Compaq 4000S Spezifikationen

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Inhaltsverzeichnis

Seite 1 - Maintenance and Service Guide

Maintenance and Service GuideHP Compaq 4000 Pro Small Form Factor BusinessPC

Seite 3 - About This Book

Front Bezel SecurityThe front bezel can be locked in place by installing a security screw provided by HP. To install thesecurity screw:1. Remove/disen

Seite 4

9. Install the security screw next to the middle front bezel release tab to secure the front bezel inplace.Figure 6-59 Installing the Front Bezel Sec

Seite 5 - Table of contents

A Connector Pin AssignmentsThis appendix contains the pin assignments for many computer and workstation connectors. Someof these connectors may not be

Seite 6

Ethernet RJ-45Connector and Icon Pin Signal1234(+) Transmit Data(-) Transmit Data(+) Receive DataUnused5678Unused(-) Receive DataUnusedUnusedSerial In

Seite 7

MicrophoneConnector and Icon (1/8” miniphone) Pin Signal1231 (Tip)2 (Ring)3 (Shield)Audio_leftPower_RightAudio_rightHeadphoneConnector and Icon (1/8”

Seite 8

MonitorConnector and IconPin Signal Pin Signal1234Red AnalogGreen AnalogBlue AnalogNot used 9101112+5V (fused)GroundNot usedDDC Serial Data5678Groun

Seite 9

5678T.M.D.S. Data4+DDC ClockDDC DataNo Connect 17181920T.M.D.S. Data0–T.M.D.S. Data0+T.M.D.S. Data0/5 ShieldT.M.D.S. Data5–9101112T.M.D.S. Data1–T.M.D

Seite 10

SATA Data and PowerDrive Connector Pin Signal Pin Signal Pin Signal Pin SignalS1S5GroundB-S2S6A+B+S3S7A-GroundS4 GroundP1P5P9P13GroundB-V 5V 12P2P6P

Seite 11 - Software

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin APin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345PRSNT1+12V+12VGNDJTAG2678910JTAG3J

Seite 12

PCI Expressx1, x4, x8, and x16 PCI Express ConnectorPin BPin Signal Pin Signal Pin Signal Pin Signal Pin Signal12345+12V+12VRSVDGNDSMCLK678910SMDATGND

Seite 13

1 Installing and Customizing theSoftwareIf your computer was not shipped with a Microsoft operating system, some portions of thisdocumentation do not

Seite 14

B Power Cord Set RequirementsThe power supplies on some computers have external power switches. The voltage select switchfeature on the computer permi

Seite 15

Country-Specific RequirementsAdditional requirements specific to a country are shown in parentheses and explained below.Country Accrediting Agency C

Seite 16 - Computer Setup—File

C POST Error MessagesThis appendix lists the error codes, error messages, and the various indicator light and audiblesequences that you may encounter

Seite 17 - Computer Setup—Storage

POST Numeric Codes and Text MessagesThis section covers those POST errors that have numeric codes associated with them. The sectionalso includes some

Seite 18

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action163-Time & Date Not Set Invalid time or

Seite 19 - Computer Setup—Security

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action303-Keyboard Controller Error I/O board keyb

Seite 20

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action1151-Serial Port A Address ConflictDetectedB

Seite 21

Table C-1 Numeric Codes and Text Messages (continued)Control panel message Description Recommended action2200-PMM Allocation Error during MEBxDownloa

Seite 22

Interpreting POST Diagnostic Front Panel LEDs andAudible CodesThis section covers the front panel LED codes as well as the audible codes that may occu

Seite 23

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashes fourtimes, o

Seite 24

Downloading Microsoft Windows Updates1. To set up your Internet connection, click Start > Internet Explorer and follow the instructions onthe scree

Seite 25 - Computer Setup—Power

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flashesseven times,

Seite 26 - Computer Setup—Advanced

Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued)Activity Beeps Possible Cause Recommended ActionRed Power LED flasheseleven times,

Seite 27

D Troubleshooting Without DiagnosticsThis chapter provides information on how to identify and correct minor problems, such as diskettedrive, hard driv

Seite 28

●If you recently installed new software, uninstall the software and see if the computer functionsproperly.●Boot the computer to the Safe Mode to see i

Seite 29

●Check the Power LED on the front of the computer to see if it is flashing red. The flashing lightsare error codes that will help you diagnose the pro

Seite 30 - SATA Hard Drive Cables

Solving General ProblemsYou may be able to easily resolve the general problems described in this section. If a problempersists and you are unable to r

Seite 31 - Hard Drive Capacities

There is no sound or sound volume is too low.Cause SolutionSystem volume may be set low or muted. 1. Check the F10 BIOS settings to make sure the inte

Seite 32 - Chassis Designations

Poor performance is experienced.Cause SolutionToo many applications running. 1. Close unnecessary applications to free up memory.2. Add more memory. S

Seite 33 - Generating Static

System does not power on and the LEDs on the front of the computer are not flashing.Cause SolutionSystem unable to power on. Press and hold the power

Seite 34 - Grounding the Work Area

Solving Power ProblemsCommon causes and solutions for power problems are listed in the following table.Power supply shuts down intermittently.Cause So

Seite 35 - Operating Guidelines

Launching Windows XP from Windows 7Windows XP Mode for Windows 7 allows you to install and launch Windows XP applications from theWindows 7 taskbar. T

Seite 36 - Routine Care

Power LED flashes Red four times, once every second, followed by a two second pause, and the computer beepsfour times. (Beeps stop after fifth iterati

Seite 37 - Service Considerations

Solving Diskette ProblemsCommon causes and solutions for diskette problems are listed in the following table.NOTE: The computer does not support inter

Seite 38 - Cables and Connectors

Diskette drive cannot write to a diskette.Cause SolutionNot enough space is left on the diskette. 1. Use another diskette.2. Delete unneeded files fro

Seite 39 - Lithium Coin Cell Battery

“Invalid system disk” message is displayed.Cause SolutionA diskette that does not contain the system files needed tostart the computer has been insert

Seite 40 - 5 Illustrated parts catalog

Solving Hard Drive ProblemsHard drive error occurs.Cause SolutionHard disk has bad sectors or has failed. 1. In Microsoft Windows XP, right-click Star

Seite 41 - Spare parts

Nonsystem disk/NTLDR missing message.Cause SolutionThe system is trying to start from a diskette that is notbootable.Remove the diskette from the disk

Seite 42

Computer seems to be locked up.Cause SolutionProgram in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If t

Seite 43

Solving Media Card Reader ProblemsMedia card will not work in a digital camera after formatting it in Microsoft Windows.Cause SolutionBy default, Wind

Seite 44

Do not know how to remove a media card correctly.Cause SolutionThe computer’s software is used to safely eject the card. Open My Computer (Windows XP)

Seite 45

Solving Display ProblemsIf you encounter display problems, see the documentation that came with the monitor and to thecommon causes and solutions list

Seite 46

2 Computer Setup (F10) UtilityComputer Setup (F10) UtilitiesUse Computer Setup (F10) Utility to do the following:●Change factory default settings.●Set

Seite 47

Cannot enable integrated graphics after installing a PCI Express graphics card.Cause SolutionOn systems with Intel integrated graphics, the integrated

Seite 48

Dim characters.Cause SolutionThe brightness and contrast controls are not set properly. Adjust the monitor brightness and contrast controls.Cables are

Seite 49 - Serial Number Location

“No Connection, Check Signal Cable” displays on screen.Cause SolutionMonitor video cable is disconnected. Connect the video cable between the monitor

Seite 50 - Preparation for Disassembly

Fuzzy focus; streaking, ghosting, or shadowing effects; horizontal scrolling lines; faint vertical bars; or unable tocenter the picture on the screen

Seite 51 - Computer Access Panel

Solving Audio ProblemsIf the computer has audio features and you encounter audio problems, see the common causes andsolutions listed in the following

Seite 52 - Front Bezel

Sound does not come out of the speaker or headphones.Cause SolutionComputer is in standby mode. Press the power button to resume from standby mode.CAU

Seite 53 - Bezel Blanks

There is no sound or sound volume is too low.Cause SolutionThe application is set to use a different audio device thanspeakers.Some graphics cards sup

Seite 54 - System Board Connections

Printer prints garbled information.Cause SolutionThe cables may not be connected properly. Reconnect all cables.Printer memory may be overloaded. Rese

Seite 55 - Installing Additional Memory

Solving Keyboard and Mouse ProblemsIf you encounter keyboard or mouse problems, see the documentation that came with the equipmentand to the common ca

Seite 56 - Populating DIMM Sockets

Mouse does not respond to movement or is too slow.Cause SolutionProgram in use has stopped responding to commands. Shut down the computer using the ke

Seite 57 - Installing DIMMs

●Enable or disable legacy diskette write ability (when supported by hardware).●Solve system configuration errors detected but not automatically fixed

Seite 58

Solving Hardware Installation ProblemsYou may need to reconfigure the computer when you add or remove hardware, such as an additionaldrive or expansio

Seite 59

Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beepsfive times. (Beeps stop after fifth iterati

Seite 60

Solving Network ProblemsSome common causes and solutions for network problems are listed in the following table. Theseguidelines do not discuss the pr

Seite 61

Network driver does not detect network controller.Cause SolutionNetwork controller is disabled. 1. Run Computer Setup and enable network controller.2.

Seite 62

Diagnostics passes, but the computer does not communicate with the network.Cause SolutionNetwork drivers are not loaded, or driver parameters do notma

Seite 63

System setup utility reports unprogrammed EEPROM.Cause SolutionUnprogrammed EEPROM. Contact an authorized service provider.Solving Memory ProblemsIf y

Seite 64 - Cable Management

Insufficient memory error during operation.Cause SolutionToo many Terminate and Stay Resident programs (TSRs)are installed.Delete any TSRs that you do

Seite 65 - Cable Connections

Solving Processor ProblemsIf you encounter processor problems, common causes and solutions are listed in the following table.Poor performance is exper

Seite 66

Solving CD-ROM and DVD ProblemsIf you encounter CD-ROM or DVD problems, see the common causes and solutions listed in thefollowing table or to the doc

Seite 67 - Drive Positions

Movie will not play in the DVD drive.Cause SolutionMovie may be regionalized for a different country. See the documentation that came with the DVD dri

Seite 68

Table 2-1 Computer Setup (F10) Utility (continued)Power Computer Setup—Power on page 15AdvancedComputer Setup—Advanced on page 16Computer Setup—FileN

Seite 69

USDT computer boots too slow after removing a CD-ROM or DVD drive.Cause SolutionThe system is searching for the drive during boot becausethe drive cab

Seite 70

Solving Front Panel Component ProblemsIf you encounter problems with devices connected to the front panel, refer to the common causes andsolutions lis

Seite 71

Solving Internet Access ProblemsIf you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to thecommon causes a

Seite 72

Unable to connect to the Internet.Cause SolutionIP address is not configured properly. Contact your ISP for the correct IP address.Cookies are corrupt

Seite 73

Internet takes too long to download Web sites.Cause SolutionModem is not set up properly. Verify that the modem is connected and communicatingproperly

Seite 74

Solving Software ProblemsMost software problems occur as a result of the following:●The application was not installed or configured correctly.●There i

Seite 75

Contacting Customer SupportFor help and service, contact an authorized reseller or dealer. To locate a reseller or dealer near you,visit http://www.hp

Seite 76

E Password Security and ResettingCMOSThis computer supports security password features, which can be established through the ComputerSetup Utilities m

Seite 77

Resetting the Password JumperTo disable the power-on or setup password features, or to clear the power-on or setup passwords,complete the following st

Seite 78

Clearing and Resetting the CMOSThe computer’s configuration memory (CMOS) stores information about the computer’s configuration.The CMOS button resets

Seite 79

Table 2-2 Computer Setup—File (continued)Ignore Changesand ExitExits Computer Setup without applying or saving any changes.Save Changes andExitSaves

Seite 80

4. Locate, press, and hold the CMOS button in for five seconds.NOTE: Make sure you have disconnected the AC power cord from the wall outlet. The CMOSb

Seite 81 - Baffle 636921-001

F Drive Protection System (DPS)The Drive Protection System (DPS) is a diagnostic tool built into the hard drives installed in somecomputers. DPS is de

Seite 82 - Front Fan Assembly

Accessing DPS Through Computer SetupWhen the computer does not power on properly you should use Computer Setup to access the DPSprogram. To access DPS

Seite 83 - Hood Sensor

G Computer Diagnostic FeaturesHewlett-Packard Vision DiagnosticsNOTE: HP Vision Diagnostics is included on CD with some computer models only.The Hewle

Seite 84

3. Shut down the operating system and turn off the computer.4. Turn on the computer. The system will boot into HP Vision Diagnostics.NOTE: If the syst

Seite 85 - Speaker 636925-001

System—Shows information about the computer model, internal fans, chassis, and BIOS.Test TabThe Test tab allows you to choose various parts of the sys

Seite 86 - Heat sink

Status TabThe Status tab displays the status of the selected tests. The main progress bar displays the percentcomplete of the current set of tests. Wh

Seite 87

The Clear Errors button will clear the contents of the Error Log.The contents of the Error Log may be saved as a HTML file to USB flash drive by click

Seite 88 - Processor

4. Enter your product name in the text box and press the Enter key.5. Select your specific computer model.6. Select your OS.7. Click the Diagnostic li

Seite 89

H System RecoverySystem Recovery completely erases and reformats the hard disk drive, deleting all data files youhave created, and then reinstalls the

Seite 90 - Power Supply

Table 2-3 Computer Setup—Storage (continued)Device Configuration Lists all installed BIOS-controlled storage devices.When a device is selected, detai

Seite 91 - P3 PWRCPU

System Recovery optionsYou should attempt a System Recovery in the following order:1. Through the hard disk drive, from the Windows 7 Start menu.2. Th

Seite 92 - System Board

If Windows 7 is not responding, but the computer is working, follow these steps to perform a SystemRecovery.1. Turn off the computer. If necessary, pr

Seite 93

8. If you are prompted to back up your files, and you have not done so, tap Back up your filesfirst (recommended), and then tap Next. Otherwise, tap R

Seite 94

Creating recovery mediaTo create recovery discs:1. Close all open programs.2. Tap the Start button, tap All Programs, tap Recovery Manager, and then t

Seite 95 - Type 2 Battery Holder

I SpecificationsTable I-1 SpecificationsDesktop Dimensions (in the desktop position)HeightWidthDepth3.95 in13.3 in14.9 in10.0 cm33.8 cm37.8 cmApproxi

Seite 96 - Type 3 Battery Holder

Table I-1 Specifications (continued)Power SupplyPower OutputRated Input Current (maximum)1Rated Line FrequencyOperating Line Frequency RangeMax Allow

Seite 97 - Orientation

IndexSymbols/Numerics4-pin power pin assignments 966-pin power pin assignments 96Aaccess panelspare part number 31, 41access panel, locked 116audible

Seite 98 - Installing a Security Lock

front I/O and power switchassemblyspare part number 38, 74front I/O, power switch assemblyremoval and replacement 74front panel problems 151Ggeneral p

Seite 99

Rremoval and replacementbaffle 71battery 84front fan 72front I/O, power switchassembly 74heat sink 76hood sensor 73power supply 80processor 78SFF driv

Seite 100 - Front Bezel Security

Table 2-3 Computer Setup—Storage (continued)Storage Options Removable Media BootEnables/disables ability to boot the system from removable media.Max

Seite 101

© Copyright 2011 Hewlett-PackardDevelopment Company, L.P. Theinformation contained herein is subject tochange without notice.Microsoft and Windows are

Seite 102 - A Connector Pin Assignments

Table 2-4 Computer Setup—Security (continued)Setup Password Allows you to set and enable a setup (administrator) password.NOTE: If the setup password

Seite 103 - Ethernet RJ-45

Table 2-4 Computer Setup—Security (continued)Device Security Allows you to set Device Available/Device Hidden for:●Serial ports●Parallel port●System

Seite 104 - Line-out Audio

Table 2-4 Computer Setup—Security (continued)DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this f

Seite 105 - DVI Connector

Table 2-4 Computer Setup—Security (continued)System Security(some models: theseoptions are hardwaredependent)Data Execution Prevention (some models)

Seite 106 - 4-Pin Power (for CPU)

Table 2-4 Computer Setup—Security (continued)Master Boot RecordSecurityProtects the master boot record from viruses or other corruption. Saves of cop

Seite 107 - SATA Data and Power

Computer Setup—PowerNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-5 Computer Setup—PowerO

Seite 108 - PCI Express

Computer Setup—AdvancedNOTE: Support for specific Computer Setup options may vary depending on the hardwareconfiguration.Table 2-6 Computer Setup—Adv

Seite 109

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)◦Clear Memory = No memory count on cold boot. Clears memory on all boots.◦FullBoot

Seite 110 - B Power Cord Set Requirements

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)BIOS Power-On Allows you to set the computer to turn on automatically at a time you

Seite 111 - Country-Specific Requirements

Table 2-6 Computer Setup—Advanced (for advanced users) (continued)Management Devices The Management Devices menu will only be displayed in the Advanc

Seite 112 - C POST Error Messages

About This BookWARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.CAUTION: Te

Seite 113

3 Serial ATA (SATA) Drive Guidelinesand FeaturesNOTE: HP only supports the use of SATA hard drives on these models of computer. No ParallelATA (PATA)

Seite 114

SMART ATA DrivesThe Self Monitoring Analysis and Recording Technology (SMART) ATA drives for the HP PersonalComputers have built-in drive failure pred

Seite 115

4 Identifying the Chassis, Routine Care,and Disassembly PreparationThis chapter provides general service information for the computer. Adherence to th

Seite 116

Electrostatic Discharge InformationA sudden discharge of static electricity from your finger or other conductor can destroy static-sensitive devices o

Seite 117

●Keep electrostatic sensitive parts in their containers until they arrive at static-free stations.●Place items on a grounded surface before removing t

Seite 118 - Audible Codes

Recommended Materials and EquipmentMaterials and equipment that are recommended for use in preventing static electricity include:●Antistatic tape●Anti

Seite 119

●Do not stack computers on top of each other or place computers so near each other that theyare subject to each other’s re-circulated or preheated air

Seite 120

Cleaning the KeyboardFollow all safety precautions in General Cleaning Safety Precautions on page 26 before cleaning thekeyboard.To clean the tops of

Seite 121

Power Supply FanThe power supply fan is a variable-speed fan based on the temperature in the power supply.CAUTION: The cooling fan is always on when t

Seite 122 - Safety and Comfort

Hard DrivesHandle hard drives as delicate, precision components, avoiding all physical shock and vibration. Thisapplies to failed drives as well as re

Seite 123 - Helpful Hints

iv About This Book

Seite 124

5 Illustrated parts catalogThis chapter provides parts information for the chassis.Spare partsComputer major components30 Chapter 5 Illustrated part

Seite 125 - Solving General Problems

Item Description Spare part number(1) Access panel 636924-001(2) Front bezel 636920-001(3) Power supply 240W, 85% efficiency 613663-001 240W, High

Seite 126

Item Description Spare part number ATI HD6350, 512-MB PCIe x16 graphics card 637995-001 nVidia Quadro NVS300 PCIe x1 graphics card 632827-001 nVidi

Seite 127

Item Description Spare part number 5.25-inch 570838-001 3.5-inch 583653-001 Ports Printer 638817-001 Serial 638815-001 Card reader, 22-in-1 636166

Seite 128

Spare partnumberDescription537745-151 Keyboard, PS/2, Greece537745-161 Keyboard, PS/2, Latin America537745-171 Keyboard, PS/2, Saudi Arabia537745-181

Seite 129 - Solving Power Problems

Spare partnumberDescription537746-061 Keyboard, USB, Italy537746-071 Keyboard, USB, Spain537746-081 Keyboard, USB, Denmark537746-091 Keyboard, USB, No

Seite 130

Spare partnumberDescription537745-DF1 Keyboard, USB, Kazakstan537746-KD1 Keyboard, USB, South Korea537746-L31 Keyboard, USB, International537748-001 M

Seite 131 - Solving Diskette Problems

Spare partnumberDescription631411-054 Keyboard, USB, SmartCard, France631411-064 Keyboard, USB, SmartCard, Italy631411-074 Keyboard, USB, SmartCard, S

Seite 132

Spare partnumberDescription631411-DE4 Keyboard, USB, SmartCard, Arab631411-DF4 Keyboard, USB, SmartCard, Kazakstan631411-KD4 Keyboard, USB, SmartCard,

Seite 133

6 Removal and Replacement ProceduresSmall Form Factor (SFF) ChassisAdherence to the procedures and precautions described in this chapter is essential

Seite 134 - Solving Hard Drive Problems

Table of contents1 Installing and Customizing the Software ...

Seite 135

Preparation for DisassemblySee Identifying the Chassis, Routine Care, and Disassembly Preparation on page 22 for initial safetyprocedures.1. Remove/di

Seite 136

Computer Access PanelDescription Spare part numberAccess panel 636924-0011. Prepare the computer for disassembly (Preparation for Disassembly on page

Seite 137

Front BezelDescription Spare part numberFront bezel 636920-0011. Prepare the computer for disassembly (Preparation for Disassembly on page 40).2. Remo

Seite 138

Bezel BlanksDescription Spare part number3.5-inch bezel blank 583653-0015.25-inch bezel blank 570838-001On some models, there are bezel blanks coverin

Seite 139 - Solving Display Problems

System Board ConnectionsRefer to the following illustration and table to identify the system board connectors.Figure 6-5 System Board ConnectionsTabl

Seite 140

Installing Additional MemoryDescription Spare part number4-GB, PC3-10600 585157-0012-GB, PC3-10600 635803-0011-GB, PC3-10600 635802-001The computer co

Seite 141

Populating DIMM SocketsThere are two DIMM sockets on the system board: XMM1 (black) and XMM3 (white) with one socketper channel. XMM1 operates in memo

Seite 142

Installing DIMMsCAUTION: You must disconnect the power cord and wait approximately 30 seconds for the powerto drain before adding or removing memory m

Seite 143

4. Open both latches of the memory module socket (1), and insert the memory module into thesocket (2).Figure 6-7 Installing a DIMMNOTE: A memory modu

Seite 144 - Solving Audio Problems

9. Reconnect the power cord and turn on the computer.10. Lock any security devices that were disengaged when the access panel was removed.The computer

Seite 145

Recommended Materials and Equipment ... 25Operating Guidelines ...

Seite 146 - Solving Printer Problems

4. Release the slot cover retention latch that secures the slot covers by lifting the green tab on thelatch and rotating the latch to the open positio

Seite 147

b. If you are removing a standard PCI card or PCI Express x1 card, hold the card at each end,and carefully rock it back and forth until the connectors

Seite 148

c. If you are removing a PCI Express x16 card, pull the retention arm on the back of theexpansion socket away from the card and carefully rock the car

Seite 149

8. To install a new expansion card, hold the card just above the expansion socket on the systemboard then move the card toward the rear of the chassis

Seite 150

12. If the computer was on a stand, replace the stand.13. Reconnect the power cord and turn on the computer.14. Lock any security devices that were di

Seite 151

CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable coulddamage the cable and result in a failed power supply.Figure 6-

Seite 152 - Solving Network Problems

DrivesDescription Spare part numberOptical drives: 6X BD-Writer SuperMulti drive with LightScribe 617030-00116X DVD±RW SuperMulti drive with LightScr

Seite 153

Drive PositionsFigure 6-16 Drive PositionsTable 6-2 Drive Positions1 3.5-inch internal hard drive bay2 3.5-inch internal drive bay for optional driv

Seite 154

other drives (except the primary hard drive) use M3 metric screws. The HP-supplied metricscrews are black and the HP-supplied standard screws are silv

Seite 155 - Solving Memory Problems

Removing an Internal 5.25-inch DriveCAUTION: All removable media should be taken out of a drive before removing the drive from thecomputer.To remove a

Seite 156

Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ... 68Baffle ...

Seite 157 - Solving Processor Problems

5. Rotate the drive cage back down to its normal position.CAUTION: Be careful not to pinch any cables or wires when rotating the drive cage down.Figur

Seite 158

Installing an Optical Drive into the 5.25-inch Drive BayTo install an optional 5.25-inch optical drive:1. Prepare the computer for disassembly (Prepar

Seite 159

5. Position the mounting screws on the drive into the J-slots in the drive bay. Then slide the drivetoward the front of the computer until it stops.Fi

Seite 160

9. Connect the power cable (1) and data cable (2) to the rear of the optical drive.NOTE: The power cable for the optical drive is a three-headed cable

Seite 161

The 3.5-inch drive is located underneath the 5.25-inch drive. You must remove the internal 5.25-inchdrive before removing the internal 3.5-inch drive.

Seite 162

4. Rotate the drive cage back down to its normal position.Figure 6-29 Rotating the Drive Cage Down5. Slide the drive back until it stops, then lift i

Seite 163

3. Install three M3 metric mounting screws in the lower holes on each side of the drive: two on theright side and one on the front left side. HP has p

Seite 164

5. Rotate the drive cage to its upright position (1) and install an M3 mounting screw in the back leftside of the drive (2) to secure the drive to the

Seite 165 - Solving Software Problems

Removing and Replacing the Primary 3.5-inch Internal SATA Hard DriveNOTE: Before you remove the old hard drive, be sure to back up the data from the o

Seite 166 - Contacting Customer Support

5. Press and hold down the latch to disconnect the power cable (1) and data cable (2) from theback of the hard drive.Figure 6-37 Disconnecting the Ha

Seite 167

Appendix C POST Error Messages ... 102POST

Seite 168 - Resetting the Password Jumper

7. To install a hard drive, you must transfer the silver and blue isolation mounting screws from theold hard drive to the new hard drive.Figure 6-39

Seite 169

BaffleDescription Spare part numberBaffle 636921-001The baffle sits between the front fan and the heat sink.1. Prepare the computer for disassembly (P

Seite 170

Front Fan AssemblyDescription Spare part numberFront fan assembly 636922-001The front fan assembly is attached to the front of the chassis.1. Prepare

Seite 171

Hood SensorDescription Spare part numberHood sensor 638816-001The hood sensor is attached in a slot in the rear of the chassis.1. Prepare the computer

Seite 172

Front I/O, Power Switch AssemblyDescription Spare part numberFront I/O and power switch assembly 636926-001The front I/O and power switch/LEDs are one

Seite 173

8. Route the cables through the slots beneath the drive cage, pull the assembly (right side first) intothe chassis, and then remove the assembly from

Seite 174 - Survey Tab

7. Lift the speaker from the inside of the chassis to remove it (2).Figure 6-47 Removing the speakerTo install the speaker, reverse the removal proce

Seite 175 - Test Tab

6. Lift the heat sink from atop the processor and set it on its side to keep from contaminating thework area with thermal grease.Figure 6-48 Removing

Seite 176 - Errors Tab

ProcessorDescription Spare part numberIntel Celeron Processors E3500, 1-MB cache, 2.70 GHz 633219-001E3400, 1-MB cache, 2.60 GHz 602071-001E3300, 1-M

Seite 177 - Help Tab

7. Carefully lift the processor from the socket (3).CAUTION: Do NOT handle the pins in the processor socket. These pins are very fragile andhandling t

Seite 178 - Protecting the Software

Help Tab ... 167Saving and Prin

Seite 179 - H System Recovery

6. If using a new heat sink, remove the protective covering from the bottom of the heat sink andplace it in position atop the processor.7. Secure the

Seite 180 - System Recovery options

7. Pull the power supply forward (1) until the posts (2) on the power supply move forward in thepower supply bracket, and then lift the power supply s

Seite 181

System BoardDescription Spare part numberSystem board – standard (includes thermal material) 608748-001System board – Netclone (includes thermal mater

Seite 182 - Recovery media

11. Slide the system board toward the front of the chassis (2), and then lift the rear of the systemboard up and out of the chassis (3).Figure 6-51 R

Seite 183 - Creating recovery media

BatteryThe battery that comes with your computer provides power to the real-time clock and has a lifetime ofabout three years. When replacing the batt

Seite 184 - I Specifications

Type 1 Battery Holder1. Lift the battery out of its holder.Figure 6-52 Removing the battery from a type 1 holder2. Slide the replacement battery into

Seite 185

3. Replace the computer access panel.4. Plug in the computer and turn on power to the computer.5. Reset the date and time, your passwords, and any spe

Seite 186

Using the Small Form Factor Computer in a TowerOrientationThe Small Form Factor computer can be used in a tower orientation. The HP logo plate on the

Seite 187

Installing a Security LockThe security locks displayed below and on the following pages can be used to secure the computer.HP/Kensington MicroSaver Se

Seite 188

PadlockFigure 6-57 Installing a PadlockInstalling a Security Lock89

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