Compaq MC-1 Spezifikationen

Maintenance and Service GuideHP Compaq nc6000 Business NotebookDocument Part Number: 335167-004July 2006This guide is a troubleshooting reference used

1–4 Maintenance and Service GuideProduct DescriptionCnc6000 P 160 X4 40 W Gj 51 PBelgiumDenmarkEuropeFranceGermanyGreeceIcelandItalyDJ256A UUGDJ256A A

5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. If a wireless communications device is installed in this compartment, disconnec

Removal and Replacement ProceduresMaintenance and Service Guide 5–158. Spread the retaining tabs 1 that secure the Mini PCI communications board to th

5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.6 MultiBay Device1. Prepare the notebook for disassembly (refer to Section 5.3).

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.7 Bluetooth Wireless Communications Board1. Prepare the notebook for disassembly

5–18 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the two PM1.5×3.0 screws 1 that secure the Bluetooth board to the Blueto

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.8 Integrated Smart Card✎The integrated smart card is located in the bottom PC Ca

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5. Eject the smart card from the notebook using a flat-bladed tool to press the sm

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.9 Keyboard1. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn

5–22 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two T8M2.5×11.0 screws that secure the keyboard to the notebook.Remo

Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Turn the notebook right-side up, with the front facing you.5. Open the notebook

Product DescriptionMaintenance and Service Guide 1–5Cnc6000 P 160 X4 40 W Gn 51 PAsia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Interna

5–24 Maintenance and Service GuideRemoval and Replacement Procedures8. Release the zero insertion force (ZIF) connector 1 to which the pointing stick

Removal and Replacement ProceduresMaintenance and Service Guide 5–255.10 Modem Board1. Prepare the notebook for disassembly (refer to Section 5.3).2.

5–26 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Memory Expansion Board1. Prepare the notebook for disassembly (refer to Secti

Removal and Replacement ProceduresMaintenance and Service Guide 5–275. Spread the retaining tabs 1 that secure the memory expansion board to the socke

5–28 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Switch Cover1. Prepare the notebook for disassembly (refer to Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Turn the notebook right-side up, with the front facing you.7. Open the notebook

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.13 Keyboard Plate✎The keyboard plate is included in the Miscellaneous Plastics K

Removal and Replacement ProceduresMaintenance and Service Guide 5–315.14 Security Module (TPM)1. Prepare the notebook for disassembly (refer to Sectio

5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Fan Assembly1. Prepare the notebook for disassembly (refer to Section 5.3).2.

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Lift the left side of the fan assembly 1 until it rests at an angle.8. Slide th

1–6 Maintenance and Service GuideProduct DescriptionCnc6000 P 160 X4 40 W Gn 51 2Asia PacificAustraliaBelgiumBrazilCzech RepublicDenmarkEurope Interna

5–34 Maintenance and Service GuideRemoval and Replacement Procedures9. Remove the three PM2.0×3.0 screws 1 that secure the fan to the fan housing.10.

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.16 Heat Sink1. Prepare the notebook for disassembly (refer to Section 5.3) and r

5–36 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the left side of the heat sink up 1 until the thermal grease bond between

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Carefully clean any thermal grease residue from the underside of the heat sink 1

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.17 Processor1. Prepare the notebook for disassembly (refer to Section 5.3) and r

Removal and Replacement ProceduresMaintenance and Service Guide 5–392. Use a flat-bladed screwdriver to turn the processor lock screw one-quarter turn

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Display Assembly1. Prepare the notebook for disassembly (refer to Section 5.3

Removal and Replacement ProceduresMaintenance and Service Guide 5–414. Disconnect the display cable 1 and microphone cable 2 from the system board.5.

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Close the notebook.8. Turn the notebook upside down, with the rear panel facing

Removal and Replacement ProceduresMaintenance and Service Guide 5–4310. Turn the notebook right-side up, with the front facing you.11. Open the notebo

Product DescriptionMaintenance and Service Guide 1–7Cnc6000 P 150 X4 40 W Gn 25 PHong Kong DS807P AB5Cnc6000 P 150 X4 30 W Gg 10 HGermany DJ324S ABDCn

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Top Cover1. Prepare the notebook for disassembly (refer to Section 5.3) and r

Removal and Replacement ProceduresMaintenance and Service Guide 5–453. Remove the following screws:1 Nine T8M2.5×9.0 screws from the bottom of the not

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the notebook right-side up, with the front facing you.5. Disconnect the RT

Removal and Replacement ProceduresMaintenance and Service Guide 5–475.20 RTC Battery✎The RTC battery is included in the Miscellaneous Plastics Kit, sp

5–48 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the RTC battery out of the top cover clip.Removing the RTC BatteryReverse

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.21 LED Board1. Prepare the notebook for disassembly (refer to Section 5.3) and r

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Release the ZIF connector 1 on the system board to which the LED board cable is

Removal and Replacement ProceduresMaintenance and Service Guide 5–515.22 Button Board1. Prepare the notebook for disassembly (refer to Section 5.3) an

5–52 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two PM2.5×5.0 screws 1 that secure the button board to the notebook.

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.23 System Board✎When replacing the system board, ensure that the following compo

1–8 Maintenance and Service GuideProduct DescriptionCnc6000 P 140 X4 40 D Gn 25 HPeople’s Republicof ChinaDS794P AB2Cnc6000 P 140 X4 40 D Mn 51 PUnite

5–54 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the notebook for disassembly (refer to Section 5.3) and remove the foll

Removal and Replacement ProceduresMaintenance and Service Guide 5–552. Disconnect the speaker cable 1.3. Remove the five T8M2.5×5.0 screws 2 that secu

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5. Lift the front edge of the system board 1 until it rests at an angle.6. Slide t

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

6–2 Maintenance and Service GuideSpecificationsRelative humidity (noncondensing)OperatingNonoperating10% to 90%5% to 95%, 38.7°C (101.6°F) maximum wet

SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch, SXGA+, TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4 in14

6–4 Maintenance and Service GuideSpecificationsTable 6-314.1-inch, XGA, TFT DisplayDimensionsHeightWidthDiagonal28.6 cm21.4 cm35.7 cm11.2 in8.4 in14.1

SpecificationsMaintenance and Service Guide 6–5Table 6-4Hard Drives60-GB 40-GB 30-GBUser capacity per drive160 GB 40 GB 30 GBDimensionsHeightWidthWeig

6–6 Maintenance and Service GuideSpecificationsTable 6-5External AC AdapterWeight 0.29 kg 0.65 lbPower supplyOperating voltageOperating currentOperati

SpecificationsMaintenance and Service Guide 6–7Table 6-7Optional High-Capacity 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.90 cm7.60

Product DescriptionMaintenance and Service Guide 1–9Cnc6000 P 140 X4 30 D Gp 25 PAsia PacificBelgiumCzech RepublicDenmarkEuropeFranceFrench CanadaGerm

6–8 Maintenance and Service GuideSpecificationsTable 6-8Optional MultiBay 8-Cell, Li-Ion Battery PackDimensionsHeightWidthDepthWeight1.30 cm13.20 cm13

SpecificationsMaintenance and Service Guide 6–9Table 6-924X DVD/CD-RW Combo Drive and24X CD-ROM DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM (Mode

6–10 Maintenance and Service GuideSpecificationsAudio output level Line-out, 0.7 VrmsCache buffer 128 KB/sData transfer rateCD-R (24X)CD-RW (10X)CD-RO

SpecificationsMaintenance and Service Guide 6–11Table 6-108X DVD-ROM Drive andDVD+RW/R and CD-RW Combo DriveApplicable disc DVD-5, DVD-9, DVD-10CD-ROM

6–12 Maintenance and Service GuideSpecificationsTable 6-11System DMAHardware DMASystemFunctionDMA0 Available for audioDMA1* Entertainment audio(defaul

SpecificationsMaintenance and Service Guide 6–13Table 6-12System InterruptsHardware IRQSystemFunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 Cas

6–14 Maintenance and Service GuideSpecificationsTable 6-13System I/O AddressesI/O Address (hex)System Function(shipping configuration)000 - 00F DMA co

SpecificationsMaintenance and Service Guide 6–15I/O Address (hex)System Function(shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no. 2

6–16 Maintenance and Service GuideSpecificationsI/O Address (hex)System Function(shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 - 3

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Re

1–10 Maintenance and Service GuideProduct DescriptionCnc6000 P 140 X4 30 D Gn 25 PAustraliaFrench CanadaHong KongDS798P ABGDH913U ABCDS806P AB5United

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6Audio Line-OutPin Signal Pin Signal1 Audio out 2 GroundTable A-7MicrophonePin Signa

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8ParallelPin Signal Pin Signal1 Strobe 14 Auto linefeed2 Data bit 0 15 Error3 Data b

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready

Maintenance and Service Guide B–1BPower Cord Requirements3-Conductor Power CordThe wide range input feature of the notebook permits it to operate from

B–2 Maintenance and Service GuidePower Cord RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries: The length

Power Cord RequirementsMaintenance and Service Guide B–3Country-Specific Requirements3-Conductor Power Cord RequirementsCountry Accredited AgencyAppli

B–4 Maintenance and Service GuidePower Cord RequirementsUnited Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type HO5VV

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the notebook. All

Product DescriptionMaintenance and Service Guide 1–111.2 Features Mobile Intel Pentium 4 1.8-GHz Processor-M, with 2.0-MB L2 cache, varying by notebo

C–2 Maintenance and Service GuideScrew ListingTable C-1Torx T5M3.0×4.0 ScrewColor Qty. Length ThreadHead WidthSilver 2 4.0 mm 3.0 mm 5.0 mmWhere used:

Screw ListingMaintenance and Service Guide C–3Torx T5M3.0×4.0 Screw, Phillips PM3.0×3.5 Screw, andHex M2.0×10.0 Alignment Pin Locations

C–4 Maintenance and Service GuideScrew ListingPhillips PM3.0×4.0 Screw LocationTable C-4Phillips PM3.0×4.0 ScrewColor Qty. Length ThreadHead WidthBlac

Screw ListingMaintenance and Service Guide C–5Torx T8M2.5×5.0 Screw LocationTable C-5Torx T8M2.5×5.0 ScrewColor Qty. Length ThreadHead WidthBlack 13 5

C–6 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Screw LocationTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length ThreadHead Wid

Screw ListingMaintenance and Service Guide C–7Torx T8M2.5×5.0 Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length ThreadHead Wi

C–8 Maintenance and Service GuideScrew ListingTorx T8M2.5×5.0 Screw LocationsTable C-5Torx T8M2.5×5.0 Screw (Continued)Color Qty. Length ThreadHead Wi

Screw ListingMaintenance and Service Guide C–9Phillips M2.5×3.5 Screw LocationTable C-6Phillips PM2.5×3.5 ScrewColor Qty. Length ThreadHead WidthBlack

C–10 Maintenance and Service GuideScrew ListingPhillips PM2.5×3.5 Screw LocationsTable C-6Phillips PM2.5×3.5 Screw (Continued)Color Qty. Length Thread

Screw ListingMaintenance and Service Guide C–11Phillips PM2.0×5.0 Screw LocationsTable C-7Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBl

1–12 Maintenance and Service GuideProduct Description Stereo speakers Support for the following devices in the MultiBay:❏ 24X Max CD-ROM drive❏ 24X

C–12 Maintenance and Service GuideScrew ListingPhillips PM1.5×3.0 Screw LocationsTable C-8Phillips PM1.5×3.0 ScrewColor Qty. Length ThreadHead WidthBl

Screw ListingMaintenance and Service Guide C–13Phillips PM1.5×3.0 Screw LocationsTable C-8Phillips PM1.5×3.0 Screw (Continued)Color Qty. Length Thread

C–14 Maintenance and Service GuideScrew ListingTorx T8M2.5×11.0 Screw LocationsTable C-9Torx T8M2.5×11.0 ScrewColor Qty. Length ThreadHead WidthSilver

Screw ListingMaintenance and Service Guide C–15Torx T8M2.5×9.0 Screw LocationsTable C-10Torx T8M2.5×9.0 ScrewColor Qty. Length ThreadHead WidthBlack 1

C–16 Maintenance and Service GuideScrew ListingTorx T8M2.5×9.0 Screw LocationsTable C-10Torx T8M2.5×9.0 Screw (Continued)Color Qty. Length ThreadHead

Screw ListingMaintenance and Service Guide C–17Torx T8M2.5×7.0 Screw LocationsTable C-11Torx T8M2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBlack 1

C–18 Maintenance and Service GuideScrew ListingPhillips M2.0×3.5 Screw LocationsTable C-12Phillips M2.0×3.5 ScrewColor Qty. Length ThreadHead WidthBla

Screw ListingMaintenance and Service Guide C–19Torx T8M2.5×5.5 Screw LocationsTable C-13Torx T8M2.5×5.5 ScrewColor Qty. Length ThreadHead WidthBlack 2

C–20 Maintenance and Service GuideScrew ListingHex M2.5×9.0 Standoff LocationsTable C-14Hex M2.5×9.0 StandoffsColor Qty. Length ThreadHead WidthSilver

Screw ListingMaintenance and Service Guide C–21Phillips M3.5×3.0 Screw LocationTable C-15Phillips M3.5×3.0 ScrewColor Qty. Length ThreadHead WidthBlac

Product DescriptionMaintenance and Service Guide 1–131.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Maintenance and Service Guide Index–1IndexAAC adapterspare part number 3–12specifications 6–6AC power connector, location 1–17applications key, locati

Index–2 Maintenance and Service GuideIndexCcables, service considerations 4–2caps lock key, location 1–19caps lock light, location 1–20carrying case,

IndexMaintenance and Service Guide Index–3DMA specifications 6–12docking connector, location 1–25drives, preventing damage 4–3DVD+RW/R and CD-RW Combo

Index–4 Maintenance and Service GuideIndexintegrated smart cardremoval 5–19spare part number 3–7, 3–16, 5–19interrupt specifications 6–13Kkeyboardcomp

IndexMaintenance and Service Guide Index–5MultiBay deviceillustrated 3–6spare part numbers 3–10MultiBay light, location 1–23MultiBay release latch, lo

Index–6 Maintenance and Service GuideIndexreplacementpreliminaries 4–1procedures 5–1right-side components 1–16RJ-11 telephone jacklocation 1–16pin ass

IndexMaintenance and Service Guide Index–7top coverillustrated 3–4removal 5–44spare part number 3–5, 5–44TouchPad buttons, location 1–23TouchPad, loca

© Copyright 2003–2006 Hewlett-Packard Development Company, L.P.Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel an

1–14 Maintenance and Service GuideProduct Description1.5 External ComponentsThe external components on the front and left side of the notebook are sho

Product DescriptionMaintenance and Service Guide 1–15Table 1-3Front and Left-Side ComponentsItem Component Function1 Audio line-out jack Produces syst

1–16 Maintenance and Service GuideProduct DescriptionThe notebook rear panel and right-side components are shown below and described in Table 1-4.Rear

Product DescriptionMaintenance and Service Guide 1–176 Vents (3) Allow airflow to cool internal components.ÄTo prevent overheating, do not obstruct ve

1–18 Maintenance and Service GuideProduct DescriptionThe notebook keyboard components are shown below and described in Table 1-5.Keyboard Components

Product DescriptionMaintenance and Service Guide 1–19Table 1-5Keyboard ComponentsItem Component Function1 fn key Executes frequently used system funct

1–20 Maintenance and Service GuideProduct DescriptionThe notebook top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

Product DescriptionMaintenance and Service Guide 1–214 Display lid switch* If the notebook is closed while on, turns off the display. If the noteboo

1–22 Maintenance and Service GuideProduct DescriptionTop Components (Continued)

Product DescriptionMaintenance and Service Guide 1–23Table 1-6Top Components (Continued)Item Component Function8 Presentation Mode buttonAlternates be

Maintenance and Service Guide iiiContents1 Product Description1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.

1–24 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the notebook are shown below and described in Table 1-7.

Product DescriptionMaintenance and Service Guide 1–253 Mini PCI compartment Holds an optional wireless LAN or ISDN device.✎The FCC does not allow unau

1–26 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the noteb

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

2–2 Maintenance and Service GuideTroubleshooting2.1 Computer Setup and Diagnostics UtilitiesThe notebook features two system management utilities: Co

TroubleshootingMaintenance and Service Guide 2–33. To close Computer Setup and restart the notebook:❏ Select File > Save Changes and Exit and press

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage Change the Computer Se

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the defaul

TroubleshootingMaintenance and Service Guide 2–72.2 Using Diagnostics for WindowsWhen you access Diagnostics for Windows, a scan of all system compone

iv Maintenance and Service GuideContents3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Not

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing Diagnostic Test Information1. Access Diagnostics for Windows by selecti

TroubleshootingMaintenance and Service Guide 2–96. Select the Begin Testing button.7. Select a tab to view a test report:❏ Status tab—Summarizes the t

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 “F

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reseat the power cables in the Port Replicator and at the AC outlet.

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1”Visually check fordebris

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2”Reseat AC adapterin noteb

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3”Reseat loosecomponents

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor Port Replicator?No video.Replace the following one at a

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1”DoneAdjust externalmoni

ContentsMaintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Port Replicator(if applicable)YNReseat power cord in Port Replicator and

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunc-tioning Device”YDoneNOS

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11—No OS Loading, Hard Drive, Part 2Continued from“Flowchart 2.10—No OS Loading, Hard Dri

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, CD- or DVD-ROM DriveYDoneNBootabledisc indrive?Discin drive?No OSloadin

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15—No Audio, Part 1No audio.NNotebook inPort Replicator(if applicable)?Internalaudio?Audi

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1”Reloadaudio drivers.

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

vi Maintenance and Service GuideContents6 SpecificationsA Connector Pin AssignmentsB Power Cord Requirements3-Conductor Power Cord . . . . . . . . . .

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe notebookand open.No networkor

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Notebook Major ComponentsNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Notebook Major ComponentsItem DescriptionSpare Part Number1 Display as

3–4 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

3–6 Maintenance and Service GuideIllustrated Parts CatalogNotebook Major Components

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Notebook Major Components (Continued)Item DescriptionSpare Part Number

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nc6000 Business Notebook offers advanced modularity, a Mobile Intel® Pentium® 4 Pro

3–8 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics KitMiscellaneous Plastics Kit Components

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-2Miscellaneous Plastics Kit ComponentsSpare Part Number 344411-001Item Description1

3–10 Maintenance and Service GuideIllustrated Parts Catalog3.4 Mass Storage DevicesTable 3-3Mass Storage DevicesSpare Part Number InformationItem Desc

Illustrated Parts CatalogMaintenance and Service Guide 3–113.5 MiscellaneousTable 3-4MiscCarrying casesLeather, top load, SamsungLeather, top load, SG

3–12 Maintenance and Service GuideIllustrated Parts Catalog3.6 Sequential Part Number ListingTable 3-5Spare Parts: Sequential Part Number ListingSpare

Illustrated Parts CatalogMaintenance and Service Guide 3–13325526-001 802.11b/g LAN board mini PCI communications board325526-291 802.11b/g, W400 mode

3–14 Maintenance and Service GuideIllustrated Parts Catalog344391-061 Keyboard (including pointing stick) - Italy344391-071 Keyboard (including pointi

Illustrated Parts CatalogMaintenance and Service Guide 3–15344391-D61 Keyboard (including pointing stick) - India344391-DD1 Keyboard (including pointi

3–16 Maintenance and Service GuideIllustrated Parts Catalog346885-001 System board (includes 32-MB discrete video memory)346886-001 Battery pack, 6-ce

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

1–2 Maintenance and Service GuideProduct Description1.1 ModelsNotebook models are shown in Tables 1-1 and 1-2.Table 1-1HP Compaq nc6000 Model Naming C

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

4–4 Maintenance and Service GuideRemoval and Replacement Preliminariesprovide some protection, but in many cases the discharge contains enough power t

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pac

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7Other grounding equipment recommended for use in preventing electrostatic damage

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are fifty-seven scre

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the notebook serial number to HP when requesting informatio

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Product DescriptionMaintenance and Service Guide 1–3Table 1-2HP Compaq nc6000 ModelsAll HP Compaq nc6000 models feature: Dual Stick (TouchPad and poi

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.21 LED board 05.22 Button board 25.23 Syste

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Notebook for DisassemblyBefore you begin any removal or installat

5–6 Maintenance and Service GuideRemoval and Replacement Proceduresa. Turn the notebook upside down, with the front panel facing you.b. Slide and hold

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the battery bezel by sliding it down and off of the battery pack.✎The bat

5–8 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the hard drive by following these steps:a. Turn the notebook upside down,

Removal and Replacement ProceduresMaintenance and Service Guide 5–9d. Lift the hard drive cover up and swing it back 1.e. Use the Mylar tab 2 to slide

5–10 Maintenance and Service GuideRemoval and Replacement ProceduresÄCAUTION: The hard drive should be disassembled only if it is damaged and must be

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.4 Notebook FeetThe notebook feet are adhesive-backed rubber pads. The notebook f

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.5 Mini PCI Communications BoardSpare Part Number InformationMini PCI communicati

Removal and Replacement ProceduresMaintenance and Service Guide 5–131. Prepare the notebook for disassembly (refer to Section 5.3).2. Turn the noteboo