Compaq StorageWorks 2/24 - Edge Switch Betriebsanweisung

StorageWorks Fibre ChannelStorage Switch Service GuideAA-RHBZA-TE 135268-001First Edition (April 1999)Part Number AA-RHBZA-TE 135268-001Compaq Compu

x StorageWorks Fibre Channel Storage Switch Service Guide Add-on boards or hardware Third-party hardware or software Operating system type and re

Chapter 1IntroductionIntroduction to the Fibre ChannelStorage SwitchThe Fibre Channel Gigabit Storage Switch consists of: A motherboard A processor

1-2 StorageWorks Fibre Channel Storage Switch Service GuideSHR-12050123 456789101112131415Figure 1-1. Switch Front ViewFibre Channel Switch Featur

Introduction 1-3Table 1-1 describes Switch technical features.Table 1-1Storage Switch Technical FeaturesFEATUREDESCRIPTIONLogin (FC) Explicit Fabric

1-4 StorageWorks Fibre Channel Storage Switch Service GuideTable 1-1Storage Switch Technical Features continuedFEATUREDESCRIPTIONTime Out ValuesBoth

Introduction 1-5Table 1-1Storage Switch Technical Features continuedFEATUREDESCRIPTIONManagementThe Switch may be managed via Telnet, the SNMP agent

1-6 StorageWorks Fibre Channel Storage Switch Service Guide Performance A minimum aggregate routing capacity of 8M frames/sec is specified for Class

Introduction 1-7ReliabilityThe Switch has the following features to ensure its reliability: Power-On Self-Test (POST) Bootrom Memory Testing Temp

1-8 StorageWorks Fibre Channel Storage Switch Service Guide System Components The Switch architecture separates the switching function from the port

Introduction 1-9System FirmwareThe system firmware controls the management, automatic configuration, anddiagnostics of the StorageWorks Fibre Channe

NoticeThe information in this publication is subject to change without notice.COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OREDITORIA

1-10 StorageWorks Fibre Channel Storage Switch Service Guideas the Fabric grows. Additionally, the Switches in the Fabric automaticallyreconfigure t

Introduction 1-11Dual Channel FL_Port Interface CardEach dual-channel FL_Port interface card supports two FL_Ports when twointerchangeable GBIC modu

Chapter 2TroubleshootingIntroductionThis Chapter describes how to troubleshoot the StorageWorks Fibre ChannelStorage using feedback from diagnostics,

2-2 StorageWorks Fibre Channel Storage Switch Sevice Guidefront panel and monitor the results using both the front panel display andTelnet.When begi

Troubleshooting 2-3SHR-120912 3 4 56Figure 2-1. Fibre Channel Front Panel Display1 Ethernet connection.2 A muilt-function button, this button scrol

2-4 StorageWorks Fibre Channel Storage Switch Sevice GuideIsolating a System FaultLoopback paths are built into the Switch hardware for use by diagn

Troubleshooting 2-5Table 2-1Power LED Status IndicatorsPower LED DefinitionNo light showing Power not appliedSteady Power LED Normal power-on indica

2-6 StorageWorks Fibre Channel Storage Switch Sevice GuideInitialization StepsAt power-on or reset, the following steps are initiated: 1. Bootrom M

Troubleshooting 2-7DiagnosticsThe following tests are available on the front panel and through a Telnetsession. Details on using the front panel and

ContentsAbout This GuideText Conventions ...viiSymbols i

2-8 StorageWorks Fibre Channel Storage Switch Sevice Guide Switch Offline Press <Enter> with Switch Offline displayed, as follows:Switch Offli

Troubleshooting 2-9 Port Register Test Pressing <Enter> while Port Register Test is selected displays a reminder totake the Switch offline if

2-10 StorageWorks Fibre Channel Storage Switch Sevice Guide Port Loopback Test Pressing <Enter> while Port Loopback Test is selected displays

Troubleshooting 2-11 NOTE: All ports on the Switch must be connected or else the Switch shows an errorcondition when disabled. If the Switch is en

2-12 StorageWorks Fibre Channel Storage Switch Sevice Guide NOTE: When running the Spin Silk Test, you must set the operating mode value to 0 or 1

Troubleshooting 2-13 The front panel displays an error messages, as shown:Feb 12 08:48:29Err DIAG-MEMORY-1 The first line displays the date and time

2-14 StorageWorks Fibre Channel Storage Switch Sevice GuideIn this error message, one of the following descriptions replaces the term(regname): Wor

Troubleshooting 2-15RDRAM Test Error MessageThe RDRAM test is initiated with the Telnet command rdramTest. Pressing<Return> after entering the

2-16 StorageWorks Fibre Channel Storage Switch Sevice GuideProbable cause: FL_Port interface card failureAction: Replace FL_Port interface cardCentr

Troubleshooting 2-17Loopback Test Error MessagesThe loopback test is started with the portLoopbackTest nFrames commandover Telnet where, nFrames is

iv StorageWorks Fibre Channel Storage Switch Service GuideChapter 2TroubleshootingIntroduction...

2-18 StorageWorks Fibre Channel Storage Switch Sevice GuideProbable cause: Failure of G_Port and FL_Port ASICAction: Replace Interface moduleProbabl

Troubleshooting 2-19Action: Replace interface moduleFeb 12 08:48:290000DIAG-INIT, 1, portLB: pass nn00Port N failed to go active after initializatio

2-20 StorageWorks Fibre Channel Storage Switch Sevice GuideProbable cause: Failure of Interface moduleAction: Replace Interface moduleProbable cause

Troubleshooting 2-21Action: Replace interface moduleProbable cause: Failure of fiber cableAction: Replace fiber cableProbable cause: Failure of GBIC

2-22 StorageWorks Fibre Channel Storage Switch Sevice GuideProbable cause: Failure of motherboardAction: Replace motherboardProbable cause: Failure

Troubleshooting 2-23Probable cause: Failure of G_Port or FL_Port ASICAction: Replace interface moduleProbable cause: Failure of Interface moduleActi

2-24 StorageWorks Fibre Channel Storage Switch Sevice GuideFeb 12 08:48:290000DIAG-PORTSTOPPED, 10Port N no longer transmitting, ftx counter stuckat

Troubleshooting 2-25Table 2-3Error Messages by Firmware Module continuedModule Error Severity Explanation ActionINPORT (2) The input port in the IUr

2-26 StorageWorks Fibre Channel Storage Switch Sevice GuideTable 2-3Error Messages by Firmware Module continuedModule Error Severity Explanation Act

Troubleshooting 2-27Table 2-3Error Messages by Firmware Module continuedModule Error Severity Explanation ActionSPFCOST (3) An error occurred withco

About This Guide vInstalling an Interface Card...3-6Replacing a GBIC Module.

2-28 StorageWorks Fibre Channel Storage Switch Sevice GuideTable 2-3Error Messages by Firmware Module continuedModule Error Severity Explanation Act

Troubleshooting 2-29Table 2-4Panic Errors continuedMSGQDELETE (0) A message queue could not be destroyed. Issue the traceShow command.Contact custom

Chapter 3Repair and ReplacementRepair and Replacement OverviewThis chapter covers the recommended and supported field repair andreplacement for the Sw

3-2 StorageWorks Fibre Channel Storage Switch Service GuideTable 3-1Field Replaceable UnitsDescription Part NumberSwitch 16-port withoutGBICs30-5604

Repair and Replacement 3-3Servicing a StorageWorks SwitchBeginning with Replacing Interface Cards, the following sections coverservicing StorageWork

3-4 StorageWorks Fibre Channel Storage Switch Service Guide0123 456789101112131415SHR-1219AFigure 3-1. Removing the Switch CoverRemoving an Interf

Repair and Replacement 3-5 2. Remove the GBIC modules by pushing the locking bar from the left sideof the GBIC to the right. 3. Remove the screw (Fi

3-6 StorageWorks Fibre Channel Storage Switch Service GuideCAUTION: Filler panels ensure EMI integrity. When upgrading a Switch, the fillerpanel is

Repair and Replacement 3-7SHR-137821Figure 3-4. Interface Card - Media Interface Module and Card ExtractorNOTE: SNMP traps are generated on GBIC

vi StorageWorks Fibre Channel Storage Switch Service GuideFigure 3-3. Loosing the Rear Interface Card Bracket...

3-8 StorageWorks Fibre Channel Storage Switch Service Guide0123 456789101112131415SHR-1213A1444253Figure 3-5. Removing a CPU Card NOTE: Note the p

Repair and Replacement 3-9 3. Replace the 3 screws securing the CPU card to the standoffs. Tightenthe screws snugly but do not over tighten.CAUTION:

3-10 StorageWorks Fibre Channel Storage Switch Service GuideReplacing the Front Panel AssemblyThe front panel assembly contains the front panel disp

Repair and Replacement 3-11 6. Remove the chassis assembly by gently pulling the assembly free of thechassis.Installing the Front PanelTo install th

3-12 StorageWorks Fibre Channel Storage Switch Service GuideSHR-1214A12534Figure 3-7. Power Supply Side of Switch, Cover Removed 2. Remove the CPU

Repair and Replacement 3-13Installing the Power SupplyTo install the power supply, refer to the section Removing the Power Supply,which is the rever

3-14 StorageWorks Fibre Channel Storage Switch Service GuideSHR-121720246810121412Figure 3-9. Main Chassis Fans with Sub-assembly and Power Connect

Repair and Replacement 3-15Replacing the MotherboardCAUTION: The motherboard contains static sensitive components. Use ESDprecautions when handling

Appendix AGlossaryDefinition of TermsTable A-1 contains terms relating to the Switch and Fibre Channelconnections.Table A-1Switch TerminologyTerm Defi

About This GuideThis guide is designed to be used as step-by-step instructions for installationand as a reference for operation, troubleshooting, and

A-2 StorageWorks Fibre Channel Storage Switch Service GuideTable A-1Switch Terminology continuedCommunity (SNMP) An SNMP community is a relationshipbe

Glossary A-3Table A-1Switch Terminology continuedE_Port A port is designated an E_Port when it isused as an interSwitch expansion port toconnect to th

A-4 StorageWorks Fibre Channel Storage Switch Service GuideTable A-1Switch Terminology continuedInterswitch Link (ISL) ISL is a fiber link between two

Glossary A-5Table A-1Switch Terminology continuedIsolated E_Port ISL is online but not operational betweenSwitches because of overlapping domainID or

Appendix BBootrom DiagnosticsBootrom Memory TestWhile the Bootrom Memory Test is active, the status LEDs on the CPUboard indicate which phase of the t

B-2 StorageWorks Fibre Channel Storage Switch Service GuideTable B-17-bit Assignments of the CPU LEDsBit6Bit5Bit4Bit3Bit2Bit1Bit0ExternalConnectorCPU

Bootrom Diagnostics B-3Memory Test DescriptionOn the first pass of the memory test, all memory is written with acheckerboard pattern of number 5(s) an

B-4 StorageWorks Fibre Channel Storage Switch Service GuideError ConditionsThe power-on LED flashes rapidly during a failure, but the CPU LEDs areunaf

Appendix CLicense Key CodesWhen to Replace a License KeyA license key code is generated from the Switch World Wide Name (WWN),which is stored in the i

viii StorageWorks Fibre Channel Storage Switch Service GuideIMPORTANT: Text set off in this manner presents clarifying information or specificinstr

C-2 StorageWorks Fibre Channel Storage Switch Service GuideInstalling a New Key Code 1. Start a Telnet session 2. From the session window type: telne

License Key Codes C-3 3. From the Telnet command line, type:telnet> licenseAdd “key”Where key is the license key string of alphanumeric characters

IndexBBootrom Memory Test 2-2CCascading 1-2Compaq authorized reseller xCompaq website xCPU Card, Installing 3-8Removing 3-7Ddiagnostics

2 StorageWorks Fibre Channel Storage Switch Service GuidePPerformance 1-6port failure 2-2POST 2-6Power Supply, Installing 3-13Removing 3-1

About This Guide ixRack StabilityWARNING: To reduce the risk of personal injury or damage to the equipment,be sure that: The leveling jacks are ex