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Troubleshooting 2-7
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 09/12/00 3:02 PM
Part Number: 128679-005 File name: Ch02
Fatal errors emit a beep and may display a FATAL message. Fatal errors
indicate severe problems, such as a hardware failure. Fatal errors do not
allow the system to resume. Some of the Fatal error beep codes are listed
at the end of this section.
Table 2-2
Fatal Error Messages
Message Description Beep code
CMOS RAM test failed A walking bit test of
CMOS RAM location 0E
(Hex) - 3F (Hex) failed.
3
DMA controller faulty A sequential read/write
of the transfer count and
transfer address
registers within the
primary and secondary
DMA controllers failed.
4
Faulty DMA page
registers
A walking bit read/write
of the 16 DMA controller
page registers starting at
location 80 Hex failed.
0
Faulty refresh circuits A continuous read/write
test of port 61h found
that bit 4 (Refresh
Detect) failed to toggle
within an allotted amount
of time.
1
Interrupt controller failed A sequential read/write
of various Interrupt
Controller registers
failed.
5
ROM checksum
incorrect
A checksum of the ROM
BIOS does not match
the byte value at
F000:FFFF.
2
RAM error at location
xxxx
RAM error occurred
during memory test.
None
*Beep codes are defined in Table 2-3.
- AINTENANCE AND 1
- Contents v 2
- EMOVAL AND 4
- EPLACEMENT 4
- ROCEDURES 4
- Using This Guide ix 6
- Technician Notes 7
- Serial Number 7
- ESCRIPTION 8
- Table 1-2 10
- Compaq Armada E500 10
- Computer Models 10
- Table 1-4 15
- Compaq Armada V300 15
- Features 17
- Accessing the Web Agent 19
- Asset Management 19
- Fault Management 20
- Fault Management Alerts 21
- Security Management 21
- Configuration Management 22
- Managing Power 22
- Accessing Power Management 22
- Power Management Levels 22
- 1-16 Product Description 23
- Table 1-5 24
- 1-18 Product Description 25
- Table 1-6 26
- Right Side Components 26
- Figure 1-4. Rear Components 27
- Table 1-7 28
- Rear Components 28
- 1-22 Product Description 29
- Table 1-8 30
- Keyboard Components 30
- 1-24 Product Description 31
- Table 1-9 32
- 1-26 Product Description 33
- Table 1-10 34
- Bottom Components 34
- 1.4 Design Overview 35
- ROUBLESHOOTING 36
- 2.1 Preliminary Steps 37
- 2.2 Clearing Passwords 38
- 2.4 POST Error Messages 39
- Table 2-1 40
- Warning Messages 40
- Table 2-2 42
- Fatal Error Messages 42
- Table 2-3 43
- Fatal Error Beep Codes 43
- 2.5 Compaq Utilities 44
- Using Computer Setup 45
- File Menu 46
- Security Menu 47
- Advanced Menu 48
- 2-14 Troubleshooting 49
- Factory Default Settings 50
- Table 2-4 50
- Initialization 50
- Table 2-5 50
- Table 2-6 51
- Table 2-7 51
- Security 51
- Before Replacing Parts 52
- Table 2-8 53
- Solving Audio Problems 53
- Table 2-8 54
- Table 2-9 55
- Table 2-9 56
- Table 2-10 57
- Table 2-11 58
- Table 2-12 59
- Solving Hard Drive Problems 59
- Table 2-13 60
- Solving Infrared Problems 60
- Table 2-14 62
- Solving Keyboard Problems 62
- Table 2-15 63
- Solving Modem Problems 63
- Table 2-16 68
- Solving PC Card Problems 68
- Table 2-17 70
- Solving Power Problems 70
- Table 2-18 71
- Solving Display Problems 71
- Table 2-18 72
- Table 2-19 73
- Solving USB Problems 73
- LLUSTRATED 74
- 3-2 Illustrated Parts Catalog 75
- Table 3-1 76
- 3-4 Illustrated Parts Catalog 77
- 3-6 Illustrated Parts Catalog 79
- 3-8 Illustrated Parts Catalog 81
- Table 3-2 83
- Spare Part Number 159536-001 83
- 3.4 Mass Storage Devices 84
- Table 3-3 84
- 3.5 Miscellaneous 85
- Table 3-4 85
- RELIMINARIES 86
- Cables and Connectors 87
- 4.6 Workstation Precautions 89
- Table 4-1 91
- Table 4-2 91
- Static-Shielding Materials 91
- Table 5-1 93
- Disassembly Sequence Chart 93
- 5.4 Computer Feet 94
- Computer Feet 94
- 5.5 Mini PCI Slot 95
- 5.6 Touch Button 97
- Touch Button 97
- Removing the Touch Button 97
- Touch Button Cable 98
- Removing the Keyboard 100
- 5.8 Memory 103
- Memory Expansion Board 103
- Spare Part Number Information 103
- Display Assembly 106
- 5.9 Display Assembly 106
- Removing the Display 107
- Switch and Hinge Cover 109
- RTC Battery 112
- Removing the RTC Battery 112
- 5.11 LED Board 113
- LED Board 113
- Removing the LED Board 113
- 5.12 Top Cover 114
- Top Cover 114
- Removing the Top Cover 114
- Diskette Drive Bezel 115
- 5.13 Front Shield 118
- Front Shield 118
- Removing the Front Shield 118
- Diskette Drive 120
- Removing the Diskette Drive 120
- 5.15 System Board 121
- System Board 121
- Removing the System Board 122
- (Figure 5-24) 123
- 5.16 Voltage Converter Board 125
- Voltage Converter Board 125
- 5.17 Fan 127
- Removing the Fan 127
- PECIFICATIONS 130
- Table 6-2 131
- 14.1-inch XGA, TFT Display 131
- Table 6-3 132
- 13.3-inch XGA, TFT Display 132
- Table 6-4 133
- 12.1-inch SVGA, TFT Display 133
- Table 6-5 133
- 12.1-inch SVGA, STN Display 133
- Table 6-6 134
- Hard Drives 134
- Table 6-7 135
- Table 6-8 136
- CD-ROM Drive 136
- Table 6-9 137
- DVD-ROM Drive 137
- Table 6-10 138
- LS-120 SuperDisk Drive 138
- Table 6-11 139
- AC Adapter 139
- Table 6-12 140
- Lithium Ion Battery Packs 140
- Table 6-13 140
- System DMA 140
- Table 6-14 141
- System Interrupts 141
- Table 6-15 142
- System I/O Addresses 142
- Continued 143
- Table 6-16 144
- System Memory Map 144
- ONNECTOR 145
- SSIGNMENTS 145
- 151617 14 147
- 5678910111213 147
- 1820 1921222325 24 147
- Table A-7 148
- Docking Connector 148
- Table A-8 151
- Table A-9 151
- External Monitor Connector 151
- EQUIREMENTS 152
- Country-Specific Requirements 153
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