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Maintenance and Service Guide
Compaq Evo Notebook N1000 Series
and Compaq Presario 1500 Series
Mobile PC
Document Part Number: 279372-001
July 2002
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying computer features, components, and
spare parts, troubleshooting computer problems, and performing
computer disassembly procedures.
279372-001.book Page i Friday, July 19, 2002 11:50 AM
Seitenansicht 0
1 2 3 4 5 6 ... 203 204

Inhaltsverzeichnis

Seite 1 - Maintenance and Service Guide

bMaintenance and Service GuideCompaq Evo Notebook N1000 Series and Compaq Presario 1500 Series Mobile PCDocument Part Number: 279372-001July 2002This

Seite 2 - First Edition July 2002

Product DescriptionMaintenance and Service Guide 1–5The following Evo Notebook N1000 models use config. code KQFZ and feature: TouchPad 8-cell, 4.0-Ah

Seite 3 - Contents

5–8 Maintenance and Service GuideRemoval and Replacement Proceduresc. Turn the computer top side up with the right side facing forward.d. Insert a pap

Seite 4 - 3 Illustrated Parts Catalog

Removal and Replacement ProceduresMaintenance and Service Guide 5–96. Remove the hard drive by following these steps:a. Turn the computer bottom side

Seite 5 - C Screw Listing

5–10 Maintenance and Service GuideRemoval and Replacement Proceduresd. Lift the front edge of the hard drive 1 until it rests at an angle (Figure 5-7)

Seite 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–117. Remove the four PM3.0 × 3.0 screws 1 that secure the hard drive to the hard dri

Seite 7 - 1.1 Models

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.4 Computer FeetThe computer feet are adhesive-backed rubber pads. The computer f

Seite 8 - Table 1-2

Removal and Replacement ProceduresMaintenance and Service Guide 5–133. Remove the PM2.5 × 4.0 screw 1 that secures the memory expansion compartment co

Seite 9

5–14 Maintenance and Service GuideRemoval and Replacement Procedures7. Spread the memory expansion slot retaining tabs 1 to release the memory expansi

Seite 10 - (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–151. Prepare the computer for disassembly (Section 5.3).2. Turn the computer bottom

Seite 11

5–16 Maintenance and Service GuideRemoval and Replacement Procedures7. Disconnect the modem cable from the mini PCI communications board 1 (Figure 5-1

Seite 12

Removal and Replacement ProceduresMaintenance and Service Guide 5–175.7 Disk Cell RTC Battery1. Prepare the computer for disassembly (Section 5.3).2.

Seite 13

1–6 Maintenance and Service GuideProduct DescriptionN1000 P 220 P5 30 V C 25 2Taiwan 470038-801N1000 P 220 X5 30 W C 25 OLatin America 470037-832 Lati

Seite 14

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Connector Cover✎The connector cover is available with carbon finish for Evo No

Seite 15 - Compaq Presario 1500 Models

Removal and Replacement ProceduresMaintenance and Service Guide 5–195.9 LED Cover1. Prepare the computer for disassembly (Section 5.3).2. Turn the com

Seite 16

5–20 Maintenance and Service GuideRemoval and Replacement Procedures6. Press down and hold the F1 and F2 keys.7. Insert a pointed tool into the notch

Seite 17

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.10 KeyboardKeyboardsSpare Part Number InformationFor use only with TouchPad note

Seite 18

5–22 Maintenance and Service GuideRemoval and Replacement Procedures1. Prepare the computer for disassembly (Section 5.3).2. Remove the LED cover (Sec

Seite 19 - 1.2 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–234. Release the ZIF connector 1 to which the keyboard cable is connected and discon

Seite 20 - Product Description

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Heat Spreader1. Prepare the computer for disassembly (Section 5.3).2. Remove

Seite 21 - 1.3 Clearing a Password

Removal and Replacement ProceduresMaintenance and Service Guide 5–254. Disconnect the fan cable 1 from the system board (Figure 5-20).5. Remove the fo

Seite 22 - 1.4 Power Management

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. Remove the display video cable 1 from the routing channel in the heat spreader

Seite 23 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.12 Processor1. Prepare the computer for disassembly (Section 5.3) and remove the

Seite 24

Product DescriptionMaintenance and Service Guide 1–7N1000 P 200 X4 30 W C 25 OBrazilLatin America470038-304470038-299Latin America (NAFTA)United State

Seite 25 - Table 1-5

5–28 Maintenance and Service GuideRemoval and Replacement Procedures2. Slide the left end of the processor release bar 1 forward until it clears the c

Seite 26

Removal and Replacement ProceduresMaintenance and Service Guide 5–295.13 Display1. Prepare the computer for disassembly (Section 5.3).2. Remove the LE

Seite 27 - Table 1-6

5–30 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the TM2.5 × 5.0 screw 1 that secures the display video ground cable to t

Seite 28

Removal and Replacement ProceduresMaintenance and Service Guide 5–31ÄCAUTION: Make sure the display is supported when removing the following screws. T

Seite 29 - Figure 1-5. Top Components

5–32 Maintenance and Service GuideRemoval and Replacement Procedures11. If necessary, remove the display hinge covers by pressing up on the bottom of

Seite 30

Removal and Replacement ProceduresMaintenance and Service Guide 5–33When installing the display, install the screws in the “1,” “2,” “3,” “4” sequence

Seite 31 - Figure 1-6. Bottom Components

5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Palm Rest✎When replacing the palm rest, ensure that the following components

Seite 32

Removal and Replacement ProceduresMaintenance and Service Guide 5–354. Remove the five TM2.5 × 8.0 screws 1 that secure the palm rest to the base encl

Seite 33 - 1.6 Design Overview

5–36 Maintenance and Service GuideRemoval and Replacement Procedures8. Lift the front edge of the palm rest and swing it up and back1 until it rests o

Seite 34 - Troubleshooting

Removal and Replacement ProceduresMaintenance and Service Guide 5–37✎Dual Stick notebook models have an additional cable that must be disconnected. Re

Seite 35 - Using Computer Setup

1–8 Maintenance and Service GuideProduct DescriptionN1000 P 200 X4 20 V C 25 2BelgiumCzech RepublicDenmarkFranceFrench CanadaGreece/PolandHungaryIsrae

Seite 36 - Selecting from the File Menu

5–38 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Diskette Drive1. Prepare the computer for disassembly (Section 5.3).2. Remove

Seite 37 - Select To Do This

Removal and Replacement ProceduresMaintenance and Service Guide 5–396. Release the ZIF connector 1 to which the diskette drive cable is connected and

Seite 38 - Advanced Menu

5–40 Maintenance and Service GuideRemoval and Replacement Procedures5.16 TouchPad Components1. Prepare the computer for disassembly (Section 5.3).2. R

Seite 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–415. Disconnect both ends of the TouchPad-to-TouchButton board cable 1 from the low

Seite 40 - 2.2 Using Compaq Diagnostics

5–42 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the four TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton boar

Seite 41 - Test Information

Removal and Replacement ProceduresMaintenance and Service Guide 5–43✎Dual Stick notebook models have a different TouchPad configuration. An additional

Seite 42

5–44 Maintenance and Service GuideRemoval and Replacement Procedures12. Remove the five TM2.5 × 5.0 screws 1 that secure the TouchPad, TouchButton boa

Seite 43 - Table 2-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–455.17 Display Release Assembly✎The display release assembly is included in the Misc

Seite 44

5–46 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Charger Board1. Prepare the computer for disassembly (Section 5.3).2. Remove

Seite 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–475. Lift up on the back edge of the charger board 3 to disconnect it from the syste

Seite 46

Product DescriptionMaintenance and Service Guide 1–9N1000 C 150 X4 20 D C 12 OAsia PacificAustraliaHong KongJapanJapan (English)470037-958470037-95447

Seite 47

5–48 Maintenance and Service GuideRemoval and Replacement Procedures4. Disconnect the speaker cable 1 from the system board (Figure 5-38).5. Swing the

Seite 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–495.20 Top Cover✎When replacing the top cover, ensure that the microphone is removed

Seite 49

5–50 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two TM2.5 × 8.0 screws that secure the top cover to the base enclosu

Seite 50

Removal and Replacement ProceduresMaintenance and Service Guide 5–515. Remove the three TM2.5 × 5.0 screws 1 that secure the top cover to the base enc

Seite 51 - (if applicable)

5–52 Maintenance and Service GuideRemoval and Replacement Procedures✎After the top cover is removed, the system board-to-TouchButton board cable can b

Seite 52

Removal and Replacement ProceduresMaintenance and Service Guide 5–535.21 Fan1. Prepare the computer for disassembly (Section 5.3) and remove the follo

Seite 53

5–54 Maintenance and Service GuideRemoval and Replacement Procedures2. Disconnect the fan cable 1 from the system board (Figure 5-42).3. Remove the fa

Seite 54

Removal and Replacement ProceduresMaintenance and Service Guide 5–555.22 System Board✎When replacing the system board, ensure that the following compo

Seite 55

5–56 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the two TM2.5 × 5.0 screws 1 that secure the optical drive front alignme

Seite 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–576. Remove the following screws:❏TM2.5 × 5.0 screw 1 next to the PC Card assembly (

Seite 57

1–10 Maintenance and Service GuideProduct DescriptionTable 1-3Compaq Presario 1500 ModelsThe following Presario 1500 notebook models use config. code

Seite 58

5–58 Maintenance and Service GuideRemoval and Replacement Procedures7. Lift the front edge of the system board until it rests at an angle 1 (Figure 5-

Seite 59

Removal and Replacement ProceduresMaintenance and Service Guide 5–595.23 Modem Cable✎The modem cable is included in the Miscellaneous Cable Kit, spare

Seite 60

5–60 Maintenance and Service GuideRemoval and Replacement Procedures2. Turn the system board bottom side up with the rear panel facing forward.3. Remo

Seite 61

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1NotebookDimensionsHeightWidthDe

Seite 62

6–2 Maintenance and Service GuideSpecificationsStand-alone power requirementsNominal operating voltageAverage operating powerPeak operating powerPower

Seite 63

SpecificationsMaintenance and Service Guide 6–3✎Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates

Seite 64 - Illustrated Parts Catalog

6–4 Maintenance and Service GuideSpecificationsTable 6-215.0-inch SXGA+, TFT DisplayDimensionsHeightWidthDiagonal22.86 cm29.97 cm38.10 cm9.00 in11.80

Seite 65 - System Major Components

SpecificationsMaintenance and Service Guide 6–5Table 6-315.0-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal22.86 cm29.97 cm38.10 cm9.00 in11.80 in

Seite 66 - Table 3-1

6–6 Maintenance and Service GuideSpecificationsTable 6-414.1-inch XGA, TFT DisplayDimensionsHeightWidthDiagonal28.50 mm21.49 mm35.81 mm11.22 in8.46 in

Seite 67

SpecificationsMaintenance and Service Guide 6–7Table 6-5Hard Drives40 GB 30 GB 20 GBUser capacity per drive140.0 GB 30.0 GB 20.0 GBDrive height 9.5 mm

Seite 68 - (Continued)

Product DescriptionMaintenance and Service Guide 1–11The following Presario 1500 notebook models use config. code KQFZ and feature: TouchPad 8-cell, 4

Seite 69

6–8 Maintenance and Service GuideSpecifications40 GB 30 GB 20 GBPhysical configurationCylinders3HeadsSectors per track3Bytes per sector22,7844293 to 5

Seite 70

SpecificationsMaintenance and Service Guide 6–9Table 6-6Diskette DriveDiskette size 3.5 inchActivity indicator On systemHeight 12.7 mm (0.5 in)Bytes p

Seite 71

6–10 Maintenance and Service GuideSpecificationsTable 6-7DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA r

Seite 72

SpecificationsMaintenance and Service Guide 6–11Table 6-8DVD-RW DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re

Seite 73

6–12 Maintenance and Service GuideSpecificationsTable 6-9CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I r

Seite 74

SpecificationsMaintenance and Service Guide 6–13Table 6-10CD-RW DriveCenter hole diameter 1.5 cm .59 inDisk diameter 12 cm, 8 cmDisk thickness 1.2 mm

Seite 75

6–14 Maintenance and Service GuideSpecificationsTable 6-11External AC AdapterWeight .85 lb .39 kgPower supplyOperating wattsOperating voltageOperating

Seite 76

SpecificationsMaintenance and Service Guide 6–15Table 6-13System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau

Seite 77

6–16 Maintenance and Service GuideSpecificationsTable 6-14System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C

Seite 78

SpecificationsMaintenance and Service Guide 6–17Table 6-15System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA

Seite 79 - Kit Components

1–12 Maintenance and Service GuideProduct DescriptionP1510 P 200 P5 40 W C 51 EFrench Canada 470036-593 Canada 470037-841P1501 P 200 X5 30 W C 25 EKor

Seite 80 - Spare Part Number 285541-001

6–18 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 81 - 3.4 Miscellaneous Cable Kit

SpecificationsMaintenance and Service Guide 6–19I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 82 - Spare Part Number 285540-001

6–20 Maintenance and Service GuideSpecificationsTable 6-16System Memory MapSize Memory Address System Function640 KB 00000000 - 0009FFFF Base memory12

Seite 83 - 3.5 Mass Storage Devices

Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Re

Seite 84 - Mass Storage Devices

A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-2RJ-11 ModemPin Signal Pin Signal1Unused 4Unused2 Tip 5 Unused3Ring 6UnusedTable A-3

Seite 85 - 3.6 Miscellaneous

Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-4S-VideoPin Signal Pin Signal1 Ground (Y) 3 Y-Luminance (Intensity)2 Ground (C) 4 C-

Seite 86 - Preliminaries

A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-6ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data bi

Seite 87 - 4.2 Service Considerations

Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-7External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 88 - Removable Drives

A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-8Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 Ground21Table A-9Microph

Seite 89 - Precautions

Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the notebook permits it to oper

Seite 90 - 4.6 Workstation Precautions

Product DescriptionMaintenance and Service Guide 1–13P1500 P 200 X4 20 W C 25 EAustralia 470036-818P1503 P 200 X4 20 D C 25 EAsia PacificKorea470036-8

Seite 91

B–2 Maintenance and Service GuidePower Cord Set RequirementsCountry-Specific Requirements3-Conductor Power Cord Set RequirementsCountry Accredited Age

Seite 92

Power Cord Set RequirementsMaintenance and Service Guide B–3United Kingdom BSI 1United States UL 2Notes1. The flexible cord must be <HAR> Type H

Seite 93 - Procedures

Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the computer. All

Seite 94 - 5.1 Serial Number

C–2 Maintenance and Service GuideFigure C-1. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 ScrewColor Qty Length ThreadHead WidthSilver

Seite 95 - Disassembly Sequence Chart

Maintenance and Service Guide C–3Figure C-2. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 96 - Disassembly

C–4 Maintenance and Service GuideFigure C-3. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 97 - Battery Packs

Maintenance and Service Guide C–5Figure C-4. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 98

C–6 Maintenance and Service GuideFigure C-5. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 99 - Optical Drives

Maintenance and Service Guide C–7Figure C-6. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 100

C–8 Maintenance and Service GuideFigure C-7. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 101 - Spare Part Number Information

1–14 Maintenance and Service GuideProduct Description1.2 FeaturesThe notebook has the following features: The following processors are available, vary

Seite 102 - until it rests at an

Maintenance and Service Guide C–9Figure C-8. TM2.5 × 5.0 Screw LocationsTable C-1Torx T8 Metric 2.5 × 5.0 Screw (Continued)Color Qty Length ThreadHead

Seite 103

C–10 Maintenance and Service GuideFigure C-9. TM2.5 × 8.0 Screw LocationsTable C-2Torx T8 Metric 2.5 × 8.0 ScrewColor Qty Length ThreadHead WidthSilve

Seite 104 - 5.5 Memory Expansion Board

Maintenance and Service Guide C–11Figure C-10. TM2.5 × 8.0 Screw LocationsTable C-2Torx T8 Metric 2.5 × 8.0 Screw (Continued)Color Qty Length ThreadHe

Seite 105 - Compartment Cover

C–12 Maintenance and Service GuideFigure C-11. PM3.0 × 3.0 Screw LocationsTable C-3Phillips Metric 3.0 × 3.0 ScrewColor Qty Length ThreadHead WidthSil

Seite 106 - Mini PCI Communication Boards

Maintenance and Service Guide C–13Figure C-12. PM2.5 × 4.0 Screw LocationsTable C-4Phillips Metric 2.5 × 4.0 ScrewColor Qty Length ThreadHead WidthSil

Seite 107 - Slot Cover

C–14 Maintenance and Service GuideFigure C-13. TM2.5 × 14.0 Shoulder Screw LocationsTable C-5Torx T8 Metric 2.5 × 14.0 Shoulder ScrewColor Qty Length

Seite 108

Maintenance and Service Guide C–15Figure C-14. TM2.5 × 9.0 Screw LocationsTable C-6Torx T8 Metric 2.5 × 9.0 ScrewColor Qty Length ThreadHead WidthSilv

Seite 109 - 5.7 Disk Cell RTC Battery

C–16 Maintenance and Service GuideFigure C-15. PM2.0 × 4.5 Screw LocationsTable C-7Phillips Metric 2.0 × 4.5 ScrewColor Qty Length ThreadHead WidthSil

Seite 110 - 5.8 Connector Cover

Maintenance and Service Guide Index–1Index1394 jack 1–19AAC adapterspare part numbers 3–22specifications 6–14Advanced Port Replicator, spare part numb

Seite 111 - 5.9 LED Cover

Index–2 Maintenance and Service GuideIndexcomponentsbottom 1–26front 1–18keyboard 1–22left side 1–20real panel 1–20right side 1–18top 1–24Computer Set

Seite 112

© 2002 Compaq Information Technologies Group, L.P.Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group,

Seite 113 - 5.10 Keyboard

Product DescriptionMaintenance and Service Guide 1–15 Support for one Type I or II PC Card slot with support for both 32-bit CardBus and 16-bit PC Car

Seite 114

IndexMaintenance and Service Guide Index–3docking connector 1–26docking station, troubleshooting 2–18drive indicator light 1–25drives, preventing dama

Seite 115

Index–4 Maintenance and Service GuideIndexKkeyboardillustrated 3–2removal 5–21spare part numbers 3–7, 5–21troubleshooting 2–28keyboard components 1–22

Seite 116 - 5.11 Heat Spreader

IndexMaintenance and Service Guide Index–5modem cableillustrated 3–18removal 5–59modem connectorlocation 1–21pin assignments A–2monitor connectorlocat

Seite 117

Index–6 Maintenance and Service GuideIndexprocessorremoval 5–27spare part numbers 3–13, 5–27Rreal time clock (RTC) batteryremoval 5–17spare part numbe

Seite 118

IndexMaintenance and Service Guide Index–7system board-to-TouchButton board cabledisconnecting from the system board 5–52disconnecting from the TouchB

Seite 119 - 5.12 Processor

1–16 Maintenance and Service GuideProduct Description1.3 Clearing a PasswordIf the notebook you are servicing has an unknown password, follow these st

Seite 120

Product DescriptionMaintenance and Service Guide 1–171.4 Power ManagementThe computer comes with power management features that extend battery operati

Seite 121 - 5.13 Display

1–18 Maintenance and Service GuideProduct Description1.5 Computer External ComponentsThe external components on the front and right side of the comput

Seite 122

Product DescriptionMaintenance and Service Guide 1–193 Display release latch Opens the computer.4 Battery light On: A battery pack is charging.Blinkin

Seite 123 - that secure the

1–20 Maintenance and Service GuideProduct DescriptionThe computer rear panel and left side components are shown in Figure 1-3 and described in Table 1

Seite 124

Product DescriptionMaintenance and Service Guide 1–214 Vents Allow airflow to cool internal components.ÄCAUTION: To prevent damage, the computer shuts

Seite 125

1–22 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown in Figure 1-4 and described in Table 1-6.Figure 1-4. K

Seite 126 - 5.14 Palm Rest

Product DescriptionMaintenance and Service Guide 1–233 Embedded numeric keypadConverts keys to numeric keypad.4 Cursor control keys Move the cursor ar

Seite 127

1–24 Maintenance and Service GuideProduct DescriptionThe computer top components are shown in Figure 1-5 and described in Table 1-7.Figure 1-5. Top Co

Seite 128

Maintenance and Service Guide iiiContents1 Product Description1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21

Seite 129

Product DescriptionMaintenance and Service Guide 1–254 Power button Turns on the computer. Use the operating system Shut Down command to turn off the

Seite 130 - 5.15 Diskette Drive

1–26 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown in Figure 1-6 and described in Ta

Seite 131

Product DescriptionMaintenance and Service Guide 1–273 Mini PCI communications compartmentContains the mini PCI modem card.4 Hard drive bay Supports t

Seite 132 - 5.16 TouchPad Components

1–28 Maintenance and Service GuideProduct Description1.6 Design OverviewThis section presents a design overview of key parts and features of the compu

Seite 133 - Board Cable

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo

Seite 134 - TouchPad Models

2–2 Maintenance and Service GuideTroubleshooting Compaq Diagnostics—A system information and diagnostic utility that is used within your Windows opera

Seite 135 - Board Cables

TroubleshootingMaintenance and Service Guide 2–3Selecting from the File MenuTable 2-1File MenuSelect To Do ThisSystem Information View identification

Seite 136 - Stick Models

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Seite 137 - 5.17 Display Release Assembly

TroubleshootingMaintenance and Service Guide 2–5Selecting from the Advanced MenuTable 2-3Advanced MenuSelect To Do ThisLanguage (or press F2) Change t

Seite 138 - 5.18 Charger Board

2–6 Maintenance and Service GuideTroubleshootingDevice Options (continued) Change the parallel port mode from Enhanced Parallel Port (EPP, the default

Seite 139 - 5.19 Speaker Assembly

iv Maintenance and Service Guide3 Illustrated Parts Catalog3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3–13.2 Computer S

Seite 140

TroubleshootingMaintenance and Service Guide 2–72.2 Using Compaq DiagnosticsWhen you access Compaq Diagnostics, a scan of all system components is dis

Seite 141 - 5.20 Top Cover

2–8 Maintenance and Service GuideTroubleshootingObtaining, Saving, or Printing DiagnosticTest Information1. Access Compaq Diagnostics by selecting Sta

Seite 142

TroubleshootingMaintenance and Service Guide 2–95. Select a test mode:❏Interactive Mode—Provides maximum control over the testing process. You determi

Seite 143

2–10 Maintenance and Service GuideTroubleshooting2.3 Troubleshooting FlowchartsTable 2-4Troubleshooting Flowcharts OverviewFlowchart Description2.1 In

Seite 144

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.1 - Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepowe

Seite 145 - 5.21 Fan

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.2 - No Power, Part 11. Reseat the power cables in the docking station and at the AC outle

Seite 146 - Figure 5-42. Removing the Fan

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.3 - No Power, Part 2Continued from Flowchart 2.2,No Power, Part 1.Visually check fordebri

Seite 147 - 5.22 System Board

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.4 - No Power, Part 3Continued from Flowchart 2.3,No Power, Part 2.Reseat AC adapterin com

Seite 148

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.5 - No Power, Part 4YNContinued from Flowchart 2.4,No Power, Part 3.Reseat loosecomponent

Seite 149

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.6 - No Video, Part 1ANStand-aloneor dockingstation?No video.Replace the following one at

Seite 150

Maintenance and Service Guide v5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5–405.17 Display Release Assembly. . . . . . . . .

Seite 151 - 5.23 Modem Cable

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.7 - No Video, Part 2YNContinued fromFlowchart 2.6,No Video, Part 1.DoneVideo OK?Adjust ex

Seite 152

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.8 - Nonfunctioning Docking Station(if applicable)YNReseat power cord in dockingstation an

Seite 153 - Specifications

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.9 - No Operating System (OS) LoadingNo OS loadingfrom hard drive,go to Flowchart 2.10, No

Seite 154

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.10 - No OS Loading from Hard Drive, Part 1Go toFlowchart 2.17,NonfunctioningDevice.YDoneN

Seite 155

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.11 - No OS Loading from Hard Drive, Part 2Continued fromFlowchart 2.10,No OS Loading from

Seite 156 - 15.0-inch SXGA+, TFT Display

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.12 - No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued from Flowch

Seite 157 - 15.0-inch XGA, TFT Display

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.13 - No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdisket

Seite 158 - 14.1-inch XGA, TFT Display

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.14 - No OS Loading from CD- orDVD-ROM DriveClear CMOS. Refer to Section 1.3, “Clearing a

Seite 159 - Table 6-5

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.15 - No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?A

Seite 160

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.16 - No Audio, Part 2YNContinued from Flowchart 2.15,No Audio, Part 1.Reloadaudio drivers

Seite 161 - Diskette Drive

Maintenance and Service Guide 1–11Product DescriptionThe Compaq Evo Notebook N1000 and Presario 1500 Series of Personal Computers offer advanced modul

Seite 162 - DVD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–27Flowchart 2.17 - Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning dev

Seite 163 - DVD-RW Drive

2–28 Maintenance and Service GuideTroubleshootingFlowchart 2.18 - Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Repla

Seite 164 - CD-ROM Drive

TroubleshootingMaintenance and Service Guide 2–29Flowchart 2.19 - Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldev

Seite 165 - CD-RW Drive

2–30 Maintenance and Service GuideTroubleshootingFlowchart 2.20 - No Network or Modem ConnectionYDisconnect all power fromthe notebookand open.No netw

Seite 166 - 8-cell, Li ion Battery Pack

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 167 - System DMA

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3-2. Computer System Major Components279372-001.b

Seite 168 - System Interrupts

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer System Major ComponentsItem DescriptionSpare Part Number1 Dis

Seite 169 - System I/O Addresses

3–4 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 4 Friday, July 19, 2002

Seite 170

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Seite 171

3–6 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 6 Friday, July 19, 2002

Seite 172 - System Memory Map

1–2 Maintenance and Service GuideProduct Description1.1 ModelsComputer models are shown in Tables 1-1 through 1-3.Table 1-1Compaq Evo Notebook N1000 a

Seite 173 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Seite 174 - Universal Serial Bus

3–8 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 8 Friday, July 19, 2002

Seite 175 - External Keyboard/Mouse

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part

Seite 176 - Parallel

3–10 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 10 Friday, July 19, 2002

Seite 177 - External Monitor

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

Seite 178 - Microphone

3–12 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 12 Friday, July 19, 2002

Seite 179 - Power Cord Set Requirements

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

Seite 180 - Country-Specific Requirements

3–14 Maintenance and Service GuideIllustrated Parts CatalogFigure 3-2. Computer System Major Components279372-001.book Page 14 Friday, July 19, 2002

Seite 181

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Par

Seite 182 - Screw Listing

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Miscellaneous Plastics/Hardware KitFigure 3-3. Miscellaneous Plastics/Hardware Kit Comp

Seite 183 - Table C-1

Product DescriptionMaintenance and Service Guide 1–3Table 1-2Compaq Evo Notebook N1000 ModelsThe following Evo Notebook N1000 models use config. code

Seite 184

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Miscellaneous Plastics/Hardware Kit ComponentsSpare Part Number 285541-001Item Des

Seite 185

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Miscellaneous Cable KitFigure 3-4. Miscellaneous Cable Kit Components279372-001.book P

Seite 186

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-3Miscellaneous Cable Kit ComponentsSpare Part Number 285540-001Item Description1 Di

Seite 187

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 Mass Storage DevicesFigure 3-5. Mass Storage Devices279372-001.book Page 20 Friday, J

Seite 188

Illustrated Parts CatalogMaintenance and Service Guide 3–21lTable 3-4Mass Storage DevicesItem DescriptionSpare Part Number1 Hard drives60 GB40 GB30 GB

Seite 189

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.6 MiscellaneousTable 3-5Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part

Seite 190

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 191 - Table C-2

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Seite 192

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Seite 193 - Table C-3

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Seite 194 - Table C-4

1–4 Maintenance and Service GuideProduct DescriptionThe following Evo Notebook N1000 models use config. code KT2Z and feature: TouchPad pointing devic

Seite 195 - Table C-5

Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Store reusable electrostatic-sensitive parts from assemblies in protective pack

Seite 196 - Table C-6

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Seite 197 - Table C-7

Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Nonconductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic volt

Seite 198

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are 57 screws, in se

Seite 199

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to Compaq when requesting inform

Seite 200

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the following chart to determine the section numb

Seite 201

5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyPerform the following steps before disass

Seite 202

Removal and Replacement ProceduresMaintenance and Service Guide 5–53. Remove the battery pack by following these steps:a. Turn the computer bottom sid

Seite 203

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. To remove the battery bezel, slide the bezel straight down (Figure 5-3).Figure 5

Seite 204

Removal and Replacement ProceduresMaintenance and Service Guide 5–75. Remove the optical drive by following these steps:a. Turn the computer bottom si

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