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Maintenance and Service
Guide
HP Compaq nx6325 Notebook PC
HP Compaq nx6315 Notebook PC
Document Part Number: 417967-001
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
Seitenansicht 0
1 2 3 4 5 6 ... 210 211

Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nx6325 Notebook PCHP Compaq nx6315 Notebook PCDocument Part Number: 417967-001June 2006This guide is a troubles

Seite 2 - First Edition: June 2006

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

Seite 3 - Contents

5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Seite 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.6 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Seite 5

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.7 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Seite 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–136. Spread the retaining tabs 1 on each side of the memory module socket to release

Seite 7 - Product Description

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Position

Seite 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–156. If it is necessary to replace the optical drive bracket, remove the two Phillip

Seite 9

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the me

Seite 10 - 1.2 Resetting the Computer

Removal and Replacement ProceduresMaintenance and Service Guide 5–173. Remove the two Torx8 T8M2.0×9.0 screws that secure the keyboard to the computer

Seite 11 - 1.3 Power Management

5–18 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute

Seite 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–198. Release the ZIF connector 1 to which the pointing stick cable is attached and d

Seite 13 - (Continued)

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

Seite 14 - Right-Side Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Fan1. Prepare the computer for disassembly (Section 5.3).2. Release the keybo

Seite 15 - Table 1-2

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.11 Heat Sink1. Prepare the computer for disassembly (Section 5.3).2. Release the

Seite 16 - Left-Side Components

5–22 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the four Phillips PM2.0×6.0 screws 1 that secure the heat sink to the co

Seite 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–23✎The thermal paste and thermal pads should be thoroughly cleaned from the surfaces

Seite 18 - Rear Panel Components

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Processor1. Prepare the computer for disassembly (Section 5.3).2. Release the

Seite 19 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–255. Use a flat-bladed screwdriver to turn the processor locking screw 1 one-half tu

Seite 20 - Standard Keyboard Components

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.13 RTC Battery✎The RTC battery is included in the Plastics Kit, spare part numbe

Seite 21 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.14 Mini Card WLAN Module1. Prepare the computer for disassembly (Section 5.3).2.

Seite 22 - Top Components, Part 1

5–28 Maintenance and Service GuideRemoval and Replacement Procedures4. Make note of which antenna cable is attached to which antenna clip on the Mini

Seite 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.15 Internal Memory Module1. Prepare the computer for disassembly (Section 5.3).2

Seite 24 - Top Components, Part 2

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

Seite 25 - Table 1-7

5–30 Maintenance and Service GuideRemoval and Replacement Procedures3. Spread the retaining tabs 1 on each side of the memory module socket to release

Seite 26 - Bottom Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.16 Switch Cover✎Both switch cover spare part kits include an LED board and LED b

Seite 27

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5. Turn the computer display-side up with front toward you.6. Open the computer as

Seite 28 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–335.17 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Remo

Seite 29 - Troubleshooting

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5. Remove the four Torx8 T82.5×9.0 screws that secure the display assembly to the

Seite 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–356. Turn the computer display-side up with the front toward you.7. Open the compute

Seite 31 - Computer Setup Defaults

5–36 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo

Seite 32 - Computer Setup Menus

Removal and Replacement ProceduresMaintenance and Service Guide 5–373. Remove the thirteen Torx8 T8M2.5×9.0 screws that secure the top cover to the co

Seite 33 - Security Menu

5–38 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Disconnect the fol

Seite 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–397. Lift up the rear edge of the top cover 1 until it disengages from the base encl

Seite 35 - System Configuration Menu

Product DescriptionMaintenance and Service Guide 1–74 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

Seite 36

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove

Seite 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–412. Disconnect the speaker cable 1 from the system board.3. Remove the speaker 2.Re

Seite 38 - Table 2-5

5–42 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Microphone✎The microphone is included in the Cable Kit, spare part number 430

Seite 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–432. Disconnect the microphone cable 1 from the system board and remove the micropho

Seite 40

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.21 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r

Seite 41

Removal and Replacement ProceduresMaintenance and Service Guide 5–452. Remove the two Phillips PM2.5×4.0 screws 1 that secure the modem module to the

Seite 42

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.22 USB/Audio Board1. Prepare the computer for disassembly (Section 5.3), and the

Seite 43

Removal and Replacement ProceduresMaintenance and Service Guide 5–472. Position the computer with the rear panel toward you.3. Release the ZIF connect

Seite 44

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.23 System Board✎When replacing the system board, be sure that the following comp

Seite 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–49d. Switch cover (Section 5.16)e. Display assembly (Section 5.17)f. Top cover (Sect

Seite 46 - (if applicable)

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

Seite 47

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Use the optical drive connector 1 to lift the right side of the system board 2

Seite 48

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Seite 49

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%10% to 90%5% to 95%Maximum alt

Seite 50

SpecificationsMaintenance and Service Guide 6–3Table 6-215.0-inch, SXGA+WVA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 i

Seite 51

6–4 Maintenance and Service GuideSpecificationsTable 6-315.0-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal30.0 cm22.9 cm38.1 cm11.8 in9.0 in15.0

Seite 52

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives100-GB* 80-GB* 60-GB* 40-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99

Seite 53

6–6 Maintenance and Service GuideSpecificationsTable 6-5Primary 6-cell, Li-Ion BatteryDimensionsHeightWidthDepthWeight2.00 cm9.40 cm13.40 cm0.34 kg0.7

Seite 54

SpecificationsMaintenance and Service Guide 6–7Table 6-6DVD/CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18

Seite 55

6–8 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD media DVD mediaRandomFull stroke<

Seite 56

SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,

Seite 57

Product DescriptionMaintenance and Service Guide 1–9Table 1-2Right-Side ComponentsItem Component Function1 USB port(HP Compaq nx6325 models only)Conne

Seite 58 - Connection

6–10 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms<

Seite 59 - Illustrated Parts Catalog

SpecificationsMaintenance and Service Guide 6–11Table 6-8CD-ROM DriveApplicable disc CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA ready (Mode 2, Form 1

Seite 60 - Major Components

6–12 Maintenance and Service GuideSpecificationsTable 6-9System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applic

Seite 61 - Table 3-1

SpecificationsMaintenance and Service Guide 6–13Table 6-10System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or

Seite 62

6–14 Maintenance and Service GuideSpecificationsIRQ11 USB EHCI controller—24CDUSB UHCI controller—24C4USB UHCI controller—24C7Pro/Wireless 2200BGTI OH

Seite 63

SpecificationsMaintenance and Service Guide 6–15Table 6-11System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Seite 64

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 65

SpecificationsMaintenance and Service Guide 6–17I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 66

6–18 Maintenance and Service GuideSpecificationsTable 6-12System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128

Seite 67

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws and screw locks used in

Seite 68

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the left side of the computer are shown below and described in Table 1

Seite 69

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 70 - 3.3 Plastics Kit

Screw ListingMaintenance and Service Guide A–3Phillips PM2.5×13.0 Spring-Loaded Hard Drive Retention Screw Screw LocationTable A-2Phillips PM2.5×13.0

Seite 71 - 3.4 Cable Kit

A–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×4.0 Screw LocationsTable A-3Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 72 - 3.5 Mass Storage Devices

Screw ListingMaintenance and Service Guide A–5Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 2

Seite 73 - Spare Part Information

A–6 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 74

Screw ListingMaintenance and Service Guide A–7Torx8 T8M2.5×9.0 Screw LocationsTable A-4Torx8 T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 75

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-5Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 76 - Table 3-6

Screw ListingMaintenance and Service Guide A–9Phillips PM2.0×3.0 Screw LocationTable A-5Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 77

A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×2.0 Screw LocationsTable A-6Torx8 T8M2.5×2.0 ScrewColor Qty. Length ThreadHead WidthBlack

Seite 78

Screw ListingMaintenance and Service Guide A–11Phillips PM2.0×7.0 Screw LocationsTable A-7Phillips PM2.0×7.0 ScrewColor Qty. Length ThreadHead WidthSi

Seite 79

Product DescriptionMaintenance and Service Guide 1–114 USB ports (2) Connect optional USB devices.5Audio-out (headphone) jackProduces system stereo so

Seite 80

A–12 Maintenance and Service GuideScrew ListingPhillips PM2.0×7.0 Screw LocationsTable A-7Phillips PM2.0×7.0 Screw (Continued)Color Qty. Length Thread

Seite 81

Screw ListingMaintenance and Service Guide A–13Phillips PM2.5×4.0 Screw LocationsTable A-8Phillips PM2.5×4.0 ScrewColor Qty. Length ThreadHead WidthSi

Seite 82

A–14 Maintenance and Service GuideScrew ListingHex Socket HM5.0×9.0 Screw Lock LocationsTable A-9Hex Socket HM5.0×9.0 Screw LockColor Qty. Length Thre

Seite 83 - Preliminaries

Maintenance and Service Guide B–1BBackup and RecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to recover o

Seite 84 - 4.2 Service Considerations

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files and fold

Seite 85

Backup and RecoveryMaintenance and Service Guide B–3Backing Up the Entire Hard DriveWhen you perform a complete backup of the hard drive, you are savi

Seite 86

B–4 Maintenance and Service GuideBackup and RecoveryBacking Up Modifications Made to the SystemWhen you back up modifications since your last backup,

Seite 87

Backup and RecoveryMaintenance and Service Guide B–5Scheduling BackupsTo schedule backups:1. Select Start > All Programs > HP Backup & Recov

Seite 88

B–6 Maintenance and Service GuideBackup and RecoveryHP Backup and Recovery Manager allows you to Create recovery discs (highly recommended). The reco

Seite 89

Backup and RecoveryMaintenance and Service Guide B–7Before creating recovery discs: Obtain high-quality CD-R, DVD-R, or DVD+R media, purchased separa

Seite 90

1–12 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

Seite 91 - Procedures

B–8 Maintenance and Service GuideBackup and RecoveryPerforming a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the hard dri

Seite 92 - 5.1 Serial Number

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 93 - Disassembly Sequence Chart

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Seite 94 - Disassembly

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Seite 95 - Removing the Battery

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Seite 96 - 5.4 Hard Drive

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Seite 97 - Removing the Hard Drive Cover

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Seite 98 - Removing the Hard Drive

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

Seite 99 - Removing the Hard Drive Frame

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Seite 100 - 5.5 Computer Feet

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Seite 101 - 5.6 Bluetooth Module

Product DescriptionMaintenance and Service Guide 1–13Table 1-4Rear Panel ComponentsItem Component Function1 Security cable slot Attaches an optional s

Seite 102 - 5.7 External Memory Module

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Seite 103 - Removing the Memory Module

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Seite 104 - 5.8 Optical Drive

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 105 - Removing the Optical Drive

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Seite 106 - 5.9 Keyboard

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Seite 107 - Removing the Keyboard Screws

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Seite 108 - Releasing the Keyboard

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Seite 109 - 9. Remove the keyboard

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-4S-Video-OutPin Signal Pin Signal1 S-VHS color (C) signal 5 TV-CD2 Composite video s

Seite 110 - 5.10 Fan

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-5External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 111 - 5.11 Heat Sink

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-6RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2Tip 5Unused3 Ring 6 Unused

Seite 112 - Removing the Heat Sink

© Copyright 2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. AMD, Sempron,

Seite 113

1–14 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Seite 114 - 5.12 Processor

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-7RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Seite 115 - Removing the Processor

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Seite 116 - 5.13 RTC Battery

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Seite 117 - 5.14 Mini Card WLAN Module

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Seite 118

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Seite 119 - 5.15 Internal Memory Module

Maintenance and Service Guide Index–1Index1394 port 1–9AAC adapter, spare part number 3–15, 3–19accessory battery connector 1–21arrow keys 1–15audio t

Seite 120

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–20front 1–6keyboard 1–12, 1–14left-side 1–10rear 1–10right-side 1–8top 1–16, 1–18computer

Seite 121 - 5.16 Switch Cover

IndexMaintenance and Service Guide Index–3removal 5–14spare part numbers 3–11, 3–14, 3–15, 3–19, 3–21, 5–14specifications 6–9DVD-ROM driveOS loading p

Seite 122 - Removing the Switch Cover

Index–4 Maintenance and Service GuideIndexremoval 5–6spare part numbers 3–11, 3–14, 3–20, 5–6specifications 6–5hard drive bay 1–21hard drive coverillu

Seite 123 - 5.17 Display Assembly

IndexMaintenance and Service Guide Index–5modem moduleremoval 5–44spare part number 3–7, 3–21, 5–44troubleshooting 2–30modem module cableillustrated 3

Seite 124

Product DescriptionMaintenance and Service Guide 1–15Table 1-5Standard Keyboard ComponentsItem Component Function1 f1 to f12 keys (12) Execute frequen

Seite 125 - Removing the Display Assembly

Index–6 Maintenance and Service GuideIndexRJ-11 jacklocation 1–9pin assignments D–5RJ-45 jacklocation 1–10pin assignments D–6RTC batteryillustrated 3–

Seite 126 - 5.18 Top Cover

IndexMaintenance and Service Guide Index–7TouchPad buttons 1–19TouchPad cable, disconnection 5–38TouchPad scroll zone 1–19TouchPad, location 1–19trans

Seite 127

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top Components, Part 1Tabl

Seite 128

Product DescriptionMaintenance and Service Guide 1–173 Info Center button (HP Compaq nx6325 models only)Launches Info Center, which enables you to ope

Seite 129 - Releasing the Top Cover

1–18 Maintenance and Service GuideProduct DescriptionThe computer top components are continued below and described in Table 1-7.Top Components, Part 2

Seite 130 - 5.19 Speaker

Product DescriptionMaintenance and Service Guide 1–19Table 1-7Top Components, Part 2Item Component Function1 TouchPad Moves the pointer and selects or

Seite 131 - 3. Remove the speaker 2

1–20 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Seite 132 - 5.20 Microphone

Product DescriptionMaintenance and Service Guide 1–214 Exhaust vents Enable airflow to cool internal components.ÄTo prevent overheating, do not obstru

Seite 133

1–22 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Seite 134 - 5.21 Modem Module

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 135

Maintenance and Service Guide iiiContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Seite 136 - 5.22 USB/Audio Board

2–2 Maintenance and Service GuideTroubleshooting1. Open Computer Setup by turning on or restarting the computer, and then pressing f10 while the “F10

Seite 137 - Removing the USB/Audio Board

TroubleshootingMaintenance and Service Guide 2–3Computer Setup DefaultsTo return all settings in Computer Setup to the values that were set at the fac

Seite 138 - 5.23 System Board

2–4 Maintenance and Service GuideTroubleshootingComputer Setup MenusThe menu tables in this section provide an overview of Computer Setup options.✎Som

Seite 139

TroubleshootingMaintenance and Service Guide 2–5Table 2-2Security MenuSelect To Do ThisSetup password Enter, change, or delete a setup password.Power-

Seite 140 - Removing the System Board

2–6 Maintenance and Service GuideTroubleshootingTable 2-2Security Menu (Continued)Select To Do ThisSystem IDs Enter user-defined computer asset and ow

Seite 141 - Specifications

TroubleshootingMaintenance and Service Guide 2–7Table 2-4System Configuration MenuSelect To Do ThisLanguage (or press f2). Change the Computer Setup l

Seite 142

2–8 Maintenance and Service GuideTroubleshootingDevice configurations Swap the functions of the fn key and left ctrl key. Enable/disable multiple s

Seite 143 - Table 6-2

TroubleshootingMaintenance and Service Guide 2–9Device configurations (Continued) Enable/disable SATA Native Support. Enable/disable Dual Core CPU.

Seite 144 - 15.0-inch, XGA, TFT Display

2–10 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

Seite 145 - Hard Drives

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

Seite 146 - Table 6-5

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Com

Seite 147 - DVD/CD-RW Combo Drive

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Seite 148

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Seite 149 - DVD±RW and CD-RW Combo Drive

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Seite 150

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Seite 151 - CD-ROM Drive

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Seite 152 - System DMA

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Seite 153 - System Interrupts

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

Seite 154

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Seite 155 - System I/O Addresses

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Seite 156

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Seite 157

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 158 - System Memory Map

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Seite 159 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Seite 160 - Phillips PM2.0×5.0 Screw

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Seite 161 - Retention Screw

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Seite 162 - Phillips PM3.0×4.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Seite 163 - Torx8 T8M2.5×9.0 Screw

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 164

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 165 - (Continued)

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 166 - Phillips PM2.0×3.0 Screw

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Seite 167

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 168 - Torx8 T8M2.5×2.0 Screw

vi Maintenance and Service GuideContents6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin AssignmentsE

Seite 169 - Phillips PM2.0×7.0 Screw

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Seite 170

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 Display as

Seite 171 - Phillips PM2.5×4.0 Screw

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 172 - Table A-9

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 173 - Backup and Recovery

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 174 - Backing Up the System

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 175

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 176

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 177 - Recovery

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 178 - (Highly Recommended)

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 179 - Performing a Recovery

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nx6325 Notebook PC and HP Compaq nx6315 Notebook PC offer advanced modularity, AMD

Seite 180 - Recovery Partition

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics KitTable 3-2Plastics KitSpare Part Number InformationItem DescriptionSpare Par

Seite 181 - Display Component Recycling

Illustrated Parts CatalogMaintenance and Service Guide 3–133.4 Cable KitTable 3-3Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

Seite 182

3–14 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesTable 3-4Mass Storage DevicesSpare Part Number InformationItem Desc

Seite 183

Illustrated Parts CatalogMaintenance and Service Guide 3–153.6 Miscellaneous (Not Illustrated)Table 3-5Miscellaneous (Not Illustrated)Spare Part Infor

Seite 184 - Removing the Display Bezel

3–16 Maintenance and Service GuideIllustrated Parts CatalogPower cordsFor use in:Australia 246959-011Belgium, Europe, Finland, Germany, Greece, the Ne

Seite 185 - Removing the Display Inverter

Illustrated Parts CatalogMaintenance and Service Guide 3–17Screw Kit (includes the following screws; refer toAppendix A, “Screw Listing,” for more inf

Seite 186

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.7 Sequential Part Number ListingTable 3-6Sequential Part Number ListingSpare Part Number

Seite 187

Illustrated Parts CatalogMaintenance and Service Guide 3–19375557-001 DVD±RW and CD-RW Double Layer Combo Drive (for use in External MultiBay II and H

Seite 188 - Removing the Display Frame

3–20 Maintenance and Service GuideIllustrated Parts Catalog413705-001 Screw Kit413706-001 Thermal Grease Kit413850-001 5400-rpm, 40-GB hard drive (inc

Seite 189 - Removing the Backlight Cover

Illustrated Parts CatalogMaintenance and Service Guide 3–21430872-001 Mobile AMD Sempron 3500+ (1.80-GHz) processor430873-001 AMD Turion TL-60 (1.60-G

Seite 190

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors are available, varying by computer model:❏ AMD Turion 64 ML

Seite 191 - Removing the Backlight Frame

3–22 Maintenance and Service GuideIllustrated Parts Catalog432160-001 Plastics Kit416039-001 Keyboard for use with models with TouchPad and fingerprin

Seite 192 - Removing the Backlight

Illustrated Parts CatalogMaintenance and Service Guide 3–23416039-151 Keyboard for use with models with TouchPad and fingerprint reader in Greece41603

Seite 193 - Releasing the LCD Panel

3–24 Maintenance and Service GuideIllustrated Parts Catalog416039-BA1 Keyboard for use with models with TouchPad and fingerprint reader in Slovenia416

Seite 194 - 23. Remove the LCD panel

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 195 - Connector Pin Assignments

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Seite 196 - Universal Serial Bus

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Seite 197 - S-Video-Out

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Seite 198 - External Monitor

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Seite 199 - RJ-11 (Modem)

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Seite 200 - RJ-45 (Network)

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Seite 201 - Power Cord Set Requirements

Product DescriptionMaintenance and Service Guide 1–3 External 65-watt AC adapter with 3-wire power cord 6-cell Li-Ion battery Stereo speakers Volu

Seite 202 - General Requirements

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Seite 203 - Country-Specific Requirements

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 50 sc

Seite 204

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Seite 205

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Seite 206

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Seite 207

Removal and Replacement ProceduresMaintenance and Service Guide 5–54. Remove the battery by following these steps:a. Turn the computer upside down wit

Seite 208

5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Pos

Seite 209

Removal and Replacement ProceduresMaintenance and Service Guide 5–73. Loosen the two Phillips PM2.0×5.0 screws 1 that secure the hard drive cover to t

Seite 210

5–8 Maintenance and Service GuideRemoval and Replacement Procedures6. Loosen the Phillips PM2.5×13.0 spring-loaded hard drive retention screw 1.7. Gra

Seite 211

Removal and Replacement ProceduresMaintenance and Service Guide 5–99. Remove the four Phillips PM3.0×4.0 hard drive frame screws 1 from each side of t

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