HP ProLiant DL580 G7 Server User Guide Part Number 595656-002 September 2010 ( Edition) Second
Component identification 10 Rear panel components Item Description Item Description 1 Power supply bay 4 (optional) 15 Expansion slo
Battery replacement 100 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the ba
Regulatory compliance notices 101 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory complianc
Regulatory compliance notices 102 to radio communications. However, there is no guarantee that interference will not occur in a particular installat
Regulatory compliance notices 103 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Can
Regulatory compliance notices 104 Disposal of waste equipment by users in private households in the European Union This symbol on the product or
Regulatory compliance notices 105 Korean notice Class A equipment Class B equipment Chinese notice Class A equipment Laser compliance This prod
Regulatory compliance notices 106 WARNING: Power products contain sealed lead-acid battery modules. A risk of fire and burns exists if the battery
Regulatory compliance notices 107 Wireless devices You can install one or more integrated wireless devices. In some environments, the use of wireles
Regulatory compliance notices 108 Taiwan notices
Electrostatic discharge 109 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions y
Component identification 11 Rear panel LEDs and buttons Item Description LED color Status 1 iLO 3 NIC Activity LED Green On or flashing—N
Specifications 110 Specifications Environmental specifications Specification Value Temperature range* Operating 10°C to 35°C (50°F to 95°F)
Specifications 111 Specification Value Power supply output 910 W (low line) 1300 W (high line) HP ProLiant 1200 W power supply specifications S
Technical support 112 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical s
Technical support 113 • Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, howe
Technical support 114 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'information
Technical support 115 HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das
Technical support 116 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de comp
Technical support 117 Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente
Technical support 118
Technical support 119
Component identification 12 Power supply LED Power LED Status Off No AC power to power supply units. Check the AC power cord. Off AC
Acronyms and abbreviations 120 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection ASR A
Acronyms and abbreviations 121 NIC network interface controller NVRAM non-volatile memory ORCA Option ROM Configuration for Arrays PCIe periphera
Acronyms and abbreviations 122 SDDC Single Device Data Correction SFF small form-factor SIM Systems Insight Manager SMI Scalable memory interface
Index 123 A AC power supply 111 access panel 26 ACU (Array Configuration Utility) 76 additional information 84 airflow requirements 31 Arr
Index 124 external health LED 8 F fans 23 FBWC module 22, 66 FCC rating label 101 features 7 Federal Communications Commission (FCC) notic
Index 125 optimum environment 31 Option ROM Configuration for Arrays (ORCA) 77 options installation 33, 35 ORCA (Option ROM Configuration for
Index 126 status lights, battery pack 20 support 81, 112 support packs 73 supported operating systems 82 switch, system maintenance 13 sym
Component identification 13 System board components Item Description 1 Optional I/O expansion board connectors: • PCI-X/PCI Express I/O e
Component identification 14 System maintenance switch The system maintenance switch (SW1) is an eight-position switch that is used for system conf
Component identification 15 SPI board components Item Description 1 Mini SAS connectors (2) 2 SAS cache connector 3 TPM connector 4 Fan da
Component identification 16 I/O expansion board components • PCI-X/PCI Express I/O expansion board Item Description 1 Slot 6 PCIe2 x16 (16,
Component identification 17 *Slots 1 and 4 are physically x8 slots but operate electrically as x4 slots. **Slots 2, 3, 5 and 6 are physically x16 sl
Component identification 18 DIMM slot locations Each memory cartridge contains 8 DIMM slots. The lockstep banks are identified by the letters A thro
Component identification 19 Hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) Hard drive LED combinatio
© Copyright 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warrantie
Component identification 20 Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Off The drive is active, and
Component identification 21 LED3 pattern LED4 pattern Interpretation — One blink every two seconds The system is powered down, and the cache
Component identification 22 FBWC module LEDs The FBWC module has two single-color LEDs (green and amber). The LEDs are duplicated on the reverse sid
Component identification 23 Fan locations Power supply backplane components
Component identification 24 Item Description 1 Graphics card power connector 2 Graphics card power connector 3 Graphics card power connector
Operations 25 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduc
Operations 26 2. Extend the server on the rack rails until the server rail-release latches engage. 3. After performing the installation or maint
Operations 27 2. Extend the server from the rack (on page 25). 3. Open the locking latch, slide the access panel to the rear of the chassis, and re
Operations 28 4. Firmly holding the processor memory drawer, press the release buttons and then remove the drawer from the server. Access the Syst
Operations 29 3. Remove the access panel (on page 26). 4. Disconnect all cables from the SPI board. IMPORTANT: If replacing the SPI board or cl
Contents Component identification ... 7
Setup 30 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and
Setup 31 Optimum environment When installing the server, select a location that meets the environmental standards described in this section. Space
Setup 32 The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the
Setup 33 Rack warnings WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extend
Setup 34 Powering up and configuring the server To power up the server, press the Power On/Standby button. While the server boots, RBSU and the ORCA
Hardware options installation 35 Hardware options installation Introduction If more than one option is being installed, read the installation instru
Hardware options installation 36 IMPORTANT: When either optional I/O expansion board is installed in a two-processor configuration, the second pro
Hardware options installation 37 5. Open the heatsink retaining bracket. 6. Open the processor retaining latch and the processor socket retaining
Hardware options installation 38 8. If the processor has separated from the installation tool, carefully re-insert the processor in the tool. 9. A
Hardware options installation 39 10. Press down firmly until the processor installation tool clicks and separates from the processor, and then remov
Introduction ...
Hardware options installation 40 12. Remove the heatsink protective cover. 13. Install the heatsink. 14. Close and lock the heatsink retaining br
Hardware options installation 41 Memory options This server contains eight memory cartridge connectors in the processor memory drawer. Each memory c
Hardware options installation 42 Although only one data rank is accessed at any given time for each DIMM, optimized command and address pipelining v
Hardware options installation 43 • DIMMs must be installed in pairs with identical characteristics. When possible, for configuration simplicity, HP
Hardware options installation 44 o If the configuration is two quad-rank 8-GB DIMMs and six dual-rank 8-GB DIMMs in a single cartridge configuration
Hardware options installation 45 Memory subsystem architecture The Intel® Xeon™ 7500 processor memory architecture is designed to take advantage of
Hardware options installation 46 • In automatic mode, the BIOS enables Hemisphere mode if the system memory configuration is compatible with Hemisp
Hardware options installation 47 To achieve the best performance for a given memory processor configuration, observe the following guidelines: • Th
Hardware options installation 48 AMP modes are configured in RBSU. If the requested AMP mode is not supported by the installed DIMM configuration, t
Hardware options installation 49 However, the server cannot support DIMM sparing in this example if the 2-GB DIMMs are populated in the 1A/8A pair l
Integrated Management Log ... 80 Remote s
Hardware options installation 50 3. Remove the processor memory drawer cover. 4. Remove the memory cartridge. 5. Open the memory cartridge cover
Hardware options installation 51 7. Install the DIMM. See "Memory options (on page 41)." 8. Close the memory cartridge cover. 9. Instal
Hardware options installation 52 Drives should be the same capacity to provide the greatest storage space efficiency when drives are grouped togethe
Hardware options installation 53 Redundant hot-plug power supply option The server supports up to four hot-plug power supplies. Install all power su
Hardware options installation 54 3. Connect the power cord to the power supply. 4. Connect the power cord to the power source. 5. Be sure that th
Hardware options installation 55 The cable and the cable arrangement may appear differently from shown. 6. Install the access panel. 7. Slide the
Hardware options installation 56 4. Open the expansion board retainer, and then remove the expansion slot cover. 5. Install the expansion board.
Hardware options installation 57 CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all expansion slots hav
Hardware options installation 58 6. Install the shipping screw. 7. Close the expansion slot retainer. 8. Install the access panel. 9. Slide the
Hardware options installation 59 4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer fro
Brazilian notices ... 107 C
Hardware options installation 60 6. Install the PCI Express I/O expansion board. 7. Install any expansion boards ("Installing a non-hot-plug
Hardware options installation 61 4. Release the latches on the release lever. 5. Lower the handle, and then extend the processor memory drawer fro
Hardware options installation 62 6. Install the PCI-X/PCI Express I/O expansion board. 7. Install any expansion boards ("Installing a non-hot
Hardware options installation 63 6. Install the mini-DIMM on the SPI board. 7. Install the SPI board. 8. Using a T-15 Torx screwdriver, remove th
Hardware options installation 64 10. Secure the 10G NIC connectors to the chassis with the retaining screw. 11. Install the RJ-45 plugs on the bot
Hardware options installation 65 The BBWC consists of two parts: a battery pack and a storage cache module. Along with the cache module, the battery
Hardware options installation 66 6. Attach the cable to the cache module. 7. Install the battery. 8. Connect the cable to the battery. The SPI bo
Hardware options installation 67 To install the component: 1. Back up all data. 2. Close all applications. 3. Power down the server (on page 25).
Hardware options installation 68 The SPI board is not shown for clarity. 10. Install the SPI board. 11. Install the access panel. 12. Slide the
Hardware options installation 69 • When returning a system board for service replacement, do not remove the TPM from the system board. When request
Component identification 7 Component identification Front panel components Item Description 1 Serial and PID tag 2 Optical drive 3 Systems
Hardware options installation 70 6. Install the TPM board. Press down on the connector to seat the board ("System board components" on pag
Hardware options installation 71 7. Reboot the server. 8. Enable the TPM in the OS. For OS-specific instructions, see the OS documentation. CAUT
Cabling 72 Cabling DVD-ROM drive cabling
Server software and configuration utilities 73 Server software and configuration utilities Configuration tools SmartStart software SmartStart is a c
Server software and configuration utilities 74 • Enabling and disabling system features • Displaying system information • Selecting the primary b
Server software and configuration utilities 75 To change any ORCA default settings and override the auto-configuration process, press the F8 key whe
Server software and configuration utilities 76 Configuring online spare memory To configure online spare memory: 1. Install the required DIMMs. 2.
Server software and configuration utilities 77 • Mozilla Firefox 2.0 or later For Linux servers, see the README.TXT file for additional browser and
Server software and configuration utilities 78 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a
Server software and configuration utilities 79 • Remotely mount high-performance Virtual Media devices to the server. • Securely and remotely cont
Component identification 8 Front panel LEDs and buttons Item Description Status 1 UID button and LED Blue—Activated Blue (flashing)—Server b
Server software and configuration utilities 80 • RBSU • Diagnostics • DOS • Operating environments which do not provide native USB support D
Server software and configuration utilities 81 o For NetWare: IML Viewer o For Windows®: IML Viewer o For Linux: IML Viewer Application • From wi
Server software and configuration utilities 82 website (http://www.hp.com/support). For more information, see the documentation provided with the Sm
Server software and configuration utilities 83 • Offline, automatic mode for HP ProLiant BL, DL, ML, and 100 Series servers • Firmware deployment
Troubleshooting 84 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common
Troubleshooting 85 Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous condition
Troubleshooting 86 WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. T
Troubleshooting 87 Prepare the server for diagnosis 1. Be sure the server is in the proper operating environment with adequate power, air condition
Troubleshooting 88 Service notifications To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select
Troubleshooting 89 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure o
Component identification 9 Systems Insight Display The Systems Insight Display LEDs represent the server and component layout. LED Description
Troubleshooting 90 Item Refer to 5 "General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on th
Troubleshooting 91 Server power-on problems flowchart Symptoms: • The server does not power on. • The system power LED is off or amber.
Troubleshooting 92 • The external health LED is red or amber. • The internal health LED is red or amber. NOTE: For the location of server LEDs
Troubleshooting 93
Troubleshooting 94 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system att
Troubleshooting 95 Item Refer to OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system
Troubleshooting 96 • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect bo
Troubleshooting 97 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents • Ser
Troubleshooting 98 NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation. Possible causes:
Troubleshooting 99 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in th
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