Compaq Presario F500 Notebook PCMaintenance and Service Guide
2External component identificationTop componentsPointing devicesItem Component Function(1) TouchPad light●Blue: TouchPad is enabled.●Amber: TouchPad i
Recovery Manager replaces corrupted system files and reinstalls deleted system files within the program.●In most cases, if the program you are reinsta
Recovering from the recovery discsTo restore the system from the recovery discs:1. Back up all personal files.2. Insert the first recovery disc into t
Updating reinstalled softwareAfter you perform a system recovery, connect to the Internet to update all reinstalled software.To access update links fo
10Connector pin assignmentsAudio-out (headphone)Pin Signal1 Audio out, left channel2 Audio out, right channel3GroundAudio-in (microphone)Pin Signal1 A
External monitorPin Signal1 Red analog2 Green analog3 Blue analog4 Not connected5 Ground6 Ground analog7 Ground analog8 Ground analog9 +5 VDC10 Ground
RJ-11 (modem)Pin Signal1 Unused2 Tip3 Ring4 Unused5 Unused6UnusedRJ-45 (network)Pin Signal1 Transmit +2 Transmit -3 Receive +4 Unused5 Unused6 Receive
S-Video-outPin Signal1 S-VHS color (C) signal2 Composite video signal3 S-VHS intensity (Y) signal4 S-VHS color ground5 TV-CD6 S-VHS intensity ground7
11Power cord set requirementsThe wide range input feature of the computer permits it to operate from any line voltage from 100 to 120or 220 to 240 vol
Requirements for specific countries or regionsCountry/region Accredited agency Applicable note numberAustralia EANSW 1Austria OVE 1Belgium CEBC 1Canad
12RecyclingBatteryWhen a battery has reached the end of its useful life, do not dispose of the battery in general householdwaste. Follow the local law
KeysItem Component Function(1) Speakers Produce sound.(2) num lock key Enables numeric lock, turns on the embedded numerickeypad, and turns on the num
DisplayWARNING! The backlight contains mercury. Caution should be exercised when removing andhandling the backlight to avoid damaging this component a
Perform the following steps to disassemble the display assembly:1. Remove all screw covers (1) and screws (2) that secure the display bezel to the dis
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).5. Remove all screws (1) that secure the display pane
10. Remove the display panel frame (2) from the display panel.11. Remove the screws (1) that secure the backlight cover to the display panel.12. Lift
15. Remove the backlight cables (1) from the clip (2) in the display panel.16.Turn the display panel upside down.17.Remove the backlight frame from th
18. Slide the backlight out of the backlight frame.19. Disconnect the display cable (1) from the LCD panel.20. Remove the screws (2) that secure the L
IndexAAC adapter, spare partnumber 17, 19administrator password 64advanced Setup Utilityfeatures 63arrow keys 5audio boardremoval 50spare part number
removal 46spare part number 15, 20, 46Display Screw Kit, spare partnumber 15, 20display specifications 67drive light 6drivers, reinstalling 93drives
monitor portlocation 8pin assignments 98mouse, spare part number 18, 19Nnavigating in the Setup Utility 62network jacklocation 8pin assignments 99num
DVD±RW and CD-RW Double-Layer Combo Drive 69hard drive 68I/O addresses 72interrupts 71memory map 74optical drive 69system DMA 70static-shielding mater
Front componentsItem Component Function(1) Power light●On: The computer is on.●Blinking: The computer is in the Sleep state.●Off: The computer is off
Right-side componentsItem Component Function(1) Optical drive Reads an optical disc.(2) USB port (select models only) Connects an optional USB device.
Left-side componentsItem Component Function(1) S-Video-out jack Connects an optional S-Video device, such as a television,VCR, camcorder, overhead pro
Bottom componentsItem Component Function(1) Battery bay Holds the battery.(2) Battery release latch Releases the battery from the battery bay.(3) Opti
3Unknown user passwordIf the computer you are servicing has an unknown user password, follow these steps to clear the password.NOTE: These steps also
4Illustrated parts catalogSerial number locationWhen ordering parts or requesting information, provide the computer serial number and model numberloca
Computer major componentsItem Description Spare part number(1) 15.4-inch, WXGA, BrightView display assembly (includes display panel cableand wireless
Item Description Spare part number(2) Switch cover (includes LED board and LED board cable) 442889-001(3) Power button board (includes power button bo
© Copyright 2007 Hewlett-PackardDevelopment Company, L.P.Microsoft, Windows, and Windows Vista areeither trademarks or registered trademarks ofMicroso
Item Description Spare part number 100-GB 444003-001 80-GB 442881-001(14) 6-cell, 2.20-Ah battery 441425-001(15) Optical drives (include bezel) D
Display assembly componentsItem Description Spare part number(1) Display bezel 433284-001(2) Display inverter (includes Mylar shield) 431391-001(3) Di
Plastics KitItem Description Spare part number Plastics Kit 442891-001(1) Hard drive cover (includes 2 captive screws, secured by C-clips) (2) Memor
Mass storage devicesItem Description Spare part number(1) Hard drives (all 5400-rpm, include frame and hard drive connector) 120-GB 442882-001 100
Description Spare part numberHP Remote Control II Plus 435743-001RF cable 408485-001RF input adapter cable 407940-001TV tuner remote control 408479-00
Sequential part number listingSpare part number Description309674-001 USB travel mouse364727-001 USB digital drive371693-001 Wired headset with volume
Spare part number Description431391-001 Display inverter431398-001 Wireless Antenna Kit431400-001 Display Screw Kit431431-001 Rubber Feet Kit (include
Spare part number Description442887-AB1 Windows Vista keyboard for use in Taiwan442887-AD1 Windows Vista keyboard for use in Korea442887-B31 Windows V
5Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and repl
Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their properlocations during the reassembly process. Impr
Table of contents1 Product description2 External component identificationTop components ...
Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●To avoid hand contact, transport pro
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●When seated, wear a wrist strap c
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 82 screws and standoffs, in 11 different
BatteryDescription Spare part number6-cell, 2.20-Ah battery 441425-001Before disassembling the computer, follow these steps:1. Shut down the computer.
Hard driveDescription Spare part number5400-rpm, 120-GB 442882-0015400-rpm, 100-GB 444003-0015400-rpm, 80-GB 442881-001Before removing the hard drive,
6. Remove the hard drive (2) from the hard drive bay.7.If it is necessary to remove the hard drive bracket and connector, remove the six Phillips PM3.
Computer feetDescription Spare part numberRubber Feet Kit (includes 4 base enclosure rubber feet) 431431-001The computer feet are adhesive-backed rubb
3. Lift the left side of the cover (2) and swing it to the right.4.Remove the memory module compartment cover.NOTE: The memory module compartment cove
RTC batteryDescription Spare part numberRTC battery 431436-001Before removing the RTC battery, follow these steps:1. Shut down the computer. If you ar
Computer feet ... 31Memory module ...
WLAN moduleDescription Spare part number802.11a/b/g WLAN module for use in Canada and the United States. 407160-001802.11a/b/g WLAN module for use in
4. Remove the WLAN module (3) by pulling it away from the socket at an angle .NOTE: WLAN modules are designed with a notch (4) to prevent incorrect in
4. Use the media tray frame to slide the optical drive (3) out of the computer.5.Remove the optical drive.6.If it is necessary to replace the optical
Switch coverDescription Spare part numberSwitch cover (includes display convertible hinge base cover) 442889-001Before removing the switch cover, foll
5. Lift the rear edge of the switch cover and swing it forward until it rests on the keyboard.6. Release the ZIF connector (1) to which the LED board
KeyboardCountry or region Spare part number Country or region Spare part numberDenmark, Norway, andSwedenFranceFrench CanadaInternationalItalyLatin Am
5. Lift the rear edge of the keyboard (1) until it rests at an angle.6. Slide the keyboard (2) back to disengage the tabs on the front edge of the key
Power button boardDescription Spare part numberPower button board (includes power button board cable) 443153-001Before removing the power button board
5. Remove the power button board (3).Reverse this procedure to install the power button board.42 Chapter 5 Removal and replacement procedures
Display assemblyDescription Spare part number15.4-inch, WXGA, BrightView display assembly (includes wireless antenna transceiversand cables)442876-001
Phillips PM2.5×4.0 screw ... 86Hex HM5.0×7.0 Stand
4. Remove the display assembly (2).5.If it is necessary to replace any of the display assembly internal components, remove the eight rubberscrew cover
6. Remove the eight Phillips PM2.5×7.0 screws that secure the display bezel to the display assembly.NOTE: All screws used to secure display assembly i
10. Disconnect the display panel cable (2) and the backlight cable (3) from the inverter.NOTE: The display inverter is available using spare part numb
15. Remove the display hinges (2).NOTE: The display hinges are available using spare part number 433288-00116. If it is necessary to remove the wirele
Top coverDescription Spare part numberTop cover (includes speakers, TouchPad, and TouchPad cable) 442888-001Before removing the top cover, follow thes
3. Remove the following screws and standoffs:(1) Three Phillips PM2.5×4.0 screws(2) Six Phillips PM2.5×5.0 screws(3) Two Hex HM5.0×7.0 standoffs4.Turn
6. Remove the two Phillips PM2.0×6.0 screws (1) and the two Phillips PM2.5×5.0 screws (2) thatsecure the top cover to the computer.7. Lift the front e
4. Remove the battery (see Battery on page 28).5. Remove the following components:a. Hard drive (see Hard drive on page 29)b. Memory module compartmen
USB/power connector boardDescription Spare part numberUSB/power connector board (includes USB/power connector board) 431445-001Before removing the USB
3. Disconnect the USB board cable (3) and the power connector cable (4) from the USB/powerconnector board.Reverse this procedure to install the USB/po
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System boardDescription Spare part numberSystem board 442875-001When replacing the system board, be sure that the following components are removed fro
2. Remove the two Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure.3. Use the optical drive connector (1) to lift the
6. Disconnect the USB/power connector board cable (1) and the audio board cable (2) from the systemboard.Reverse this procedure to install the system
Fan/heat sink assemblyDescription Spare part numberFan/heat sink assembly (includes thermal paste and thermal pads) 431450-001NOTE: To properly ventil
4. Remove the fan/heat sink assembly (3).NOTE: Due to the adhesive quality of the thermal paste and thermal pads located betweenthe fan/heat sink asse
ProcessorNOTE: All processor spare part kits include thermal paste.Desription Spare part numberAMD Turion 64 Mobile Technology TL-52 1.6-GHz processor
2. Lift the processor (2) straight up and remove it.NOTE: The gold triangle (3) on the processor should be aligned with the triangle icon(4) embossed
6Setup UtilityWARNING! Only authorized technicians trained by HP should repair this equipment. Alltroubleshooting and repair procedures are detailed t
Changing the language of the Setup UtilityThe following procedure explains how to change the language of the Setup Utility. If the Setup Utility isnot
Restoring default settings in the Setup UtilityThe following procedure explains how to restore the Setup Utility default settings. If the Setup Utilit
1Product descriptionCategory DescriptionProduct Name Compaq Presario F500 Notebook PCProcessors AMD Turion™ 64 Mobile Technology processors●TL-52 (1.6
Closing the Setup UtilityYou can close the Setup Utility with or without saving changes.●To close the Setup Utility and save your changes from the cur
System Configuration menuSelect To do thisLanguage Support Change the Setup Utility language.Enhanced SATA support (select models only) Enable/disable
7SpecificationsComputer specifications Metric U.S.Dimensions Length 35.7 cm 14.05 inWidth 25.7 cm 10.12 inHeight (varies front to rear) 4.1 cm 1.5
Metric U.S.Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz,0.5 oct/min sweep rateNOTE: Applicable product safety standards specify thermal limits
Hard drive specifications 120-GB* 100-GB* 80-GB*Dimensions Height 9.5 mm 9.5 mm 9.5 mmWidth 70 mm 70 mm 70 mmWeight 101 g 101 g 101 gI
DVD±RW and CD-RW Super Multi Double-LayerCombo Drive and DVD-RW and CD-RW Combo DrivespecificationsApplicable disc Read:CD-DA, CD+(E)G, CD-MIDI, CD-TE
System DMA specificationsHardware DMA System functionDMA0 Not applicableDMA1* Not applicableDMA2* Not applicableDMA3 Not applicableDMA4 Direct memory
System interrupt specificationsHardware IRQ System functionIRQ0 System timerIRQ1 Standard 101-/102-Key or Microsoft® Natural KeyboardIRQ2 CascadedIRQ4
System I/O address specificationsI/O address (hex) System function (shipping configuration)000 - 00F DMA controller no. 1010 - 01F Unused020 - 021 Int
I/O address (hex) System function (shipping configuration)220 - 22F Entertainment audio230 - 26D Unused26E - 26 Unused278 - 27F Unused280 - 2AB Unused
Category Description●DVD-RW and CD-RW Combo Drive●DVD±RW and CD-RW Super Multi Double-Layer Combo DriveDiskette drive Supports external USB drive only
System memory map specificationsSize Memory address System function640 KB 00000000-0009FFFF Base memory128 KB 000A0000-000BFFFF Video memory48 KB 000C
8Screw listingThis section provides specification and reference information for the screws and screw locks used in thecomputer. All screws and screw l
Phillips PM2.0×5.0 captive screwColor Quantity Length Thread Head widthBlack 5 5.0 mm 2.0 mm 5.0 mmWhere used:(1) Two screws (secured by C-clips) that
Phillips PM3.0×3.0 screwColor Quantity Length Thread Head widthSilver 6 3.0 mm 3.0 mm 5.0 mmWhere used: 6 screws that secure the hard drive bracket to
Phillips PM2.0×3.0 screwColor Quantity Length Thread Head widthBlack 9 3.0 mm 2.0 mm 4.5 mmWhere used: 2 screws that secure the WLAN module to the com
Where used: One screw that secures the power button board to the computer (see Power buttonboard on page 41)Where used: 4 screws that secure the displ
Phillips PM2.5×7.0 screwColor Quantity Length Thread Head widthBlack 25 7.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the optical drive to
Where used: 8 screws that secure the display bezel to the display assembly (see Display assemblyon page 43)Where used: 9 screws that secure the top co
Phillips PM2.5×10.0 screwColor Quantity Length Thread Head widthBlack 2 10.0 mm 2.5 mm 5.0 mmWhere used: 2 screws that secure the switch cover to the
Phillips PM2.5×5.0 ScrewColor Quantity Length Thread Head WidthSilver 19 5.0 mm 2.5 mm 5.0 mmWhere used:(1) One screw that secures the switch cover to
Category DescriptionOperatingsystemPreinstalled:●Windows Vista™ Premium●Windows Vista Home Basic●Free DOSServiceability End-user replaceable parts:●AC
Where used: 2 screws that secure the top cover to the base enclosure (see Top cover on page 48)Where used:(1) Two screws that secure the audio board t
Phillips PM2.0×4.0 ScrewColor Quantity Length Thread Head widthSilver 2 4.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the wireless antenna tran
Phillips PM2.5×4.0 screwColor Quantity Length Thread Head widthSilver 5 4.0 mm 2.5 mm 5.0 mmWhere used: 3 screws that secure the top cover to the base
Phillips PM2.5×4.0 screw 87
Hex HM5.0×7.0 StandoffColor Quantity Length Thread Head widthSilver 2 7.0 mm 2.5 mm 5.0 mm88 Chapter 8 Screw listing
Phillips PM2.0×6.0 screwColor Quantity Length Thread Head widthBlack 2 6.0 mm 2.0 mm 5.0 mmWhere used: 2 screws that secure the top cover to the base
Phillips PM2.5×5.0 captive screwColor Quantity Length Thread Head widthSilver 5 5.0 mm 2.5 mm 5.0 mmWhere used: 5 screws that secure the fan/heat sink
9Backup and RecoveryRecovering system informationTools provided by the operating system and Recovery Manager software are designed to help you withthe
To copy the screen and paste it into a word-processing document:a. Display the screen.b. Copy the screen:To copy only the active window, press alt+fn+
4. Click the System Restore button, and then click Next.The System Restore window opens.5. Follow the on-screen instructions.Creating recovery discsRe
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