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6-24 User’s Guide
Table 6-4 RCM Troubleshooting (continued)
Symptom Possible Cause Suggested Solution
RCM does not answer
when the modem is
called.
Modem cables may be
incorrectly installed.
RCM remote access is
disabled.
RCM does not have a valid
modem password set.
Switch setting incorrect.
The local terminal is currently
attached to the RCM.
On power-up, the RCM defers
initializing the modem for 30
seconds to allow the modem to
complete its internal
diagnostics and initialization.
Modem may have had power
cycled since last being
initialized or modem is not set
up correctly.
Check modem phone
lines and connections.
Enable remote access.
Set password and enable
remote access.
Set switch 1 to ON;
switch 2 to OFF.
Enter quit on the local
terminal.
Wait 30 seconds after
powering up the system
and RCM before
attempting to dial in.
Enter enable command
from RCM.
After the system and
RCM are powered up,
the COM port seems
to hang briefly.
This delay is normal behavior. Wait a few seconds for
the COM port to start
working.
Continued on next page
- AlphaServer 1200 1
- Contents 3
- Chapter 4 SRM Console 4
- Chapter 5 AlphaBIOS Console 4
- Chapter 8 Troubleshooting 5
- Examples 6
- Intended Audience 11
- Document Structure 11
- Documentation Titles 12
- Chapter 1 13
- Overview 13
- 1.1 System Architecture 14
- 1.2 System Features 16
- System Management 17
- System Security 17
- 1-6 User’s Guide 18
- 1-8 User’s Guide 20
- 1.5 Console Terminal 22
- 1.6 Options 24
- Chapter 2 27
- Installing the System 27
- 2.4 Power Requirements 29
- 2.5 Acoustical Data 30
- 2.6 System Accessories 31
- 2.7 Connecting the System 32
- ThinWire 33
- 2.9 Locking the System 34
- Chapter 3 35
- Operation 35
- 3.1 Powering Up the System 36
- 3.2 Power-Up Display 38
- 3.3 Booting DIGITAL UNIX 42
- (Continued) 43
- 3.4 Installing DIGITAL UNIX 48
- 3.5 Booting OpenVMS 50
- 3.6 Installing OpenVMS 56
- 3.8 Installing Windows NT 60
- 3.9 Updating Firmware 62
- 3-30 User’s Guide 64
- Continued on next page 64
- Diskettes 68
- 3-36 User’s Guide 70
- Internal Floppy Disk 73
- 3-40 User’s Guide 74
- 3.9.5 LFU Commands 78
- 3.10 Hard Disk Partitioning 81
- 3.10.2 System Partitions 82
- PK-0748-96 83
- 3.11 Using the Halt Button 84
- 3.12 Halt Assertion 85
- Chapter 4 87
- SRM Console 87
- 4.1 Invoking the SRM Console 88
- 4.2 Command Summary 89
- 4-8 User’s Guide 94
- Table 4-5 PCI Slot Numbers 97
- Example 4-12 Boot Command 104
- 4.6 Configuring the System 106
- 4.7 Testing the System 109
- 4.8 Making the System Secure 112
- Example 4-18 Login Command 114
- 4.10 Updating Firmware 119
- Example 4-22 Crash Command 121
- 4.14 Reading a File 128
- 4.15 Initializing the System 129
- 4.16 Finding Help 131
- Chapter 5 147
- AlphaBIOS Console 147
- AlphaServer 148
- PK-0726-96 149
- PK-0724-96 150
- AlphaBIOS Console 5-5 151
- 5-6 User’s Guide 152
- 5-8 User’s Guide 154
- 5-10 User’s Guide 156
- 5.3.3 PCI Configuration 158
- PK-0741A-96 160
- 5.3.4 EISA Configuration 161
- 5.3.5 SCSI Configuration 162
- 1 2 3 4 5 164
- 5.3.7 Memory Configuration 165
- 5.3.8 Integrated Peripherals 166
- 5.4 Updating Firmware 168
- 5.5 Setting Up the Hard Disk 170
- PK-0733-96 172
- PK-0734A-96 173
- 5-28 User’s Guide 174
- PK-0736-96 175
- 5.6 Performing Setup Tasks 176
- 5-32 User’s Guide 178
- To Enter Advanced CMOS Setup 178
- 5.7 Installing Windows NT 180
- 5-36 User’s Guide 182
- PK-0720D-97 184
- PK-0737C-97 186
- PK-0750B-96 190
- PK-0747A-96 192
- PK-0729-96 193
- Chapter 6 195
- Managing the System Remotely 195
- 6.1 RCM Overview 196
- 6.2 First-Time Setup 197
- 6.2.1 Configuring the Modem 198
- 6.2.3 Using RCM Locally 200
- 6.3 RCM Commands 201
- 6.4 Dial-Out Alerts 210
- PKW0504C-97 213
- PKW0950-97 214
- 6.6 Troubleshooting Guide 217
- 6.7 Modem Dialog Details 220
- Chapter 7 223
- Installing Components 223
- Replacement 226
- Top Cover 226
- Release Latch 226
- IP00205-97 226
- 7-6 User’s Guide 228
- 7.3 Installing a CPU Module 230
- PK-0903C-97 230
- PK-0903D-97 232
- PKW0505A-97 233
- 7-12 User’s Guide 234
- PK-0903E-97 235
- Option Card 236
- Slot Cover Screw 236
- Installing Components 7-15 237
- Installing Components 7-17 239
- Chapter 8 241
- Troubleshooting 241
- 8.1 System Does Not Power Up 242
- System Board 243
- IOD0 Pass 243
- IOD1 Pass 243
- 8-4 User’s Guide 244
- CPU module 245
- Memory module 245
- System board 245
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