pull the webcammodule from the double-sided tape on the display
16. Remove the display panel (2).17. Remove the eight Phillips 3.0-mm screws (1) that secure each display hinge to the displaypanel.NOTE: When removin
Top coverDescription Spare part numberTop cover 490342-001Before removing the top cover, follow these steps:1. Shut down the computer. If you are unsu
3. Remove the three Phillips 2.0-mm broad-head screws from the optical drive bay (1), and removethe Torx 4.0-mm screw from the hard drive bay (2).4. T
System DMA specifications ... 91System in
7. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnect theTouchPad cable (2) from the system board.8. Remove t
USB board 1. Disconnect the USB cable from the system board (1).2. Lift up the USB connector and remove the cable from the cable routing path (2).3. R
Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetoothmodule cable is included in the Cabl
4. Remove the Bluetooth module (4) from the base enclosure.Reverse this procedure to install the Bluetooth module.Component replacement procedures 65
RTC batteryNOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes allpasswords and CMOS settings to be cleared.Descrip
2. Remove the RTC battery from the socket on the system board.Reverse this procedure to install the RTC battery.Component replacement procedures 67
System boardNOTE: All system board spare part kits include the ExpressCard assembly.NOTE: All system board spare part kits include replacement thermal
3. Remove the three Torx 6.0-mm screws (3) that secure the battery connector board to the baseenclosure.4. Flex the left side of the base enclosure un
FanDescription Spare part numberFan 490324-001Before removing the fan, follow these steps:1. Shut down the computer. If you are unsure whether the com
2. Remove the fan (2) from the base enclosure.Reverse this procedure to install the fan.NOTE: To properly ventilate the computer, allow at least a 7.6
RJ-11 (modem) ... 125RJ-
Modem moduleNOTE: The modem module spare part kit does not include a modem module cable. The modemmodule cable is included in the Cable Kit, spare par
4. Disconnect the modem module cable (3) .5. Remove the modem module.Reverse this procedure to install the modem module.Component replacement procedur
Heat sinkNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberHeat sink (includes replacement thermal
4. Remove the heat sink (3).NOTE: The thermal material must be thoroughly cleaned from the surfaces of the systemboard (1), (2), and (3), and the heat
ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core2 Duo processors ●P8400 2.26
3. Lift the processor (2) straight up and remove it.NOTE: When you install the processor, the gold triangle (3) on the processor must be alignedwith t
5 Computer SetupStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operating systemis not worki
Using Computer SetupNavigating and selecting in Computer SetupThe information and settings in Computer Setup are accessed from the File, Security, Dia
Computer Setup menusThe menu tables in this section provide an overview of Computer Setup options.NOTE: Some of the Computer Setup menu items listed i
Security menuNOTE: Some of the menu items listed in this section may not be supported by your computer.Select To do thisSetup BIOS Administrator Passw
1 Product descriptionCategory Description Computer modelsequipped with PM45system boardProduct Name HP Compaq 6830s Notebook PC √Processors Intel® Cor
System Configuration menuNOTE: Some of the listed System Configuration options may not be supported by your computer.Select To do thisLanguage (or pre
Select To do thisBuilt-In Device Options●Enable/disable embedded WWAN Device Radio.●Enable/disable embedded WLAN Device Radio.●Enable/disable embedded
6 SpecificationsComputer specifications Metric U.S.DimensionsDepth28.50 cm 11.22 inWidth 39.60 cm 15.60 inHeight (front to rear) 3.23 to 3.58 cm 1.27
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 320-GB 250-GB* 160-GB* 120-GB*DimensionsHeight9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 10
Blu-ray Disc ROM Drive with SuperMulti DVD±R/RWDouble-Layer specificationsApplicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM
DVD±RW SuperMulti Double-Layer Combo DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,
DVD/CD-RW Combo Drive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I,CD-I Bridge (Photo-C
DVD-ROM Drive specificationsApplicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio,CD-XA ready (Mode 2, Form 1
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
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