bMaintenance and Service GuideCompaq Armada 110™Document Part Number: 238850-001April 2001This guide is a troubleshooting reference used for maintaini
Product DescriptionMaintenance and Service Guide 1–5 Connectors for:❏ stereo speaker/headphone❏ microphone❏ universal serial bus❏ RJ-45 network (inte
5–36 Maintenance and Service GuideRemoval and Replacement Procedures✎When installing the fan, route the fan cable 1 under the clip 2 on the processor
Removal and Replacement ProceduresMaintenance and Service Guide 5–375.17 System Board1. Prepare the computer for disassembly (Section 5.3) and, in the
5–38 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the four M2.5 × 7 screws from the bottom of the base enclosure securing
Removal and Replacement ProceduresMaintenance and Service Guide 5–395. Remove the M2.5 × 5.5 screw 1 securing the optical drive alignment rail to the
5–40 Maintenance and Service GuideRemoval and Replacement Procedures9. Make sure the PC Card eject button 1 is fully depressed (Figure 5-24).10. Lift
Removal and Replacement ProceduresMaintenance and Service Guide 5–41✎When installing the system board, route the microphone cable 1 through the slot 2
Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensionsHeightDepthWi
6–2 Maintenance and Service GuideSpecifications✎Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates
SpecificationsMaintenance and Service Guide 6–3Table 6-214.1-inch XGA, TFT DisplayDimensionsHeightDepthWidth8.42 in11.22 in14.10 in21.40 cm28.50 cm35.
6–4 Maintenance and Service GuideSpecificationsTable 6-312.1-inch SVGA, TFT DisplayDimensionsHeightDepthWidth7.83 in10.83 in12.10 in19.90 cm27.50 cm30
1–6 Maintenance and Service GuideProduct DescriptionIf the notebook you are servicing has an unknown password, follow these steps to clear the passwor
SpecificationsMaintenance and Service Guide 6–5Table 6-410.0-GB Hard DriveUser capacity per drive110.0 GBDrive height (with drive frame) 0.37 in 9.5 m
6–6 Maintenance and Service GuideSpecificationsPhysical configurationCylinders3HeadsSectors per track3Bytes per sector227842293-560512User addressable
SpecificationsMaintenance and Service Guide 6–7Table 6-5Diskette DriveDiskette size 3.5 inchLight On systemHeight 0.5 in 12.7 mmBytes per sector 512Se
6–8 Maintenance and Service GuideSpecificationsTable 6-6CD-ROM DriveApplicable disk CD-ROM (Mode 1, 2, and 3)CD-XA ready (Mode 2, Form 1 and 2)CD-I re
SpecificationsMaintenance and Service Guide 6–9Table 6-7DVD-ROM DriveApplicable disk DVD-5, DVD-9, DVD-10CD-ROM (Mode 1 and 2)CD Digital AudioCD-XA re
6–10 Maintenance and Service GuideSpecificationsTable 6-8AC AdapterWeight 0.45 lb 0.21 kgPower supply (input)Operating voltageOperating currentOperati
SpecificationsMaintenance and Service Guide 6–11Table 6-9Battery PacksDimensionsLithium ion (Li ion)HeightLengthWidthWeightCellsNickel Metal Hydride (
6–12 Maintenance and Service GuideSpecificationsTable 6-10System DMAHardware DMA System FunctionDMA0 Available for audioDMA1 Entertainment audio(defau
SpecificationsMaintenance and Service Guide 6–13Table 6-11System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Keyboard controllerIRQ2 C
6–14 Maintenance and Service GuideSpecificationsTable 6-12System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA
Product DescriptionMaintenance and Service Guide 1–7Timeout SettingsTimeout functions can be set up to power down computer components by selecting the
SpecificationsMaintenance and Service Guide 6–15I/O Address (hex) System Function (shipping configuration)0A2 - 0BF unused0C0 - 0DF DMA controller no.
6–16 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)2F0 - 2F7 unused2F8 - 2FF Infrared port300 -
SpecificationsMaintenance and Service Guide 6–17Table 6-13System Memory MapSize Memory Address System Function640 K 00000000 - 0009FFFF Base memory128
Maintenance and Service Guide A–1AConnector Pin AssignmentsTable A-1Stereo Speaker/HeadphonePin Signal Pin Signal1 Audio out 2 Ground21Table A-2Microp
A–2 Maintenance and Service GuideConnector Pin AssignmentsTable A-3Keyboard/MousePin Signal Pin Signal1 Keyboard/mouse data1 4 +5 VDC2 Keyboard/mouse
Connector Pin AssignmentsMaintenance and Service Guide A–3Table A-5RJ-45 Network InterfacePin Signal Pin Signal1 Transmit + 5 Unused2 Transmit - 6 Rec
A–4 Maintenance and Service GuideConnector Pin AssignmentsTable A-7SerialPin Signal Pin Signal1 Carrier detect 6 Data set ready2 Receive data 7 Ready
Connector Pin AssignmentsMaintenance and Service Guide A–5Table A-8External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3
A–6 Maintenance and Service GuideConnector Pin AssignmentsTable A-9ParallelPin Signal Pin Signal1 Strobe* 10 Acknowledge*2 Data bit 0 11 Busy3 Data bi
Maintenance and Service Guide B–1BPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the Compaq Armada M700 Series o
1–8 Maintenance and Service GuideProduct DescriptionStandbyStandby is an energy-saving feature that conserves power and reduces startup time.Standby r
B–2 Maintenance and Service GuidePower Cord Set Requirements3. The power cord set must have a minimum current capacity of 10A and a nominal voltage ra
Power Cord Set RequirementsMaintenance and Service Guide B–3Notes1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm2 conductor
Maintenance and Service Guide C–1CScrew ListingThis appendix provides specification and reference information for the screws used in the Compaq Armada
C–2 Maintenance and Service GuideTable C-2M2.5 × 4.5 ScrewColor Qty Length ThreadHead WidthBlack 15 4.5 mm M2.5 4 mmWhere used: 2 screws securing the
Maintenance and Service Guide C–3Table C-2M2.5 × 4.5 Screw (Continued)Color Qty Length ThreadHead WidthBlack 15 4.5 mm M2.5 4 mmWhere used:1 1 screw s
C–4 Maintenance and Service GuideTable C-2M2.5 × 4.5 Screw (Continued)Color Qty Length ThreadHead WidthBlack 15 4.5 mm M2.5 4 mmWhere used:1 3 screws
Maintenance and Service Guide C–5Table C-2M2.5 × 4.5 Screw (Continued)Color Qty Length ThreadHead WidthBlack 15 4.5 mm M2.5 4 mmWhere used:1 2 screws
C–6 Maintenance and Service GuideTable C-2M2.5 × 4.5 Screw (Continued)Color Qty Length ThreadHead WidthBlack 15 4.5 mm M2.5 4 mmWhere used: 2 screws s
Maintenance and Service Guide C–7Table C-3M2.5 × 7 ScrewColor Qty Length ThreadHead WidthBlack 25 7 mm M2.5 4.5 mmWhere used:1 screw securing the mode
C–8 Maintenance and Service GuideTable C-3M2.5 × 7 Screw (Continued)Color Qty Length ThreadHead WidthBlack 25 7 mm M2.5 4.5 mmWhere used:1 4 screws se
Product DescriptionMaintenance and Service Guide 1–91.4 Computer External ComponentsThe external components on the display and left side of the comput
Maintenance and Service Guide C–9Table C-3M2.5 × 7 Screw (Continued)Color Qty Length ThreadHead WidthBlack 25 7 mm M2.5 4.5 mmWhere used: 4 screws sec
C–10 Maintenance and Service GuideTable C-4M2.5 × 5.5 ScrewColor Qty Length ThreadHead WidthBlack 6 5.5 mm M2.5 4.5 mmWhere used:1 3 screws securing t
Maintenance and Service Guide Index–1IndexAAC adapterspare part numbers 3–11specifications 6–10Bbase enclosureillustrated 3–4spare part number 3–5batt
Index–2 Maintenance and Service GuideIndexconnector pin assignments A–1headphone jack A–1keyboard connector A–2microphone jack A–1modem jack A–2monito
IndexMaintenance and Service Guide Index–3spare part number 3–5, 5–34vent 1–17Fn key 1–13front label area 1–17Ggroundingequipment 4–6methods 4–6Hhard
Index–4 Maintenance and Service GuideIndexmemory map specifications 6–17microphone 1–15cabledisconnecting 5–39routing 5–41jack 1–10pin assignments A–1
IndexMaintenance and Service Guide Index–5Rremovalpreliminaries 4–1procedures 5–1replacementpreliminaries 4–1procedures 5–1RJ-11cable, illustrated 3–8
Index–6 Maintenance and Service GuideIndexTouchPad 1–15bracket 5–28buttons 1–15cableillustrated 3–8removal 5–24illustrated 3–2removal 5–27spare part n
1–10 Maintenance and Service GuideProduct DescriptionThe computer right side and rear panel components are shown in Figure 1-3 and described in Table
Product DescriptionMaintenance and Service Guide 1–115 Keyboard/mouse connectorConnects an optional full-sized keyboard or a mouse. When this connecto
1–12 Maintenance and Service GuideProduct DescriptionThe computer keyboard components are shown in Figure 1-4 and described in Table 1-4.Figure 1–4: K
Product DescriptionMaintenance and Service Guide 1–13Table 1-4Keyboard ComponentsItem Component Function1 Fn key Used with hotkeys to perform preset h
1–14 Maintenance and Service GuideProduct DescriptionThe components on the top of the computer are shown in Figure 1-5 and described in Table 1-5.Figu
© 2001 Compaq Computer CorporationCompaq, the Compaq logo, Armada, Deskpro Registered in U. S. Patent and Trademark Office.Microsoft, MS-DOS, Windows,
Product DescriptionMaintenance and Service Guide 1–153 Battery light Green steady: Battery charging is complete.Red steady: Battery pack is charging.R
1–16 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown in Figure 1-6 and described in Ta
Product DescriptionMaintenance and Service Guide 1–17Table 1-6Bottom ComponentsItem Component Function1 Mini PCI slot cover Contains the mini PCI mode
1–18 Maintenance and Service GuideProduct Description1.4 Design OverviewThis section presents a design overview of key parts and features of the compu
Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by Compaq should repair this equipment. All troubleshoo
2–2 Maintenance and Service GuideTroubleshootingUsing the PhoenixBIOS Setup UtilityThe PhoenixBIOS Setup Utility (PSU) is built into the system. You c
TroubleshootingMaintenance and Service Guide 2–3Troubleshooting Flowcharts for Portable ComputersTable 2-1Troubleshooting Flowcharts OverviewSection D
2–4 Maintenance and Service GuideTroubleshooting2.1 Initial TroubleshootingConnectingto networkor modem?Go toSection 2.20,Networkor Modem Connection.B
TroubleshootingMaintenance and Service Guide 2–52.2 No Power, Part 1No Power(Power LED is off)1. Reseat power cables in docking stationand at the AC o
2–6 Maintenance and Service GuideTroubleshooting2.3 No Power, Part 2Continued from Section 2.3,No Power, Part 1Visually check fordebris in battery soc
Maintenance and Service Guide iiiContents1 Product Description1.1 Models and Features . . . . . . . . . . . . . . . . . . . . . . . . . 1–1Models. .
TroubleshootingMaintenance and Service Guide 2–72.4 No Power, Part 3Continued from Section 2.3,No Power, Part 2Reseat AC adapterin computer andat powe
2–8 Maintenance and Service GuideTroubleshooting2.5 No Power, Part 4YNContinued from Section 2.4,No Power, Part 3Reseat loosecomponents andboards and
TroubleshootingMaintenance and Service Guide 2–92.6 No Video, Part 1ANStandaloneor DockingStation?No VideoReplace one at a time. Test after each item:
2–10 Maintenance and Service GuideTroubleshooting2.7 No Video, Part 2YNContinued fromSection 2.6,No Video, Part 1DoneVideo OK?Adjust externalmonitor d
TroubleshootingMaintenance and Service Guide 2–112.8 Non-Functioning Docking Station(if applicable)YNReseat power cord in dockingstation andpower outl
2–12 Maintenance and Service GuideTroubleshooting2.9 No Operating System (OS) LoadingHard drive,go toSection 2.10.Reseat power cord in dockingstation
TroubleshootingMaintenance and Service Guide 2–132.10 No OS Loading from Hard Drive, Part 1Go toSection 2.17,Non-FunctioningDevice.YDoneNOS notloading
2–14 Maintenance and Service GuideTroubleshooting2.11 No OS Loading from Hard Drive, Part 2Continued fromSection 2.10,No OS Loading from Hard Drive, P
TroubleshootingMaintenance and Service Guide 2–152.12 No OS Loading from Hard Drive, Part 3YSystemfiles on harddrive?Continued from Section 2.11,No OS
2–16 Maintenance and Service GuideTroubleshooting2.13 No OS Loading from Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette drive.Don
iv Maintenance and Service Guide2.9 No Operating System (OS) Loading . . . . . . . . . 2–122.10 No OS Loading from Hard Drive, Part 1. . . . . 2–132
TroubleshootingMaintenance and Service Guide 2–172.14 No OS Loading from CD- or DVD-ROM DriveYDoneNBootabledisk indrive?Diskin drive?No OSloading from
2–18 Maintenance and Service GuideTroubleshooting2.15 No Audio, Part 1No audio.NNotebook in docking station(if applicable)?Internalaudio?Audio? DoneUn
TroubleshootingMaintenance and Service Guide 2–192.16 No Audio, Part 2YNContinued from Section 2.15,No Audio, Part 1.Reloadaudio drivers.Audiodriver i
2–20 Maintenance and Service GuideTroubleshooting2.17 Non-Functioning DeviceDoneAnyphysicaldevice?YNUnplug the non-functioning device from the noteboo
TroubleshootingMaintenance and Service Guide 2–212.18 Non-Functioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replacesystemboa
2–22 Maintenance and Service GuideTroubleshooting2.19 Non-Functioning Pointing DeviceYNOK?Pointing devicenot operating properly.Externaldeviceworks?Re
TroubleshootingMaintenance and Service Guide 2–232.20 Network or Modem ConnectionYDisconnect all power fromthe notebookand open.No network/modem conne
Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers
3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer System Major ComponentsFigure 3–2: Computer System Major Components
Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer System Major ComponentsItem DescriptionSpare Part Number1 Dis
Maintenance and Service Guide v5 Removal and Replacement Procedures5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer System Major Components (continued)
Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer System Major Components (Continued)Item DescriptionSpare Part
3–6 Maintenance and Service GuideIllustrated Parts Catalog3.3 Plastics Kit ComponentsFigure 3–3: Plastics Kit ComponentsTable 3-2Plastics Kit Componen
Illustrated Parts CatalogMaintenance and Service Guide 3–73.4 Hardware Kit ComponentsFigure 3–4: Hardware Kit ComponentsTable 3-3Hardware Kit Componen
3–8 Maintenance and Service GuideIllustrated Parts Catalog3.5 Cable Kit ComponentsFigure 3–5: Cable Kit ComponentsTable 3-4Cable Kit ComponentsSpare P
Illustrated Parts CatalogMaintenance and Service Guide 3–93.6 Mass Storage DevicesFigure 3–6: Mass Storage DevicesTable 3-5Mass Storage DevicesItem De
3–10 Maintenance and Service GuideIllustrated Parts Catalog3.7 MiscellaneousTable 3-6Spare Parts: Miscellaneous (not illustrated)DescriptionSpare Part
Illustrated Parts CatalogMaintenance and Service Guide 3–11External AC adapter50W slim AC adapter163444-001163444-291Logo kit 233556-001Memory expansi
Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl
4–2 Maintenance and Service GuideRemoval and Replacement PreliminariesPlastic PartsUsing excessive force during disassembly and reassembly can damage
Maintenance and Service Guide 1–11Product Description1.1 Models and FeaturesThe Compaq Armada 110 Series notebook offers advanced modularity, Intel Pe
Removal and Replacement PreliminariesMaintenance and Service Guide 4–3 Before handling a drive, ensure that you are discharged of static electricity.
4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e
Removal and Replacement PreliminariesMaintenance and Service Guide 4–5 Place reusable electrostatic-sensitive parts from assemblies in protective pac
4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.7 Grounding Equipment and MethodsGrounding equipment must include either a wri
Removal and Replacement PreliminariesMaintenance and Service Guide 4–7 Non-conductive plastic bags, tubes, or boxes Metal tote boxes Electrostatic
Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.All screws removed during
5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to Compaq when requesting inform
Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t
5–4 Maintenance and Service GuideRemoval and Replacement Procedures5.3 Preparing the Computer for DisassemblyPerform the following steps before disass
Removal and Replacement ProceduresMaintenance and Service Guide 5–55.4 Computer FeetThe computer feet are adhesive-backed rubber pads. The computer fe
1–2 Maintenance and Service GuideProduct DescriptionModelsComputer models are shown in Table1-1.Table 1-1Compaq Armada 110Models and Model Naming Conv
5–6 Maintenance and Service GuideRemoval and Replacement Procedures5.5 LED Cover1. Prepare the computer for disassembly (Section 5.3).2. Turn the comp
Removal and Replacement ProceduresMaintenance and Service Guide 5–75.6 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the LED
5–8 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two M2.5 × 5 screws securing the keyboard to the base enclosure 1 (Fi
Removal and Replacement ProceduresMaintenance and Service Guide 5–95. Release the zero insertion force (ZIF) connector to which the keyboard cable is
5–10 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Optical Drive1. Prepare the computer for disassembly (Section 5.3) and, in the
Removal and Replacement ProceduresMaintenance and Service Guide 5–112. Remove the M2.5 × 4.5 screw that secures the optical drive to the heat sink 1 (
5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.8 Display✎When the display screws are removed, the display assembly is unsupport
Removal and Replacement ProceduresMaintenance and Service Guide 5–134. Remove the two M2.5 × 4.5 screws securing the hinge covers to the display hinge
5–14 Maintenance and Service GuideRemoval and Replacement Procedures6. Position the computer with the front facing you.7. Open the computer.8. Remove
Removal and Replacement ProceduresMaintenance and Service Guide 5–15✎To ensure proper alignment of the display when replacing it, loosely install the
Product DescriptionMaintenance and Service Guide 1–3123 45678910 11A11 P 800 4X 10 V C 64 M L 226917-B21A11 P 800 4X 10 D C 64 M L 226915-B21A11 P 800
5–16 Maintenance and Service GuideRemoval and Replacement Procedures5.9 Heat Sink1. Prepare the computer for disassembly (Section 5.3) and, in the ord
Removal and Replacement ProceduresMaintenance and Service Guide 5–172. Remove the four M2.5 × 7 screws 1 and the M2.5 × 4.5 screw 2 securing the heat
5–18 Maintenance and Service GuideRemoval and Replacement Procedures3. Lift the front edge of the heat sink and swing it up and back until the shield
Removal and Replacement ProceduresMaintenance and Service Guide 5–19Follow these steps to replace a damaged thermal pad:a. Carefully peel the old ther
5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Processor1. Prepare the computer for disassembly (Section 5.3) and, in the or
Removal and Replacement ProceduresMaintenance and Service Guide 5–212. Slide the processor lever to the left 1 and then swing it up and forward 2 unti
5–22 Maintenance and Service GuideRemoval and Replacement Procedures5.11 Top Cover1. Prepare the computer for disassembly (Section 5.3) and, in the or
Removal and Replacement ProceduresMaintenance and Service Guide 5–233. Remove the 10 M2.5 × 7 screws 1 and the three M2.5 × 4.5 screws 2 securing the
5–24 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer top side up with the front facing you.5. Disconnect the diske
Removal and Replacement ProceduresMaintenance and Service Guide 5–255.12 Diskette Drive1. Prepare the computer for disassembly (Section 5.3) and, in t
1–4 Maintenance and Service GuideProduct DescriptionFeatures Processors, varying by computer model:❏ 800-MHz Intel Pentium III Processor, with 256-KB
5–26 Maintenance and Service GuideRemoval and Replacement Procedures3. Remove the two M2.5 × 4.5 screws securing the diskette drive to the top cover 1
Removal and Replacement ProceduresMaintenance and Service Guide 5–275.13 TouchPad1. Prepare the computer for disassembly (Section 5.3) and, in the ord
5–28 Maintenance and Service GuideRemoval and Replacement Procedures2. Remove the M2.5 × 4.5 screw 1 securing the TouchPad bracket to the top cover (F
Removal and Replacement ProceduresMaintenance and Service Guide 5–295. Remove the TouchPad board and cable from the top cover (Figure 5-17).Figure 5–1
5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Hard DriveÄCAUTION: To prevent damage to the computer and hard drive and loss
Removal and Replacement ProceduresMaintenance and Service Guide 5–312. Remove the three M2.5 × 5.5 screws 1 securing the hard drive and hard drive bra
5–32 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Disk Cell Real Time Clock (RTC) Battery1. Prepare the computer for disassembl
Removal and Replacement ProceduresMaintenance and Service Guide 5–332. Lift the edge of the battery to disconnect it from its socket (Figure 5-19).Fig
5–34 Maintenance and Service GuideRemoval and Replacement Procedures5.16 Fan1. Prepare the computer for disassembly (Section 5.3) and, in the order be
Removal and Replacement ProceduresMaintenance and Service Guide 5–352. Remove the two M2.5 × 4.5 screws 1 securing the fan bracket and fan to the syst
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