Compaq 8180 - Elite Convertible Microtower PC Spezifikationen

Maintenance and Service GuideHP Compaq 8100 and 8180 Elite Business PC

Appendix E Troubleshooting Without Diagnostics ... 169Safety and Com

7 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

3. Exit the operating system.4. Remove any compact disc or media card from the computer.5. Turn off the computer and any peripheral devices that are c

Unlocking the Smart Cover LockNOTE: The Smart Cover Lock is an optional feature included on some models only.The Smart Cover Lock is a software-contro

6. Use the Smart Cover FailSafe Key to remove the tamper-proof screw that secures the SmartCover Lock to the chassis.Figure 7-2 Removing the Smart Co

External Security DevicesNOTE: For information on data security features, refer to the Desktop Management Guide and theHP ProtectTools Security Manage

PadlockFigure 7-4 Installing a PadlockHP Business PC Security Lock1. Fasten the security cable by looping it around a stationary object.Figure 7-5 S

2. Thread the keyboard and mouse cables through the lock.Figure 7-6 Threading the Keyboard and Mouse Cables3. Screw the lock to the chassis using the

4. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage thelock. Use the key provided to disengage the loc

7. Remove one of the five silver 6-32 standard screws located on the front of the chassis behindthe bezel.Figure 7-9 Retrieving the Front Bezel Secur

Computer Access Panel1. Prepare the computer for disassembly (Preparation for Disassembly on page 90).2. If the computer is on a stand, remove the com

1 Product FeaturesConvertible Minitower ChassisFront Panel ComponentsDrive configuration may vary by model.Front bezel appearance varies by model.Tabl

Front Bezel1. Prepare the computer for disassembly (Preparation for Disassembly on page 90).2. Remove the access panel (Computer Access Panel on page

Bezel BlanksOn some models, there are bezel blanks covering the 3.5-inch and 5.25-inch external drive bays thatneed to be removed before installing a

Installing Additional MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-SDRAM) dual inline memory module

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel. The sockets arelabeled DIMM1, DIMM2, DIMM3, and

should be balanced so that the largest amount of memory is spread between the two channels.If one channel will have more memory than the other, the la

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 7-16 Installing a DIMMNOTE: A memory mod

Expansion CardsThe computer has one PCI expansion slot, two PCI Express x1 expansion slots, and one PCIExpress x16 expansion slot.NOTE: The PCI and PC

4. Release the slot cover retention latch that secures the PCI slot covers by lifting the green tab onthe latch and rotating the latch to the open pos

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,and carefully rock it back and forth until the connectors

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Rear Panel ComponentsTable 1-2 Rear Panel Components1 Power Cord Connector 6 Line-Out Connector for powered audiodevices (green)2PS/2 Keyboard Conne

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

13. Reconnect the power cord and turn on the computer.14. Lock any security devices that were disengaged when the access panel was removed.15. Reconfi

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.System Board Connector Connector Color Descri

Table 7-3 Drive Positions1 3.5-inch internal hard drive bay2 3.5-inch external drive bay for optional drives (media card reader shown)3 5.25-inch ext

1 Black M3 Metric Screws All Drives (except hard drives)2 Silver 6-32 Standard Screws Secondary Hard DriveThere are at total of five extra silver 6-32

Table 7-4 System Board Drive ConnectionsNo. System Board Connector System Board Label Color1 SATA0 SATA0 dark blue2 SATA1 SATA1 white3 SATA2 SATA2 li

5. If removing an optical drive, disconnect the power cable (1) and data cable (2) from the rear ofthe optical drive.Figure 7-28 Disconnecting the Po

7. Press down on the green drive retainer button located on the left side of the drive to disengagethe drive from the drive cage (1). While pressing t

6. Position the guide screws on the drive into the J-slots in the drive bay. Then slide the drivetoward the front of the computer until it locks into

10. Connect the power cable (1) and data cable (2) to the rear of the optical drive.Figure 7-34 Connecting the Power and Data Cables11. Rotate the dr

Small Form FactorFront Panel ComponentsDrive configuration may vary by model.Figure 1-1 Front Panel ComponentsTable 1-3 Front Panel Components15.25-

The 3.5-inch drive is located underneath the 5.25-inch drive. You must remove the external 5.25-inchdrive before removing the external 3.5-inch drive.

NOTE: To replace the 3.5-inch drive, reverse the removal procedure.When replacing a 3.5-inch drive, transfer the four guide screws from the old drive

5. Replace the 5.25-inch drive.6. Replace the front bezel and access panel.7. If the computer was on a stand, replace the stand.8. Reconnect the power

Removing and Replacing the Primary 3.5-inch Internal SATA Hard DriveNOTE: The system does not support Parallel ATA (PATA) hard drives.Before you remov

5. Rotate the power supply to its upright position. The hard drive is located beneath the powersupply.Figure 7-40 Raising the Power Supply6. Disconne

7. Press down on the green release latch next to the hard drive (1). While holding the latch down,slide the drive forward until it stops, then lift th

9. Align the guide screws with the slots on the chassis drive cage, press the hard drive down intothe bay, then slide it back until it stops and locks

Removing and Replacing a Removable 3.5-inch SATA Hard DriveSome models are equipped with a Removable SATA Hard Drive Enclosure in the 5.25-inch extern

4. Remove the four screws from the bottom of the hard drive carrier.Figure 7-47 Removing the Security Screws5. Slide the hard drive back to disconnec

6. Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATAconnector on the carrier's circuit board. B

Rear Panel ComponentsFigure 1-2 Rear Panel ComponentsTable 1-4 Rear Panel Components1 RJ-45 Network Connector 6 DisplayPort Monitor Connector2Serial

8. Place the thermal sensor on top of the hard drive in a position that does not cover the label (1)and attach the thermal sensor to the top of the ha

BaffleThe baffle sits between the front fan and the heat sink.1. Prepare the computer for disassembly (Preparation for Disassembly on page 90).2. Remo

Front Fan AssemblyThe front fan assembly is attached to the front of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly

Hood SensorThe hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer for disassembly (Preparation for Disassembly on pa

Front I/O, Power Switch AssemblyThe front I/O and power switch/LEDs are one assembly, attached to the front of the chassis. Push theassembly into the

8. Route the cables through the slots beneath the drive cage (1), pull the assembly (right side first)into the chassis (2), and then remove the assemb

SpeakerThe speaker is attached to the front of the chassis under the rotating drive cage.1. Prepare the computer for disassembly (Preparation for Disa

Heat sinkThe heat sink is secured atop the processor with four captive Torx screws. The heat sink does notinclude a fan.1. Prepare the computer for di

Processor1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove the computer access panel (Computer Access Panel o

To install a new processor:1. Place the processor in its socket and close the retainer. Make sure the tabs on the side of theretainer fit under the sc

2 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Power SupplyWARNING! To reduce potential safety issues, only the power supply provided with the computer, areplacement power supply provided by HP, or

Table 7-5 Power Supply Cable ConnectorsPower Supply Connector Power Cable ConnectorLabelSystem BoardConnectorLabel6-pin, white P1 PWR6-pin, white P2

10. Remove the eight screws that secure the system board to the chassis.Figure 7-62 Removing the system board11. Lift up the front of the system boar

WARNING! This computer contains an internal lithium manganese dioxide battery. There is a risk offire and burns if the battery is not handled properly

5. Plug in the computer and turn on power to the computer.6. Reset the date and time, your passwords, and any special system setups, using ComputerSet

2. Orient the computer so that its right side is facing down and place the computer in the optionalstand.Figure 7-65 Changing from Desktop to Tower O

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Some ofthese connectors may not be

Ethernet RJ-45Connector and Icon Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnusedSerial In

MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightAudio_rightHeadphoneConnector and Icon (1/8”

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

4. Click on the Windows Update link.In Windows Vista and Windows 7, the Windows Update screen appears. Click view availableupdates and make sure all c

4-Pin Power (for CPU)Connector and Icon Pin Signal1234GNDGND+12V CPU-12V CPU6-Pin Power (for CPU) (CMT, SFF)Connector and Icon Pin Signal64123456GNDGN

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

C Backup and RecoveryWindows 7 – Backup and RecoveryTo protect your information, use Windows Backup and Restore to back up individual files and folder

●Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shotof your settings. The screen shot can be a time-saver i

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repairdiscs you previously created (select models only), you mu

To recover the original hard drive image using F11, follow these steps:1. If possible, back up all personal files.2. If possible, check for the presen

Windows Vista – Backup and RecoveryTo protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your

created and the software installed in order to get the most from your PC. The software and image filenames are:●Corel WinDVD SD and BD – installation

●When backing up to discs, use any of the following types of discs (purchased separately): CD-R,CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. Th

CAUTION: Using Startup Repair completely erases hard drive contents and reformats the harddrive. All files you have created and any software installed

To initiate recovery using a Windows Vista operating system DVD, follow these steps:NOTE: This process takes several minutes.1. If possible, back up a

D Computer Diagnostic FeaturesHewlett-Packard Vision DiagnosticsNOTE: HP Vision Diagnostics is included on CD with some computer models only.The Hewle

4. Turn on the computer. The system will boot into HP Vision Diagnostics.NOTE: If the system does not boot to the CD in the optical drive or to the US

There are three types of tests to choose from:●Quick Test—Provides a predetermined script where a sample of each hardware component isexercised. You m

●The test progress for each device being tested●The elapsed test times for each device being testedHistory TabThe History tab contains information on

The Test Components section provides a description of each test, as well as the parameters thatmay be adjusted when running in Custom test mode.The De

Protecting the SoftwareTo protect software from loss or damage, you should keep a backup copy of all system software,applications, and related files s

E Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

3 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

●Refer to the comprehensive online technical support at http://www.hp.com/support.●Refer to Helpful Hints on page 170 in this guide.To assist you in r

●Wake the computer by pressing any key on the keyboard or pressing the power button. If thesystem remains in suspend mode, shut down the computer by p

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Poor performance is experienced.Cause SolutionToo many applications running. 1. Close unnecessary applications to free up memory.2. Add more memory. S

System does not power on and the LEDs on the front of the computer are not flashing.Cause SolutionSystem unable to power on. Press and hold the power

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Table E-2 Solving Power ProblemsPower supply s

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Cannot format diskette.Cause SolutionInvalid media reported. When formatting a disk in MS-DOS, you may need to specifydiskette capacity. For example,

Cannot Boot to Diskette.Cause SolutionDiskette boot has been disabled in Computer Setup. 1. Run Computer Setup and enable USB device inStorage > Bo

●Replicate the system setup by saving system configuration information on diskette and restoringit on one or more computers.●Execute self-tests on a s

Solving Hard Drive ProblemsTable E-4 Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from a diskette that is notbootable.Remove the diskette from the disk

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If t

Solving Media Card Reader ProblemsTable E-5 Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Mic

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. Open My Computer (Windows XP)

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Blank screen and the power LED flashes Red five times, once every second, followed by a two second pause, andthe computer beeps five times. (Beeps sto

Blurry video or requested resolution cannot be set.Cause SolutionIf the graphics controller was upgraded, the correct graphicsdrivers may not be loade

Vibrating or rattling noise coming from inside a CRT monitor when powered on.Cause SolutionMonitor degaussing coil has been activated. None. It is nor

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

© Copyright 2010 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are

Computer Setup—FileNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-2 Computer Setup—FileOpt

Sound does not come out of the speaker or headphones.Cause SolutionComputer is in standby mode. Press the power button to resume from standby mode.CAU

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Solving Printer ProblemsIf you encounter printer problems, see the documentation that came with the printer and to thecommon causes and solutions list

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Mouse does not respond to movement or is too slow.Cause SolutionMouse may need cleaning. Remove the roller ball cover on the mouse and clean theintern

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

Computer Setup—StorageNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-3 Computer Setup—Stor

System setup utility reports unprogrammed EEPROM.Cause SolutionUnprogrammed EEPROM. Contact an authorized service provider.Table E-12 Solving Network

Solving Memory ProblemsIf you encounter memory problems, some common causes and solutions are listed in the followingtable.CAUTION: Power may still be

Insufficient memory error during operation.Cause SolutionToo many Terminate and Stay Resident programs (TSRs)are installed.Delete any TSRs that you do

Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Table E-14 Solving Proce

Solving CD-ROM and DVD ProblemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Movie will not play in the DVD drive.Cause SolutionMovie may be regionalized for a different country. See the documentation that came with the DVD dri

Solving USB Flash Drive ProblemsIf you encounter USB flash drive problems, common causes and solutions are listed in the followingtable.Table E-16 So

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Solving Internet Access ProblemsIf you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to thecommon causes a

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Storage Options Removable Media BootEnables/disables ability to boot the system from removable media.Max eSATA SpeedAllows you to choose 1.5 Gbps or 3

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

F POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Control panel message Description Recommended action163-Time & Date Not Set Invalid time or date in configurationmemory.RTC (real-time clock) batt

Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyboard controller. 1. Reconnect keyboard with computertu

Control panel message Description Recommended action605-Diskette Drive Type Error Mismatch in drive type. 1. Disconnect any other diskettecontroller d

Control panel message Description Recommended action1796-SATA Cabling Error One or more SATA devices are improperlyattached. For optimal performance,

Control panel message Description Recommended action2217-ME Firmware Version request failure ME firmware is not properly responding toBIOS query for v

Computer Setup—SecurityNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-4 Computer Setup—Sec

Control panel message Description Recommended action2232-AMT error during MEBx execution Error occurred during MEBx executionwhich fails into “AMT” gr

Interpreting POST Diagnostic Front Panel LEDs andAudible CodesThis section covers the front panel LED codes as well as the audible codes that may occu

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fourtimes, once every second,followed by a two secondpause. Beeps stop after fif

Activity Beeps Possible Cause Recommended ActionRed Power LED flashes ninetimes, once every second,followed by a two secondpause. Beeps stop after fif

Activity Beeps Possible Cause Recommended ActionRed Power LED flasheseleven times, once everysecond, followed by a twosecond pause. Beeps stopafter fi

G Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

Clearing and Resetting the CMOSThe computer’s configuration memory (CMOS) stores information about the computer’s configuration.The CMOS button resets

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

H Drive Protection System (DPS)The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in somecomputers. DPS is de

Device Security Allows you to set Device Available/Device Hidden for:●Serial ports●Parallel port● System audio●Network controllers (some models)●Embed

Accessing DPS Through Computer SetupWhen the computer does not power on properly you should use Computer Setup to access the DPSprogram. To access DPS

I SpecificationsCMT SpecificationsTable I-1 SpecificationsDesktop DimensionsHeightWidthDepth7.0 in17.63 in17.5 in17.78 cm44.78 cm44.45 cmTower Dimens

Heat DissipationMax STD PSTypical STD PS idleMax EPA 87/89/85% @ 20/50/100% load PSTypical EPA 87/89/85% @ 20/50/100% load PS idle1410 BTU/hr222 BTU/h

SFF SpecificationsTable I-2 SpecificationsDesktop Dimensions (in the desktop position)HeightWidthDepth3.95 in13.3 in14.9 in10.0 cm33.8 cm37.8 cmAppro

Rated Input Current (maximum)1STD PSEPA 87/89/85% @ 20/50/100% load PS4A @ 100 VAC4A @ 100 VAC2A @ 230 VAC2A @ 230 VAC1This system utilizes an active

IndexSymbols/Numerics4-pin power pin assignments 1506-pin power pin assignments 150Aaccess panellocking and unlocking 36, 92removing 43access panel, l

diskette problems 177DisplayPortpin assignments 149drive connectors 57Drive Protection System(DPS) 229drivesconnecting cables 56installing 56locations

numeric error codes 214Ooperating guidelines 29optical driveinstalling 63, 117removing 59, 115optical drive problems 204overheating, prevention 29Ppas

front I/O, power switchassembly removal andreplacement 134heat sink removal andreplacement 137hood sensor removal andreplacement 133power supply remov

System IDs Allows you to set:●Asset tag (18-byte identifier), a property identification number assigned by the company tothe computer.●Ownership tag (

System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (some models) (enable/disable) - Helps prevent operating sys

Master Boot RecordSecurityProtects the master boot record from viruses or other corruption. Saves of copy of the currentmaster boot record.Setup Secur

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-5 Computer Setup—PowerO

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 3-6 Computer Setup—Adv

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

◦ On—allows you to power on the computer using a power strip switch, if the computer isconnected to an electric power strip.◦ Previous state—causes th

Device Options Allows you to set:●Printer Mode (Bi-Directional, EPP + ECP, Output Only).●Num Lock State at Power-On (off/on).● S5 Wake on LAN (enable/

Management Devices The Management Devices menu will only be displayed in the Advanced menu when the BIOSdetects multiple management options.This optio

4 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

5 Identifying the Chassis, Routine Care,and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to th

8180 ModelsFigure 5-2 Convertible Minitower – 8180 ModelsSmall Form Factor (SFF)Figure 5-3 Small Form Factor chassisElectrostatic Discharge Informat

Generating StaticThe following table shows that:● Different activities generate different amounts of static electricity.●Static electricity increases

Personal Grounding Methods and EquipmentUse the following equipment to prevent static electricity damage to equipment:● Wrist straps are flexible stra

●Static-dissipative table or floor mats with hard tie to ground●Field service kits●Static awareness labels●Wrist straps and footwear straps providing

iv About This Book

General Cleaning Safety Precautions1. Never use solvents or flammable solutions to clean the computer.2. Never immerse any parts in water or cleaning

CAUTION: Never remove a wide leveled key (like the space bar) from the keyboard. If thesekeys are improperly removed or installed, the keyboard may no

ScrewsThe screws used in the computer are not interchangeable. They may have standard or metric threadsand may be of different lengths. If an incorrec

WARNING! This computer contains a lithium battery. There is a risk of fire and chemical burn if thebattery is handled improperly. Do not disassemble,

6 Removal and Replacement ProceduresConvertible Minitower (CMT) ChassisAdherence to the procedures and precautions described in this chapter is essent

Preparation for DisassemblySee Identifying the Chassis, Routine Care, and Disassembly Preparation on page 25 for initial safetyprocedures.1. Remove/di

Unlocking the Smart Cover LockNOTE: The Smart Cover Lock is an optional feature included on some models only.The Smart Cover Lock is a software-contro

5. Use the Smart Cover FailSafe Key to remove the two tamper-proof screws that secure the SmartCover Lock to the chassis.Figure 6-2 Removing the Smar

HP/Kensington MicroSaver Security Cable LockFigure 6-3 Installing a Cable Lock38 Chapter 6 Removal and Replacement Procedures Convertible Minitower

PadlockFigure 6-4 Installing a PadlockHP Business PC Security Lock1. Fasten the security cable by looping it around a stationary object.Figure 6-5 S

Table of contents1 Product Features ...

2. Thread the keyboard and mouse cables through the lock.Figure 6-6 Threading the Keyboard and Mouse Cables3. Screw the lock to the chassis using the

4. Insert the plug end of the security cable into the lock (1) and push the button in (2) to engage thelock. Use the key provided to disengage the loc

5. Replace the front bezel.6. Install the screw through the interior of the front of the chassis into the front bezel. The screwhole is located on the

Computer Access Panel1. Prepare the computer for disassembly (Preparation for Disassembly on page 35)2. Lay the computer down on its large base for gr

Front BezelNOTE: Front bezel appearance may vary by model.1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove t

Bezel Blanks1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove the computer access panel (Computer Access Pane

Cable ManagementAlways follow good cable management practices when working inside the computer.●Keep cables away from major heat sources like the heat

Cable ConnectionsSystem board connectors are color-coded to make it easier to find the proper connection.System Board ConnectionsSystem BoardConnector

Installing Additional MemoryThe computer comes with double data rate 3 synchronous dynamic random access memory (DDR3-SDRAM) dual inline memory module

Populating DIMM SocketsThere are four DIMM sockets on the system board, with two sockets per channel. The sockets arelabeled XMM1, XMM2, XMM3, and XMM

5 Identifying the Chassis, Routine Care, and Disassembly Preparation ... 25Chassis Designations ...

should be balanced so that the largest amount of memory is spread between the two channels.If one channel will have more memory than the other, the la

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 6-16 Installing a DIMMNOTE: A memory mod

Expansion CardsThe computer has three standard full-height PCI expansion slots, one PCI Express x1 expansion slot,one PCI Express x16 expansion slot,

4. Press straight down on the two green thumb tabs inside the chassis (1) and rotate the expansioncard retention latch up (2).Figure 6-18 Opening the

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each endand carefully rock it back and forth until the connectors

7. If you are not installing a new expansion card, install an expansion slot cover to close the openslot.CAUTION: After removing an expansion card, yo

DrivesWhen installing additional drives, follow these guidelines:●The primary Serial ATA (SATA) hard drive must be connected to the dark blue SATA con

CAUTION: To prevent loss of work and damage to the computer or drive:If you are inserting or removing a drive, shut down the operating system properly

Table 6-3 System Board Drive ConnectionsNo. System Board Connector System Board Label Color1 eSATA ESATA black2 SATA3 SATA3 orange3 SATA2 SATA2 light

Removing a Drive from a Drive BayCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.1. Prepare the

Cable Connections ... 47Installing Additional

●If you are removing a media card reader, disconnect the USB cable from the system board.If the media card reader has a 1394 port, disconnect the 1394

4. Remove the drive from the drive bay as follows:●To remove a 5.25-inch drive in the desktop configuration, press down on the yellowdrivelock mechani

●To remove a hard drive from and internal 3.5-inch drive bay, pull up on the green hard drivedrivelock mechanism (1) for that drive and slide the driv

Installing a 5.25-inch Drive into an External Drive Bay1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove the

6. Connect the power cable (1) and data cable (2) to the rear of the drive.Figure 6-33 Connecting the Drive Cables (Optical Drive shown)7. If you are

Installing a 3.5-inch SATA Hard Drive into an Internal Drive BayNOTE: The system does not support Parallel ATA (PATA) hard drives.Before you remove th

5. Connect the power cable (1) and data cable (2) to the rear of the hard drive.Figure 6-36 Connecting the Power Cable and Data Cable to a SATA Hard

2. Remove the screw from the rear of the carrier (1) and slide the top cover off the carrier (2).Figure 6-37 Removing the Carrier Cover3. Remove the

4. Remove the four screws from the bottom of the hard drive carrier.Figure 6-39 Removing the Security Screws5. Slide the hard drive back to disconnec

6. Place the new hard drive in the carrier then slide the hard drive back so that it seats in the SATAconnector on the carrier's circuit board. B

Front Bezel ... 1

8. Place the thermal sensor on top of the hard drive in a position that does not cover the label (1)and attach the thermal sensor to the top of the ha

Hood SensorThe hood sensor is located on the top of the rear chassis panel.1. Prepare the computer for disassembly (Preparation for Disassembly on pag

Hood LockThe hood sensor is located on the top of the rear chassis panel.If the hood lock is secured to the chassis with security screws, you must use

Front I/O, USB AssemblyThe front I/O, USB assembly is mounted to the front of the chassis and is removed by pulling it awayfrom the chassis.1. Prepare

Power Switch AssemblyThe power switch assembly is mounted to the front of the chassis and is removed by pulling it awayfrom the chassis.1. Prepare the

SpeakerThe speaker is mounted to the inside front of the chassis with two screws.1. Prepare the computer for disassembly (Preparation for Disassembly

Rear Chassis FanThe rear fan is mounted to the rear chassis wall and secured by four Phillips screws.1. Prepare the computer for disassembly (Preparat

Heat sink1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove the computer access panel (Computer Access Panel o

5. Lift the heat sink from the processor (2).Figure 6-52 Removing the heat sinkWhen reinstalling the heat sink, make sure that its bottom has been cl

Processor1. Prepare the computer for disassembly (Preparation for Disassembly on page 35).2. Remove the computer access panel (Computer Access Panel o

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To install a new processor:1. Place the processor in its socket and close the retainer. Make sure the tabs on the side of theretainer fit under the sc

Power SupplyWARNING! To reduce potential safety issues, only the power supply provided with the computer, areplacement power supply provided by HP, or

Power Cable ConnectorLabelColor System BoardConnectorNumber of PinsP2 white PWRCMD 6 pins (1x6)P3 white PWRCPU 4 pins (2x2)System Board1. Prepare the

CAUTION: Before reinstalling the heat sink you must clean the top of the processor and the bottomof the heat sink with an alcohol pad supplied in the

Type 1 Battery Holder1. Lift the battery out of its holder.Figure 6-56 Removing the battery from a type 1 holder2. Slide the replacement battery into

3. Replace the computer access panel.4. Plug in the computer and turn on power to the computer.5. Reset the date and time and any special system setup

9. Gently slide the drive into the uppermost available bay until it snaps into place. When the drive isproperly inserted, the drivelock will secure it

13. Reposition the subpanel (rotate it 90º) with the logo at the bottom, then snap it back into thebezel.Figure 6-60 Changing from a Minitower to a D

8. To release the drives from the 5.25-inch drive bay, press down on the short yellow drivelock asshown (1). While pressing the drivelock, pull the dr

CAUTION: Hold the subpanel straight when you pull it away from the front bezel. Pulling thesubpanel away at an angle could damage the pins that align