Compaq 4710s - ProBook - Core 2 Duo 2.53 GHz Spezifikationen

HP ProBook 4710s Notebook PCMaintenance and Service Guide

9 Connector pin assignments ... 1

Computer Setup in LinuxStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is no

Restoring factory settings in Computer SetupTo return all settings in Computer Setup to the values that were set at the factory, follow these steps:1.

DriveLock Passwords●Enable/disable DriveLock on any computer hard drive.●Enter, change, or disable DriveLock on an optionalMultiBay hard drive.NOTE: D

Boot options●Set an f9, f10, and f12 delay when starting up.●Enable/disable CD-ROM boot.●Enable/disable floppy boot.●Enable/disable internal network a

Built-in device options●Enable/disable embedded WLAN Device Radio.●Enable/disable embedded Bluetooth Device Radio.●Enable/disable Network Interface Co

6 SpecificationsComputer specifications Metric U.S.DimensionsDepth 27.0 cm 10.6 inWidth 41.06 cm 16.17 inHeight (front to rear) 3.20 to 3.68 cm 1.23 t

Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits

Hard drive specifications 500-GB 320-GB* 250-GB* 160-GB*DimensionsHeight 9.5 mm 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mm 70 mmWeight 101 g 101 g 10

DVD±RW and CD-RW SuperMulti Double-Layer ComboDrive with LightScribe specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-R

Blu-ray ROM with LightScribe DVD±RW SuperMulti DLDrive specificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA,MIXED MO

1 Product descriptionCategory DescriptionProduct Name HP ProBook 4710s Notebook PC ●Intel® Core™2 Duo T5870, 2.0 GHz, 2-MB L2 cache, 667-MHz Front Sid

DVD-ROM DriveApplicable disc CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession C

System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft Natural P/S2 Keyboard with HP QLBI

System I/O address specificationsI/O address (hex) System function (shipping configuration)000-01F Direct memory access controller000-CF7 PCI Bus020-0

I/O address (hex) System function (shipping configuration)0C0-0DF Direct memory access controller0F0-0F0 Numeric data processor200-27F Motherboard res

I/O address (hex) System function (shipping configuration)FE80-FE8F Motherboard resourcesFFFF—FFFF Motherboard resourcesSystem memory map specificatio

7 Screw listingThis chapter provides specification and reference information for the screws and screw locks used inthe computer. All screws listed in

Where used: 3 screws that secure the system board to the base enclosure106 Chapter 7 Screw listing

Where used: 8 screws that secure the display hinges to the display panelWhere used: 3 screws that secure the fan to the heat sinkWhere used: 3 screws

Where used: 2 screws that secure the top cover and battery connector board to the base enclosure108 Chapter 7 Screw listing

Phillips PM2.5×4.5 screwColor Quantity Length Thread Head diameterBlack 21 4.5 mm 2.5 mm 5.0 mmWhere used: 4 screws that secure the display panel to t

Category Description ●17.3-inch HD+ BrightView with camera ●17.3-inch HD+ with cameraMemory 2 customer-accessible/upgradable memory module slots Suppo

Where used: 8 screws that secure the display bezel to the display enclosureWhere used: 1 screw that secures the optical drive to the computerWhere use

Phillips PM3.0×4.0 screwColor Quantity Length Thread Head diameterSilver 4 4.0 mm 3.0 mm 5.0 mmWhere used: 4 screws that secure the hard drive bracket

Phillips PM2.5×3.0 screwColor Quantity Length Thread Head diameterBlack 11 3.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the WLAN module to the

Where used: 2 screws that secure the modem module to the computerWhere used: 4 screws that secure the speaker assembly to the computerPhillips PM2.5×3

Where used: 1 screw that secures the USB board to the computer114 Chapter 7 Screw listing

Phillips PM2.0×2.0 broadhead screwColor Quantity Length Thread Head diameterBlack 2 2.0 mm 2.0 mm 6.0 mmWhere used: 2 screws that secure the button bo

Phillips PM2.0×3.0 broadhead screwColor Quantity Length Thread Head diameterBlack 6 3.0 mm 2.0 mm 6.0 mmWhere used: 3 screws that secure the switch co

Phillips PM2.0×4.0 screwColor Quantity Length Thread Head diameterSilver 2 4.0 mm 2.0 mm 4.5 mmWhere used: 2 silver screws that secure the hard drive

Phillips PM2.5×9.0 screwColor Quantity Length Thread Head diameterBlack 1 9.0 mm 2.5 mm 5.0 mmWhere used: One screw that secures the USB board to the

Phillips PM2.5×10.0 captive screwColor Quantity Length Thread Head diameterSilver 6 10.0 mm 2.5 mm 5.0 mmWhere used: 5 captive screws that secure the

Category DescriptionOptical drives Fixed (removal of 1 screw required) Customer-accessible Serial ATA 12.7-mm tray load Supports the following drive

Where used: One captive screw that secures the hard drive to the computer (screw is secured to thehard drive bracket)120 Chapter 7 Screw listing

Phillips PM2.5×8.0 captive screwColor Quantity Length Thread Head diameterBlack 2 8.0 mm 2.5 mm 5.0 mmWhere used: 2 captive screws that secure the hea

Torx T8M2.5×6.0 screwColor Quantity Length Thread Head diameterBlack 25 6.0 mm 2.5 mm 5.0 mmWhere used: 22 screws that secure the top cover to the bas

Where used: 3 screws that secure the system board to the base enclosure.Torx T8M2.5×6.0 screw 123

8 Backup and recoveryBackup and recovery in Windows VistaOverviewTo protect your information, use the Backup and Restore Center to back up individual

To create a screen shot:1. Display the screen you want to save.2. Copy the screen image:To copy only the active window, press alt+fn+prt sc.To copy th

Using the Windows recovery toolsTo recover information you previously backed up, follow these steps:1. Click Start > All Programs > Maintenance

3. Turn on or restart the computer, and then press esc while the “Press the ESC key for StartupMenu” message is displayed at the bottom of the screen.

Backup and recovery in Windows XPOverviewTo protect your information, use the Windows Backup utility (select models only) to back up filesand folders

NOTE: Be sure that the computer is connected to AC power before you start the backup process.NOTE: The backup process may take over an hour, depending

Category Description Media Card Reader supporting Memory Stick (MS), Memory Stick Pro (MSP),MultiMediaCard (MMC), MultiMediaCard (MMC) Plus, Secure D

9 Connector pin assignmentsAudio-in (microphone)Pin Signal1 Audio signal in2 Audio signal in3 GroundAudio-out (headphone)Pin Signal1 Audio out, left c

External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9+5 VDC10 Ground1

HDMIPin Signal1 Transition minimized differential signal (TDMS) data 2+2 Transition minimized differential signal (TDMS) data 2 shield3 Transition min

RJ-11 (modem)Pin Signal1 Unused2Tip3Ring4 Unused5 Unused6 UnusedRJ-11 (modem) 133

RJ-45 (network)Pin Signal1Transmit +2Transmit -3 Receive +4 Unused5 Unused6 Receive -7 Unused8 UnusedUniversal Serial BusPin Signal1+5 VDC2 Data -3 Da

10 Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC or from

Requirements for specific countries and regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Cana

11 RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local la

Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis

5. Remove the display panel assembly (2) from the display enclosure.6. Turn the display panel assembly upside down.7. Remove all screws that secure th

Category Description ●Windows 7 Home Basic 32●Windows 7 Home Premium 32●Windows 7 Professional 32●Windows 7 Professional 64●Windows Vista Home Basic 3

11. Lift the top edge of the backlight cover (2) and swing it outward.12. Remove the backlight cover.13. Turn the display panel right-side up.14. Remo

16. Remove the backlight frame from the display panel.17. Remove the backlight from the backlight frame.18. Disconnect the display panel cable (1) fro

22. Remove the LCD panel.23. Recycle the LCD panel and backlight.142 Chapter 11 Recycling

IndexAAC adapter, spare partnumber 28antenna, disconnecting 59audio, product description 3audio-in (microphone) jacklocation 11pin assignments 130audi

display bezelremoval 62spare part number 17, 31, 62display cable kit, spare partnumber 31, 64display component recycling 137display components 6displa

microphone, internal 6model name 1modem (RJ-11) jacklocation 12pin assignments 133modem moduleproduct description 3removal 69spare part number 18, 30,

SSATA (Serial AdvancedTechnology Attachment) devicesAHCI (Advanced HostController Interface) 88IDE (Integrated DriveElectronics) 88Screw Kitcontents 1

2 External component identificationTop componentsDisplay componentsItem Component Function(1) Internal display switch Turns off the display if the di

Item Component Function(4) Webcam light (select models only) On: The integrated camera is in use.(5) Webcam (select models only) Records audio and vid

Buttons, lights, and speakersItem Component Function(1) Caps lock light On: Caps lock is on.(2) Speakers (2) Produce sound.(3) Info Center/QuickLook

Item Component Function(5) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state(Windows Vista) or Standby (Windows XP).●Of

© Copyright 2009 Hewlett-PackardDevelopment Company, L.P.AMD is a registered trademark of AdvancedMicro Devices, Inc.Bluetooth is a trademark owned by

Item Component Function(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypadwhen pressed in combination with the

Front componentsItem Component Function(1) Drive light ●Blinking turquoise. The hard drive or optical drive isbeing accessed.●Amber: HP 3D DriveGuard

Right-side componentsItem Component Function(1) USB ports (2) Connect optional USB devices.(2) RJ-11 (modem) jack Connects a modem cable.(3) Optical

Left-side componentsItem Component Function(1) ExpressCard slot Supports optional ExpressCards.(2) Security cable slot Attaches an optional security c

Bottom componentsItem Component Function(1) Battery release latches (2) Release the battery from the battery bay.(2) Battery bay Holds the battery.14

3 Illustrated parts catalogService tagThe service tag, affixed to the bottom of the computer, provides information that may be neededwhen troubleshoot

Computer major componentsItem Description Spare part number(1) Display assembly (includes 2 WLAN antenna transceivers and cables) 17.3-inch, HD+ Brig

Item Description Spare part number 17.3-inch, HD+ display assembly with camera 535778-001 17.3-inch, HD+ display assembly 535776-001 Display interna

Item Description Spare part number For use in Switzerland 535798-BG1 For use in Thailand 535798-281 For use in Turkey 535798-141 For use in Taiwan

Item Description Spare part number Intel Celeron Dual-Core processors: ●T1600 (1.66GHz, 667-MHz FSB, 1-MB L2 cache) 532324-001 ●T1700 (1.83-GHz, 66

MSG revision historyRevision Publication date DescriptionA October 2009●Added information indicating support for DDR3 memory in the followinglocation:

Item Description Spare part number ●Broadcom 4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria,Andorra, Angola, Antigua and Barbuda,

Item Description Spare part number ●Atheros 9285G 802.11b/g/n WiFi Adapter WLAN module for use in Afghanistan,Albania, Algeria, Andorra, Angola, Antig

Item Description Spare part number ●Broadcom 43224AGN 802.11a/b/g/n 2x2 WiFi Adapter WLAN module for use inAfghanistan, Albania, Algeria, Andorra, Ang

Item Description Spare part number For use in models that use DDR2 memory ●1-GB (PC2-6400, 800-MHz, DDR2) 598861-001 ●2-GB (PC2-6400, 800-MHz, DDR2

Display assembly componentsItem Description Spare part number(1) Display bezel Display bezel with webcam 535769-001 Display bezel without a webcam

(3a) Display hinge bracket (3b) Display left and right hinges (4) Display enclosure 535768-001Plastics KitItem Description Spare part number Plasti

Cable KitItem Description Spare part number Cable Kit 535757-001(1) TouchPad cable(2) RJ-11 (modem) jack cable(3) RJ-45 (network) jack cable (4) Blu

Mass storage devicesItem Description Spare part number(1) Optical drives (include bezel and bracket) DVD±RW and CD-RW SuperMulti Double-Layer Combo D

Miscellaneous partsDescription Spare part number90W Smart AC Adapter RC/V 3W 613153-00190W Smart AC Adapter RC/V EM 3W 613160-001Power cords:For use i

Sequential part number listingSpare partnumberDescription246959-001 Power cord for use in the United States246959-011 Power cord for use in Australia2

Revision Publication date DescriptionB January 2011●Updated the WLAN modules in the following locations: Product descriptionon page 1, Computer major

Spare partnumberDescription504664-002 Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,Antigua and Ba

Spare partnumberDescription535760-001 DVD ROM Drive535761-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 535763-001 250-GB,

Spare partnumberDescription535798-201 Keyboard for use in Brazil535798-211 Keyboard for use in Hungary535798-221 Keyboard for use in Czech Republic535

Spare partnumberDescription574508-001 System board for use in computers with DDR2 memory (includes replacement thermal material and theExpressCard ass

Spare partnumberDescription585984-001 Intel Wi-Fi Link 1000, 802.11b/g WLAN module for use in Russia and the Ukraine598856-001 2-GB memory module (PC3

4 Removal and replacement proceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and re

Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Impr

Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure

Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro

Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c

Safety warning noticeWARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do notplace the computer directly on

Component replacement proceduresThis section provides removal and replacement procedures.There are as many as 89 screws, in 15 different sizes, that m

Computer feetThe computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, sparepart number 535793-001 . There are 7 rub

BatteryDescription Spare part number8-cell, 63-Wh Li-ion battery 535753-001Before disassembling the computer, follow these steps:1. Shut down the comp

Switch cover and keyboardDescription Spare part numberSwitch cover 535758-001Keyboards for use in the following countries or regions:Arabia 535798-171

Remove the switch cover and keyboard:1. Remove the following screws:(1) Two screw covers and two Phillips PM2.5×3.0 screws(2) Three Phillips PM2.0×3.0

5. Remove the two PM2.5×4.5 screws that secure the keyboard to the computer.6. Slide the keyboard back (1), and rotate it forward (2) until it rests o

Memory moduleNOTE: Older models use DDR2 memory, while newer models use DDR3 memory. You cannot usemodel numbers to determine the type of memory a mod

3. Remove the memory module (2) by pulling the module away from the slot at an angle.NOTE: Memory modules are designed with a notch (3) to prevent inc

Optical driveNOTE: All optical drive spare part kits include an optical drive bezel.Description Spare part numberDVD±RW and CD-RW SuperMulti Double-La

5. If it is necessary to replace the optical drive bracket, position the optical drive with the reartoward you.6. Remove the two Phillips PM2.0×3.0 sc

vi Safety warning notice

SpeakersDescription Spare part numberSpeaker Kit 535795-001Before removing the speakers, follow these steps:1. Shut down the computer. If you are unsu

Palm restDescription Spare part numberPalm rest (includes TouchPad) 535775-001Before removing the palm rest, follow these steps:1. Shut down the compu

3. Release the ZIF connector (1) to which the TouchPad cable is connected, and then disconnectthe TouchPad cable (2) from the system board.4. Remove t

Hard driveNOTE: All hard drive spare part kits include a hard drive bracket.Description Spare part number500-GB, 7200-rpm hard drive 634920-001320-GB,

5. Remove the hard drive (4) from the hard drive bay.6. If it is necessary to replace the hard drive bracket, remove the two Phillips PM3.0×4.0 hard d

Bluetooth moduleNOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. TheBluetooth module cable is included in the Cabl

Reverse this procedure to install the Bluetooth module.WLAN moduleDescription Spare part numberBroadcom 4322 802.11a/b/g/n WLAN modules: ●Broadcom 43

Description Spare part number●Broadcom 4312 802.11/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra,Angola, Antigua and Barbuda, Arge

Description Spare part numberIntel Wi-Fi Link 1000, 802.11b/g/n WLAN modules: ●Intel Wi-Fi Link 1000, 802.11b/g/n WLAN module for use in Andorra, Ant

4. Remove the battery (see Battery on page 42).5. Remove the switch cover and keyboard (see Switch cover and keyboard on page 43)6. Remove the palm re

Table of contents1 Product description ...

Display assemblyNOTE: All display assembly spare part kits include 2 WLAN antenna transceivers and cables.Description Spare part number17.3-inch, HD+

5. Remove the wireless antenna cables (4) from the clips and routing channels built into the topcover.Remove the display assembly:1. Remove the six Ph

2. If it is necessary to replace the display bezel or display hinges, remove the eight rubber screwcovers (1) and the eight Phillips PM2.5×4.5 screws

8. If it is necessary to replace the display hinges, remove the four Phillips PM2.5×5.0 screws (1)that secure the display panel to the display enclosu

14. Remove the wireless antenna cables (3) from the clips and routing channels built into the topcover.15. If it is necessary to replace the webcam, g

16. If it is necessary to replace the microphone, lift the microphone from the clip (1) and gently pullthe microphone cable from the routing channels

Top coverDescription Spare part numberTop cover 535796-001Before removing the top cover, follow these steps:1. Shut down the computer. If you are unsu

2. Release the ZIF connector (1) to which the power button cable is connected, and thendisconnect the cable from the system board (2).3. Remove the 22

Power button boardDescription Spare part numberPower button board (includes cable) 574493-001Before removing the power button board, follow these step

Reverse this procedure to install the power button board.Modem moduleDescription Spare part numberFor use in all countries and regions except Australi

Workstation guidelines ... 38Equipment guidelines ...

3. Lift the tape (3) to disconnect the modem module cable (4).4. Remove the modem module.Reverse this procedure to install the modem module.70 Chapter

USB connector moduleDescription Spare part numberCable Kit 535757-001Before removing the USB connector module, follow these steps:1. Shut down the com

4. Remove the USB connector module (5).Reverse this procedure to install the USB connector module.72 Chapter 4 Removal and replacement procedures

RTC batteryDescription Spare part numberRTC battery 449137-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar

2. Remove the RTC battery from the socket on the system board.Reverse this procedure to install the RTC battery.74 Chapter 4 Removal and replacement

Heat sink and fanNOTE: The heat sink spare part kit includes replacement thermal material.Description Spare part numberHeat sink 535767-001Fan 535766-

3. Lift the heat sink and fan from the system board (3).4. To remove the fan, turn the heat sink upside down and remove the three Phillips PM2.0×3.0sc

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1),(2), and (3) and the heat sink components (4), (5), an

h. Display assembly (see Display assembly on page 60)i. Top Cover (see Top cover on page 66)j. Heat sink and fan (see Heat sink and fan on page 75)Rem

ProcessorNOTE: All processor spare part kits include replacement thermal material.Description Spare part numberIntel Core2 Duo processors: T5870 (2.0

Security menu ... 91Diagnostics menu ...

4. Remove the battery (see Battery on page 42).5. Remove the following components:a. Switch cover and keyboard (see Switch cover and keyboard on page

System boardNOTE: All system board spare part kits include the ExpressCard assembly.NOTE: All system board spare part kits include replacement thermal

●RJ-45 (network) cable (see RJ-45 (network) jack on page 77)●Processor (see Processor on page 79)Remove the system board:1. Position the base enclosur

6. Lift the right side of the system board at an angle (1) and remove the optical drive board (2).7. Flex the left side of the base enclosure (1) unti

5 Computer SetupComputer Setup in Windows Vista and Windows XPStarting Computer SetupComputer Setup is a preinstalled, ROM-based utility that can be u

NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or thekeyboard to navigate and make selections in Computer Setup.2

NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported byyour computer.File MenuSelect To do thisSystem Information●V

Select To do thisAutomatic DriveLock Enable/disable Automatic DriveLock support.Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the

Select To do thisBoot Options●Set a Startup Menu delay (in seconds).●Enable/disable Custom Logo (disabled by default).●Enable/disable Display Diagnost

Select To do thisBuilt-In Device Options●Enable/disable the wireless button state (enabled bydefault).●Enable/disable embedded WWAN device radio(enabl