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Troubleshooting 2-15
COMPAQ CONFIDENTIAL - NEED TO KNOW REQUIRED
Writer: David Calvert Saved by: The Integrity Group Saved date: 10/26/00 11:45 AM
Part Number: 128679-006 File name: Ch02
Factory Default Settings
Table 2-4
Initialization
Enable POST Memory Test Checked (enabled)
Keyboard Num Lock Unchecked (off)
Hard drive boot sequence
1 Hard drive in the computer
MultiBay
2 Hard drive in the computer hard
drive bay
Boot display Auto
Language Language of country
Table 2-5
Ports
Serial port 3F8, IRQ4
Infrared port 2F8, IRQ9
Parallel port 378, IRQ7
Ethernet port 300, IRQ11
- Maintenance and Service Guide 1
- AINTENANCE AND 2
- Contents v 3
- Contents vii 5
- Using This Guide ix 6
- Technician Notes 7
- Serial Number 7
- Table 1-2 10
- Compaq Armada E500 10
- Computer Models 10
- Table 1-4 17
- Compaq Armada V300 17
- Features 19
- Accessing the Web Agent 21
- Asset Management 21
- Fault Management 22
- Fault Management Alerts 23
- Security Management 23
- Power Management Levels 24
- Configuration Management 24
- Managing Power 24
- Accessing Power Management 24
- 1-18 Product Description 25
- Table 1-5 26
- 1-20 Product Description 27
- Table 1-6 28
- Right Side Components 28
- Figure 1-4. Rear Components 29
- Table 1-7 30
- Rear Components 30
- 1-24 Product Description 31
- Table 1-8 32
- Keyboard Components 32
- 1-26 Product Description 33
- Table 1-9 34
- Table 1-10 35
- Bottom Components 35
- 1.4 Design Overview 36
- ROUBLESHOOTING 37
- 2.1 Preliminary Steps 38
- 2.2 Clearing Passwords 39
- 2.4 POST Error Messages 40
- Table 2-1 41
- Warning Messages 41
- Table 2-2 43
- Fatal Error Messages 43
- Table 2-3 44
- Fatal Error Beep Codes 44
- 2.5 Compaq Utilities 45
- Using Computer Setup 46
- File Menu 47
- Security Menu 48
- Advanced Menu 49
- 2-14 Troubleshooting 50
- Factory Default Settings 51
- Table 2-4 51
- Initialization 51
- Table 2-5 51
- Table 2-6 52
- Table 2-7 52
- Security 52
- Before Replacing Parts 53
- Table 2-8 54
- Solving Audio Problems 54
- Table 2-8 55
- Table 2-9 56
- Table 2-9 57
- Table 2-10 58
- Table 2-11 59
- Table 2-12 60
- Solving Hard Drive Problems 60
- Table 2-13 61
- Solving Infrared Problems 61
- Table 2-14 63
- Solving Keyboard Problems 63
- Table 2-15 64
- Solving Modem Problems 64
- Table 2-16 69
- Solving PC Card Problems 69
- Table 2-17 71
- Solving Power Problems 71
- Table 2-18 72
- Solving Display Problems 72
- Table 2-18 73
- Table 2-19 74
- Solving USB Problems 74
- LLUSTRATED 75
- 3-2 Illustrated Parts Catalog 76
- Table 3-1 77
- 3-4 Illustrated Parts Catalog 78
- 3-6 Illustrated Parts Catalog 80
- 3-8 Illustrated Parts Catalog 82
- Table 3-2 86
- Spare Part Number 159536-001 86
- 3.4 Mass Storage Devices 87
- Table 3-3 87
- 3.5 Miscellaneous 88
- Table 3-4 88
- EMOVAL AND 89
- EPLACEMENT 89
- RELIMINARIES 89
- Plastic Parts 90
- Cables and Connectors 90
- 4.6 Workstation Precautions 92
- Table 4-1 94
- Table 4-2 94
- Static-Shielding Materials 94
- ROCEDURES 95
- Disassembly Sequence Chart 96
- 5.4 Computer Feet 97
- Computer Feet 97
- 5.5 Mini PCI Slot 98
- 5.6 Touch Button 100
- Touch Button 100
- Spare Part Number Information 100
- Removing the Touch Button 100
- Touch Button Cable 101
- Removing the Keyboard 103
- 5.8 Memory 106
- Memory Expansion Board 106
- 5.9 Display Assembly 109
- Display Assembly 109
- Removing the Display 110
- Switch and Hinge Cover 112
- RTC Battery 115
- Removing the RTC Battery 115
- 5.11 LED Board 116
- LED Board 116
- Removing the LED Board 116
- 5.12 Top Cover 117
- Top Cover 117
- Removing the Top Cover 117
- Diskette Drive Bezel 118
- 5.13 Front Shield 121
- Front Shield 121
- Removing the Front Shield 121
- Diskette Drive 123
- Removing the Diskette Drive 123
- 5.15 System Board 124
- System Board 124
- Removing the System Board 125
- (Figure 5-24) 126
- 5.16 Voltage Converter Board 128
- Voltage Converter Board 128
- 5.17 Fan 130
- Removing the Fan 130
- ESCRIPTION 133
- Table 6-2 134
- 15.0-inch SXGA, TFT Display 134
- Table 6-3 135
- 15.0-inch XGA, TFT Display 135
- Table 6-4 135
- 14.1-inch XGA, TFT Display 135
- Table 6-5 136
- 13.3-inch XGA, TFT Display 136
- Table 6-6 137
- 12.1-inch SVGA, TFT Display 137
- Table 6-7 137
- 12.1-inch SVGA, STN Display 137
- Table 6-8 138
- Hard Drives 138
- Table 6-9 139
- Table 6-10 139
- CD-ROM Drive 139
- Table 6-11 140
- DVD-ROM Drive 140
- Table 6-12 140
- LS-120 SuperDisk Drive 140
- Magnetic tracks 141
- Table 6-13 142
- AC Adapter 142
- Table 6-14 142
- Lithium Ion Battery Packs 142
- Table 6-15 143
- System DMA 143
- Table 6-16 143
- System Interrupts 143
- Table 6-17 144
- System I/O Addresses 144
- Continued 145
- Table 6-18 146
- System Memory Map 146
- CONNECTOR PIN ASSIGNMENTS 147
- Connector Pin Signal 148
- Table A-6 149
- Parallel Connector 149
- Table A-7 150
- Docking Connector 150
- Table A-7 continued 151
- Pin Signal Pin Signal 151
- Table A-8 153
- Table A-9 153
- External Monitor Connector 153
- EQUIREMENTS 154
- Country-Specific Requirements 155
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