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Maintenance and Service
Guide
HP Compaq nc2400 Notebook PC
Document Part Number: 407949-002
August 2007
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
Seitenansicht 0
1 2 3 4 5 6 ... 229 230

Inhaltsverzeichnis

Seite 1 - Maintenance and Service

Maintenance and Service GuideHP Compaq nc2400 Notebook PCDocument Part Number: 407949-002August 2007This guide is a troubleshooting reference used for

Seite 2 - HP Compaq nc2400 Notebook PC

1–4 Maintenance and Service GuideProduct Description1.2 Resetting the ComputerIf the computer you are servicing has an unknown password, follow the st

Seite 3 - MSG revision history

5–8 Maintenance and Service GuideRemoval and Replacement Procedures5. Loosen the Phillips PM2.0×5.0 hard drive retention screw 1.6. Disconnect the har

Seite 4 - Contents

Removal and Replacement ProceduresMaintenance and Service Guide 5–97. Remove the two Phillips PM2.0×5.0 hard drive bracket screws 1 that secure the ha

Seite 5

5–10 Maintenance and Service GuideRemoval and Replacement Procedures10. If it is necessary to replace the hard drive spacer, remove the spacer from th

Seite 6

Removal and Replacement ProceduresMaintenance and Service Guide 5–115.5 Computer FeetThe computer feet are adhesive-backed rubber pads. The feet are i

Seite 7 - Product Description

5–12 Maintenance and Service GuideRemoval and Replacement Procedures5.6 External Memory Module1. Prepare the computer for disassembly (refer to Sectio

Seite 8 - 1.1 Features

Removal and Replacement ProceduresMaintenance and Service Guide 5–135. Spread the retaining tabs 1 on each side of the memory module socket to release

Seite 9

5–14 Maintenance and Service GuideRemoval and Replacement Procedures5.7 Mini Card WLAN ModuleMini Card WLAN ModuleSpare Part Number Information802.11b

Seite 10 - 1.2 Resetting the Computer

Removal and Replacement ProceduresMaintenance and Service Guide 5–15802.11b/g LJ WLAN module for use in the ROW countries listed below:407160-002China

Seite 11 - 1.3 Power Management

5–16 Maintenance and Service GuideRemoval and Replacement Procedures802.11a/b/g GL WLAN module for use in the MOW2 countries listed below:407674-002Ar

Seite 12 - 1.4 External Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–171. Prepare the computer for disassembly (Section 5.3).2. Loosen the Phillips PM2.0

Seite 13 - Front Components (Continued)

Product DescriptionMaintenance and Service Guide 1–51.3 Power ManagementThe computer comes with power management features that extend battery operatin

Seite 14 - Right-Side Components

5–18 Maintenance and Service GuideRemoval and Replacement Procedures5. Make note of which wireless antenna cable is attached to which antenna clip on

Seite 15 - Left-Side Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–197. Remove the Mini Card WLAN module by lifting the left edge of the module 1 until

Seite 16 - Rear Panel Components

5–20 Maintenance and Service GuideRemoval and Replacement Procedures5.8 RTC Battery1. Prepare the computer for disassembly (Section 5.3).2. Remove the

Seite 17 - Table 1-4

Removal and Replacement ProceduresMaintenance and Service Guide 5–215.9 Bluetooth Module1. Prepare the computer for disassembly (refer to Section 5.3)

Seite 18 - Standard Keyboard Components

5–22 Maintenance and Service GuideRemoval and Replacement Procedures5. Disconnect the Bluetooth module cable from the Bluetooth module 1 and the syste

Seite 19 - Table 1-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–236. Remove the Phillips PM2.0×3.0 screw 1 that secures the Bluetooth module to the

Seite 20 - Top Components

5–24 Maintenance and Service GuideRemoval and Replacement Procedures5.10 Optical Drive1. Prepare the computer for disassembly (Section 5.3).2. Positio

Seite 21 - Top Components (Continued)

Removal and Replacement ProceduresMaintenance and Service Guide 5–253. Remove the Torx8 T8M2.5×7.0 screw 1 and the Torx8 T8M2.5×4.0 screw 2 that secur

Seite 22 - Table 1-7

5–26 Maintenance and Service GuideRemoval and Replacement Procedures6. If it is necessary to replace the optical drive bracket, remove the two Phillip

Seite 23

Removal and Replacement ProceduresMaintenance and Service Guide 5–275.11 Switch Cover1. Prepare the computer for disassembly (Section 5.3).2. Use a th

Seite 24 - Bottom Components

1–6 Maintenance and Service GuideProduct Description1.4 External ComponentsThe external components on the front of the computer are shown below and de

Seite 25 - Bottom Components (Continued)

5–28 Maintenance and Service GuideRemoval and Replacement Procedures3. Turn the computer display-side up with the front toward you.4. Open the compute

Seite 26 - 1.5 Design Overview

Removal and Replacement ProceduresMaintenance and Service Guide 5–296. Release the zero insertion force (ZIF) connector 1 to which the LED board cable

Seite 27 - Troubleshooting

5–30 Maintenance and Service GuideRemoval and Replacement Procedures5.12 Keyboard1. Prepare the computer for disassembly (Section 5.3).2. Remove the s

Seite 28 - Selecting from the File Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–313. Remove the five Torx8 T8M2.5×7.0 screws that secure the keyboard to the compute

Seite 29 - Security Menu

5–32 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer display-side up with the front toward you.5. Open the compute

Seite 30 - Diagnostics Menu

Removal and Replacement ProceduresMaintenance and Service Guide 5–337. Release the ZIF connector 1 to which the keyboard cable is attached and disconn

Seite 31 - System Configuration Menu

5–34 Maintenance and Service GuideRemoval and Replacement Procedures11. If it is necessary to replace the LED board cable, release the ZIF connector 1

Seite 32 - Table 2-5

Removal and Replacement ProceduresMaintenance and Service Guide 5–355.13 Display Assembly1. Prepare the computer for disassembly (Section 5.3).2. Disc

Seite 33

5–36 Maintenance and Service GuideRemoval and Replacement Procedures7. Turn the computer display-side up with the front toward you.8. Open the compute

Seite 34

Removal and Replacement ProceduresMaintenance and Service Guide 5–37ÄCAUTION: Support the display assembly when removing the following screws. Failure

Seite 35

Product DescriptionMaintenance and Service Guide 1–73 Battery light Amber: A battery is charging. Green: A battery is close to full charge capacity

Seite 36

5–38 Maintenance and Service GuideRemoval and Replacement ProceduresDisplay Assembly ComponentsSpare Part Number InformationDescriptionSpare Part Numb

Seite 37

Removal and Replacement ProceduresMaintenance and Service Guide 5–3915. Remove the six rubber screw covers 1 and the six Torx5 T5M2.0×5.0 screws 2 tha

Seite 38

5–40 Maintenance and Service GuideRemoval and Replacement Procedures16. Flex the insides edges of the left and right sides 1 and the top and bottom si

Seite 39

Removal and Replacement ProceduresMaintenance and Service Guide 5–4118. Disconnect the backlight 1 and display cables 2 from the inverter.19. Remove t

Seite 40 - (if applicable)

5–42 Maintenance and Service GuideRemoval and Replacement Procedures20. Remove the four Torx5 T5M2.0×5.0 screws 1 that secure the display panel to the

Seite 41

Removal and Replacement ProceduresMaintenance and Service Guide 5–4322. If it is necessary to replace the display hinges, remove the Phillips PM2.0×3.

Seite 42

5–44 Maintenance and Service GuideRemoval and Replacement Procedures5.14 Top Cover1. Prepare the computer for disassembly (Section 5.3), and then remo

Seite 43

Removal and Replacement ProceduresMaintenance and Service Guide 5–453. Remove the following:1 Four rubber screw covers 2 Five Torx8 T8M2.5×4.0 screws

Seite 44

5–46 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Remove the Phillip

Seite 45

Removal and Replacement ProceduresMaintenance and Service Guide 5–477. Release the ZIF connector 1 to which the fingerprint reader board cable is atta

Seite 46

1–8 Maintenance and Service GuideProduct DescriptionThe external components on the right side of the computer are shown below and described in Table 1

Seite 47

5–48 Maintenance and Service GuideRemoval and Replacement Procedures5.15 Fingerprint Reader Board1. Prepare the computer for disassembly (Section 5.3)

Seite 48

Removal and Replacement ProceduresMaintenance and Service Guide 5–493. Release the ZIF connector 1 to which the fingerprint reader board cable is conn

Seite 49

5–50 Maintenance and Service GuideRemoval and Replacement Procedures5.16 System Board✎When replacing the system board, ensure that the following compo

Seite 50

Removal and Replacement ProceduresMaintenance and Service Guide 5–512. Turn the computer upside down with the rear panel toward you.3. Disconnect the

Seite 51

5–52 Maintenance and Service GuideRemoval and Replacement Procedures4. Turn the computer right-side up with the front toward you.5. Press the PC Card

Seite 52 - Connection

Removal and Replacement ProceduresMaintenance and Service Guide 5–536. Disconnect the LED board cable 1 and the speaker cable 2 from the system board.

Seite 53 - Illustrated Parts Catalog

5–54 Maintenance and Service GuideRemoval and Replacement Procedures7. Remove the three Torx8 T8M2.5×7.0 screws 1 and the two Torx8 T8M2.0×10.0 screws

Seite 54 - Major Components

Removal and Replacement ProceduresMaintenance and Service Guide 5–558. Use the optical drive connector 1 to lift the left side of the system board 2 u

Seite 55 - Table 3-1

5–56 Maintenance and Service GuideRemoval and Replacement Procedures5.17 PC Card Assembly1. Prepare the computer for disassembly (Section 5.3), and th

Seite 56

Removal and Replacement ProceduresMaintenance and Service Guide 5–572. Disengage the hooks 1 on the PC Card assembly from the slots on the PC Card con

Seite 57

Product DescriptionMaintenance and Service Guide 1–9The external components on the left side of the computer are shown below and described in Table 1-

Seite 58

5–58 Maintenance and Service GuideRemoval and Replacement Procedures5.18 Modem Module1. Prepare the computer for disassembly (Section 5.3), and then r

Seite 59

Removal and Replacement ProceduresMaintenance and Service Guide 5–593. Remove the two Phillips PM2.0×3.0 screws 1 that secure the modem module to the

Seite 60

5–60 Maintenance and Service GuideRemoval and Replacement Procedures5.19 Speaker1. Prepare the computer for disassembly (Section 5.3), and then remove

Seite 61

Removal and Replacement ProceduresMaintenance and Service Guide 5–612. Remove the Torx8 T8M2.5×4.0 screw 1 that secures the speaker to the base enclos

Seite 62

5–62 Maintenance and Service GuideRemoval and Replacement Procedures5.20 Fan/Heat Sink Assembly1. Prepare the computer for disassembly (Section 5.3),

Seite 63

Removal and Replacement ProceduresMaintenance and Service Guide 5–632. Remove the Torx8 T8M2.5×7.0 screw 1 that secures the fan/heat sink assembly to

Seite 64

5–64 Maintenance and Service GuideRemoval and Replacement Procedures✎The thermal paste should be thoroughly cleaned from the surfaces of the fan/heat

Seite 65

Maintenance and Service Guide 6–16SpecificationsThis chapter provides physical and performance specifications.Table 6-1ComputerDimensions Metric U.S.H

Seite 66

6–2 Maintenance and Service GuideSpecificationsTemperatureOperating (not writing to optical disc)Operating (writing to optical disc)Nonoperating0°C to

Seite 67

SpecificationsMaintenance and Service Guide 6–3Table 6-212.1-inch, WXGADimensionsHeightWidthDiagonal16.9 cm26.2 cm30.8 cm6.7 in10.3 in12.1 inNumber of

Seite 68

1–10 Maintenance and Service GuideProduct DescriptionThe external components on the rear panel of the computer are shown below and described in Table

Seite 69 - Table 3-2

6–4 Maintenance and Service GuideSpecificationsTable 6-3Hard Drives80-GB* 60-GB* 40-GB* 30-GB*DimensionsHeightWidthWeight9.5 mm70 mm99 g9.5 mm70 mm99

Seite 70 - 3.4 Plastics Kit

SpecificationsMaintenance and Service Guide 6–5Table 6-4DVD±RW and CD-RW Combo DriveApplicable disc Read:DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10,

Seite 71 - Plastics Kit

6–6 Maintenance and Service GuideSpecificationsDisc thickness 1.2 mm (0.047 in)Track pitch 0.74 µmAccess time CD DVDRandomFull stroke< 175 ms< 2

Seite 72 - 3.5 Cable Kit

SpecificationsMaintenance and Service Guide 6–7Table 6-5DVD-ROM DriveApplicable disc Read:DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18)CD-ROM (Mode 1 and 2)C

Seite 73 - 3.6 Mass Storage Devices

6–8 Maintenance and Service GuideSpecificationsTable 6-6System DMAHardware DMA System FunctionDMA0 Not applicableDMA1* Not applicableDMA2* Not applica

Seite 74 - Spare Part Information

SpecificationsMaintenance and Service Guide 6–9Table 6-7System InterruptsHardware IRQ System FunctionIRQ0 System timerIRQ1 Standard 101-/102-Key or Mi

Seite 75

6–10 Maintenance and Service GuideSpecificationsIRQ11 Intel USB EHCI controller—24CDIntel USB UHCI controller—24C4Intel USB UHCI controller—24C7Intel

Seite 76 - Table 3-7

SpecificationsMaintenance and Service Guide 6–11Table 6-8System I/O AddressesI/O Address (hex) System Function (shipping configuration)000 - 00F DMA c

Seite 77

6–12 Maintenance and Service GuideSpecificationsI/O Address (hex) System Function (shipping configuration)0A2 - 0BF Unused0C0 - 0DF DMA controller no.

Seite 78

SpecificationsMaintenance and Service Guide 6–13I/O Address (hex) System Function (shipping configuration)2F0 - 2F7 Unused2F8 - 2FF Infrared port300 -

Seite 79

Product DescriptionMaintenance and Service Guide 1–11Table 1-4Rear Panel ComponentsItem Component Function1 RJ-45 (network) jack Connects an optional

Seite 80

6–14 Maintenance and Service GuideSpecificationsTable 6-9System Memory MapSize Memory Address System Function640 KB 00000000-0009FFFF Base memory128 K

Seite 81

Maintenance and Service Guide A–1A Screw ListingThis appendix provides specification and reference information for the screws used in the computer. Al

Seite 82

A–2 Maintenance and Service GuideScrew ListingPhillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBla

Seite 83

Screw ListingMaintenance and Service Guide A–3Phillips PM2.0×5.0 Screw LocationsTable A-1Phillips PM2.0×5.0 Screw (Continued)Color Qty. Length ThreadH

Seite 84

A–4 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 85 - Preliminaries

Screw ListingMaintenance and Service Guide A–5Phillips PM2.0×3.0 Screw LocationTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadHe

Seite 86 - 4.2 Service Considerations

A–6 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Seite 87 - Removable Drives

Screw ListingMaintenance and Service Guide A–7Phillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Seite 88

A–8 Maintenance and Service GuideScrew ListingPhillips PM2.0×3.0 Screw LocationsTable A-2Phillips PM2.0×3.0 Screw (Continued)Color Qty. Length ThreadH

Seite 89 - Precautions

Screw ListingMaintenance and Service Guide A–9Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 ScrewColor Qty. Length ThreadHead WidthBlack 1

Seite 90 - 4.6 Workstation Precautions

1–12 Maintenance and Service GuideProduct DescriptionThe standard keyboard components of the computer are shown below and described in Table 1-5.Stand

Seite 91 - 4.7 Grounding Equipment and

A–10 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 92

Screw ListingMaintenance and Service Guide A–11Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 93 - Procedures

A–12 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 94 - 5.1 Serial Number

Screw ListingMaintenance and Service Guide A–13Torx8 T8M2.5×7.0 Screw LocationsTable A-3Torx8 T8M2.5×7.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 95 - Disassembly Sequence Chart

A–14 Maintenance and Service GuideScrew ListingTorx5 T5M2.0×5.0 Screw LocationsTable A-4Torx5 T5M2.0×5.0 ScrewColor Qty. Length ThreadHead WidthBlack

Seite 96 - Section Description

Screw ListingMaintenance and Service Guide A–15Torx5 T5M2.0×5.0 Screw LocationsTable A-4Torx5 T5M2.0×5.0 Screw (Continued)Color Qty. Length ThreadHead

Seite 97 - Disassembly

A–16 Maintenance and Service GuideScrew ListingTorx8 T8M2.5×4.0 Screw LocationsTable A-5Torx8 T8M2.5×4.0 ScrewColor Qty. Length ThreadHead WidthBlack

Seite 98 - Removing the Battery

Screw ListingMaintenance and Service Guide A–17Phillips PM2.0×4.0 Screw LocationTable A-6Phillips PM2.0×4.0 ScrewColor Qty. Length ThreadHead WidthSil

Seite 99 - 5.4 Hard Drive

A–18 Maintenance and Service GuideScrew ListingPhillips PM2.0×2.0 Screw LocationsTable A-7Phillips PM2.0×2.0 ScrewColor Qty. Length ThreadHead WidthSi

Seite 100 - Removing the Hard Drive

Screw ListingMaintenance and Service Guide A–19Torx8 T8M2.0×10.0 Screw LocationsTable A-8Torx8 T8M2.0×10.0 ScrewColor Qty. Length ThreadHead WidthBlac

Seite 101

Product DescriptionMaintenance and Service Guide 1–13Table 1-5Rear Panel ComponentsItem Component Function1 f1 to f12 keys (12) Perform system and app

Seite 102

Maintenance and Service Guide B–1BBackup and RecoveryBackupHP Backup and Recovery Manager provides several ways to back up the system and to recover o

Seite 103 - 5.5 Computer Feet

B–2 Maintenance and Service GuideBackup and RecoveryBacking Up the SystemUsing HP Backup and Restore Manager, you can Back up specific files and fold

Seite 104 - 5.6 External Memory Module

Backup and RecoveryMaintenance and Service Guide B–35. Click Next.6. Click Backup selected files from most common locations (Recommended).– or –Click

Seite 105 - Removing the Memory Module

B–4 Maintenance and Service GuideBackup and Recovery6. Select the location for the backup files, and then click Next.7. Select the Protect data access

Seite 106 - 5.7 Mini Card WLAN Module

Backup and RecoveryMaintenance and Service Guide B–5After you create a recovery point, you are prompted to schedule subsequent recovery points. You ca

Seite 107 - Mini Card WLAN Module

B–6 Maintenance and Service GuideBackup and RecoveryRecoveryHP Backup and Recovery Manager analyzes the hard drive and creates a dedicated hard drive

Seite 108

Backup and RecoveryMaintenance and Service Guide B–7Creating Recovery Discs (Highly Recommended)After setting up the computer for the first time, you

Seite 109

B–8 Maintenance and Service GuideBackup and RecoveryTo create a set of recovery discs:1. Select Start > All Programs > HP Backup & Recovery

Seite 110

Backup and RecoveryMaintenance and Service Guide B–9Performing a Recovery from the Hard DriveThere are 2 ways to initiate a recovery from the hard dri

Seite 111

Maintenance and Service Guide C–1CDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 112 - 5.8 RTC Battery

© Copyright 2007 Hewlett-Packard Development Company, L.P.Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under l

Seite 113 - 5.9 Bluetooth Module

1–14 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-6.Top ComponentsTable 1-6Top

Seite 114

C–2 Maintenance and Service GuideDisplay Component RecyclingThis appendix provides disassembly instructions for the display assembly. The display asse

Seite 115 - Removing the Bluetooth Module

Display Component RecyclingMaintenance and Service Guide C–3Perform the following steps to disassemble the display assembly:1. Remove all screw covers

Seite 116 - 5.10 Optical Drive

C–4 Maintenance and Service GuideDisplay Component Recycling2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edge

Seite 117 - Removing the Optical Drive

Display Component RecyclingMaintenance and Service Guide C–54. Disconnect all display panel cables 1 from the display inverter and remove the inverter

Seite 118

C–6 Maintenance and Service GuideDisplay Component Recycling5. Remove all screws 1 that secure the display panel assembly to the display enclosure.6.

Seite 119 - 5.11 Switch Cover

Display Component RecyclingMaintenance and Service Guide C–77. Turn the display panel assembly upside down.8. Remove all screws that secure the displa

Seite 120

C–8 Maintenance and Service GuideDisplay Component Recycling9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to

Seite 121 - 7. Remove the switch cover

Display Component RecyclingMaintenance and Service Guide C–911. Remove the screws 1 that secure the backlight cover to the display panel.12. Lift the

Seite 122 - 5.12 Keyboard

C–10 Maintenance and Service GuideDisplay Component Recycling14. Turn the display panel right-side up.15. Remove the backlight cables 1 from the clip

Seite 123 - Removing the Keyboard Screws

Display Component RecyclingMaintenance and Service Guide C–1116. Turn the display panel upside down.17. Remove the backlight frame from the display pa

Seite 124 - Releasing the Keyboard

Product DescriptionMaintenance and Service Guide 1–152 Power button When the computer is Off, press to turn on the computer. On, briefly press to in

Seite 125

C–12 Maintenance and Service GuideDisplay Component RecyclingÅWARNING: The backlight contains mercury. Caution should be exercised when removing and h

Seite 126 - Removing the LED Board Cable

Display Component RecyclingMaintenance and Service Guide C–1319. Disconnect the display cable 1 from the LCD panel.20. Remove the screws 2 that secure

Seite 127 - 5.13 Display Assembly

C–14 Maintenance and Service GuideDisplay Component Recycling23. Remove the LCD panel.Removing the LCD Panel24. Recycle the LCD panel and backlight.

Seite 128 - Antenna Cables

Maintenance and Service Guide D–1DConnector Pin AssignmentsTable D-1Audio-Out (Headphone)Pin Signal Pin Signal1 Audio out, left channel 3 Ground2 Audi

Seite 129 - Removing the Display Assembly

D–2 Maintenance and Service GuideConnector Pin AssignmentsTable D-2Audio-In (Microphone)Pin Signal Pin Signal1 Audio signal in 3 Ground2 Audio signal

Seite 130 - Spare Part Number Information

Connector Pin AssignmentsMaintenance and Service Guide D–3Table D-3Universal Serial BusPin Signal Pin Signal1 +5 VDC 3 Data +2 Data – 4 Ground

Seite 131

D–4 Maintenance and Service GuideConnector Pin AssignmentsTable D-4External MonitorPin Signal Pin Signal1 Red analog 9 +5 VDC2 Green analog 10 Ground3

Seite 132 - Removing the Display Bezel

Connector Pin AssignmentsMaintenance and Service Guide D–5Table D-5RJ-11 (Modem)Pin Signal Pin Signal1 Unused 4 Unused2 Tip 5 Unused3 Ring 6 Unused

Seite 133

D–6 Maintenance and Service GuideConnector Pin AssignmentsTable D-6RJ-45 (Network)Pin Signal Pin Signal1 Transmit + 5 Unused2 Transmit – 6 Receive –3

Seite 134

Maintenance and Service Guide E–1EPower Cord Set Requirements3-Conductor Power Cord SetThe wide range input feature of the computer permits it to oper

Seite 135 - Removing the Display Hinges

1–16 Maintenance and Service GuideProduct DescriptionThe computer top components are shown below and described in Table 1-7.Top Components

Seite 136 - 5.14 Top Cover

E–2 Maintenance and Service GuidePower Cord Set RequirementsGeneral RequirementsThe requirements listed below are applicable to all countries. The le

Seite 137

Power Cord Set RequirementsMaintenance and Service Guide E–3Country-Specific Requirements3-Conductor Power Cord Set RequirementsCountry/Region Accredi

Seite 138 - Releasing the Top Cover

E–4 Maintenance and Service GuidePower Cord Set RequirementsKorea EK 4The Netherlands KEMA 1Norway NEMKO 1People’s Republic of ChinaCCC 5Sweden SEMKO

Seite 139 - 8. Remove the top cover

Maintenance and Service Guide Index–1Index1394 port 1–8AAC adapter, spare part numbers 3–22, 3–31arrow keys 1–13audio troubleshooting 2–21audio-in jac

Seite 140 - 5.15 Fingerprint Reader Board

Index–2 Maintenance and Service GuideIndexright-side 1–8top 1–14, 1–16computer feetillustrated 3–19locations 5–11Computer SetupAdvanced Menu 2–5Diagno

Seite 141

IndexMaintenance and Service Guide Index–3Display Screw Kit, spare part number 3–17, 3–28, 3–32, 5–38display switch module, spare part number 3–3, 3–2

Seite 142 - 5.16 System Board

Index–4 Maintenance and Service GuideIndexno OS loading from hard drive 2–16, 2–17, 2–18no OS loading from optical drive 2–20no power 2–8, 2–10, 2–11n

Seite 143 - Disconnecting the Fan Cable

IndexMaintenance and Service Guide Index–5Mmass storage devices, spare part numbers 3–21memory map specifications 6–14memory moduleremoval 5–12spare p

Seite 144

Index–6 Maintenance and Service GuideIndexoptical driver space, spare part number 3–22Ppacking precautions 4–5password clearing 1–4PC Card assemblyrem

Seite 145

IndexMaintenance and Service Guide Index–7specificationscomputer 6–1DVD±RW and CD-RW Combo Drive 6–5DVD-ROM drive 6–7hard drive 6–4I/O addresses 6–11i

Seite 146

Product DescriptionMaintenance and Service Guide 1–17Table 1-7Top ComponentsItem Component Function1 Pointing stick buttons Function like the left, mi

Seite 147 - Removing the System Board

Index–8 Maintenance and Service GuideIndexwireless antennadisconnecting 5–18illustrated 3–16wireless button 1–15wireless light 1–6, 1–15workstation pr

Seite 148 - 5.17 PC Card Assembly

1–18 Maintenance and Service GuideProduct DescriptionThe external components on the bottom of the computer are shown below and described in Table 1-8.

Seite 149 - Removing the PC Card Assembly

Product DescriptionMaintenance and Service Guide 1–194 Hard drive bay Holds the primary hard drive.5 Memory module compartmentContains one memory slot

Seite 150 - 5.18 Modem Module

1–20 Maintenance and Service GuideProduct Description1.5 Design OverviewThis section presents a design overview of key parts and features of the compu

Seite 151 - Removing the Modem Module

Maintenance and Service Guide 2–12TroubleshootingÅWARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting

Seite 152 - 5.19 Speaker

2–2 Maintenance and Service GuideTroubleshooting2. Select the File, Security, Diagnostics, or System Configuration menu.3. To close Computer Setup and

Seite 153 - Removing the Speaker

TroubleshootingMaintenance and Service Guide 2–3Selecting from the Security MenuTable 2-2Security MenuSelect To Do ThisSetup Password Enter, change, o

Seite 154 - 5.20 Fan/Heat Sink Assembly

MSG revision historyRevision Publication date DescriptionAJanuary 2010 The part number for the Switch cover has been corrected to 412754-001 in the fo

Seite 155

2–4 Maintenance and Service GuideTroubleshootingSelecting from the Diagnostics MenuTable 2-3Diagnostics MenuSelect To Do ThisHDD Self-Test Options Run

Seite 156

TroubleshootingMaintenance and Service Guide 2–5Selecting from the System Configuration MenuTable 2-4System Configuration MenuSelect To Do ThisLanguag

Seite 157 - Specifications

2–6 Maintenance and Service GuideTroubleshooting2.2 Troubleshooting FlowchartsTable 2-5Troubleshooting Flowcharts OverviewFlowchart Description2.1 “Fl

Seite 158 - Computer (Continued)

TroubleshootingMaintenance and Service Guide 2–7Flowchart 2.1—Initial TroubleshootingConnectingto networkor modem?Begintroubleshooting.Is therepower?I

Seite 159 - 12.1-inch, WXGA

2–8 Maintenance and Service GuideTroubleshootingFlowchart 2.2—No Power, Part 11. Reset the power cables in the docking device and at the AC outlet.2.

Seite 160 - Hard Drives

TroubleshootingMaintenance and Service Guide 2–9Flowchart 2.3—No Power, Part 2Continued from“Flowchart 2.2—No Power, Part 1.”Visually check fordebris

Seite 161 - DVD±RW and CD-RW Combo Drive

2–10 Maintenance and Service GuideTroubleshootingFlowchart 2.4—No Power, Part 3Continued from“Flowchart 2.3—No Power, Part 2.”Reseat AC adapterin comp

Seite 162

TroubleshootingMaintenance and Service Guide 2–11Flowchart 2.5—No Power, Part 4YNContinued from“Flowchart 2.4—No Power, Part 3.”Reseat loosecomponents

Seite 163 - DVD-ROM Drive

2–12 Maintenance and Service GuideTroubleshootingFlowchart 2.6—No Video, Part 1ANStand-aloneor docking device?No video.Replace the following one at a

Seite 164 - System DMA

TroubleshootingMaintenance and Service Guide 2–13Flowchart 2.7—No Video, Part 2YNContinued from“Flowchart 2.6—No Video, Part 1.”DoneAdjust externalmon

Seite 165 - System Interrupts

Maintenance and Service Guide vContents1 Product Description1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–21.2

Seite 166 - System Interrupts (Continued)

2–14 Maintenance and Service GuideTroubleshootingFlowchart 2.8—Nonfunctioning Docking Device(if applicable)YNReset power cord in docking device andpow

Seite 167 - System I/O Addresses

TroubleshootingMaintenance and Service Guide 2–15Flowchart 2.9—No Operating System (OS) LoadingNo OS loading from hard drive,go to “Flowchart 2.10—No

Seite 168

2–16 Maintenance and Service GuideTroubleshootingFlowchart 2.10—No OS Loading, Hard Drive, Part 1Go to“Flowchart 2.17—Nonfunctioning Device.”YDoneNOS

Seite 169

TroubleshootingMaintenance and Service Guide 2–17Flowchart 2.11—No OS Loading, Hard Drive, Part 2Load OS using Operating System disc (if applicable).C

Seite 170 - System Memory Map

2–18 Maintenance and Service GuideTroubleshootingFlowchart 2.12—No OS Loading, Hard Drive, Part 3YSystemfiles on harddrive?Continued from“Flowchart 2.

Seite 171 - Screw Listing

TroubleshootingMaintenance and Service Guide 2–19Flowchart 2.13—No OS Loading, Diskette DriveDoneYNReseatdiskette drive.OS not loadingfromdiskette dri

Seite 172

2–20 Maintenance and Service GuideTroubleshootingFlowchart 2.14—No OS Loading, Optical DriveYDoneNBootabledisc indrive?Discin drive?No OSloading fromC

Seite 173 - Table A-1

TroubleshootingMaintenance and Service Guide 2–21Flowchart 2.15—No Audio, Part 1No audio.NComputer indocking device(if applicable)?Internalaudio?Audio

Seite 174 - Phillips PM2.0×3.0 Screw

2–22 Maintenance and Service GuideTroubleshootingFlowchart 2.16—No Audio, Part 2YNContinued from “Flowchart 2.15—No Audio, Part 1.”Reloadaudio drivers

Seite 175

TroubleshootingMaintenance and Service Guide 2–23Flowchart 2.17—Nonfunctioning DeviceDoneAny physicaldevice detected?YNUnplug the nonfunctioning devic

Seite 176

vi Maintenance and Service GuideContents4 Removal and Replacement Preliminaries4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . .

Seite 177

2–24 Maintenance and Service GuideTroubleshootingFlowchart 2.18—Nonfunctioning KeyboardYNOK?Keyboardnot operating properly.Externaldeviceworks?Replace

Seite 178

TroubleshootingMaintenance and Service Guide 2–25Flowchart 2.19—Nonfunctioning Pointing DeviceYNOK?Pointing devicenot operatingproperly.Externaldevice

Seite 179 - Torx8 T8M2.5×7.0 Screw

2–26 Maintenance and Service GuideTroubleshootingFlowchart 2.20—No Network/Modem ConnectionYDisconnect allpower fromthe computerand open.No networkor

Seite 180

Maintenance and Service Guide 3–13Illustrated Parts CatalogThis chapter provides an illustrated parts breakdown and a reference for spare part numbers

Seite 181

3–2 Maintenance and Service GuideIllustrated Parts Catalog3.2 Computer Major ComponentsComputer Major Components

Seite 182

Illustrated Parts CatalogMaintenance and Service Guide 3–3Table 3-1Spare Parts: Computer Major ComponentsItem DescriptionSpare Part Number1 12.1-inch,

Seite 183

3–4 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 184 - Torx5 T5M2.0×5.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–5Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 185

3–6 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 186 - Torx8 T8M2.5×4.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–7Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 187 - Phillips PM2.0×4.0 Screw

ContentsMaintenance and Service Guide vii6 SpecificationsA Screw ListingB Backup and RecoveryC Display Component RecyclingD Connector Pin Assignments

Seite 188 - Phillips PM2.0×2.0 Screw

3–8 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 189 - Torx8 T8M2.0×10.0 Screw

Illustrated Parts CatalogMaintenance and Service Guide 3–9Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Number

Seite 190 - Backup and Recovery

3–10 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 191 - Backing Up the System

Illustrated Parts CatalogMaintenance and Service Guide 3–11Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 192

3–12 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 193

Illustrated Parts CatalogMaintenance and Service Guide 3–13Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 194 - Scheduling Backups

3–14 Maintenance and Service GuideIllustrated Parts CatalogComputer Major Components

Seite 195 - Recovery

Illustrated Parts CatalogMaintenance and Service Guide 3–15Table 3-1Spare Parts: Computer Major Components (Continued)Item DescriptionSpare Part Numbe

Seite 196 - (Highly Recommended)

3–16 Maintenance and Service GuideIllustrated Parts Catalog3.3 Display Assembly Components

Seite 197 - Performing a Recovery

Illustrated Parts CatalogMaintenance and Service Guide 3–17Table 3-2Display Assembly ComponentsSpare Part Number InformationItem DescriptionSpare Part

Seite 198 - Recovery Partition

Maintenance and Service Guide 1–11Product DescriptionThe HP Compaq nc2400 Notebook PC offers advanced modularity, Intel® Core™ Duo, Pentium® M, and Ce

Seite 199 - Display Component Recycling

3–18 Maintenance and Service GuideIllustrated Parts Catalog3.4 Plastics Kit

Seite 200

Illustrated Parts CatalogMaintenance and Service Guide 3–19Table 3-3Plastics KitSpare Part Number InformationItem DescriptionSpare Part NumberPlastics

Seite 201

3–20 Maintenance and Service GuideIllustrated Parts Catalog3.5 Cable KitTable 3-4Cable KitSpare Part Number InformationItem DescriptionSpare Part Numb

Seite 202

Illustrated Parts CatalogMaintenance and Service Guide 3–213.6 Mass Storage DevicesTable 3-5Mass Storage DevicesSpare Part Number InformationItem Desc

Seite 203 - Removing the Display Inverter

3–22 Maintenance and Service GuideIllustrated Parts Catalog3.7 Miscellaneous (Not Illustrated)Table 3-6Miscellaneous (Not Illustrated)Spare Part Infor

Seite 204

Illustrated Parts CatalogMaintenance and Service Guide 3–23Power cords:For use in the United States 350055-001For use in Australia 350055-011For use i

Seite 205

3–24 Maintenance and Service GuideIllustrated Parts Catalog3.8 Sequential Part Number ListingTable 3-7Sequential Part Number ListingSpare Part Number

Seite 206 - Removing the Display Frame

Illustrated Parts CatalogMaintenance and Service Guide 3–25398979-001 Modem module407159-001 802.11b/g HS WLAN module for use in the MOW1 countries li

Seite 207 - Removing the Backlight Cover

3–26 Maintenance and Service GuideIllustrated Parts Catalog407160-002 802.11b/g LJ WLAN module for use in the ROW countries listed below:ChinaEcuadorH

Seite 208

Illustrated Parts CatalogMaintenance and Service Guide 3–27407674-002 802.11a/b/g GL WLAN module for use in the MOW2 countries listed below:ArubaAustr

Seite 209 - Removing the Backlight Frame

1–2 Maintenance and Service GuideProduct Description1.1 Features The following processors, varying by computer model:❏ Intel Core Duo U7600 (1.20-GHz

Seite 210 - Removing the Backlight

3–28 Maintenance and Service GuideIllustrated Parts Catalog412756-001 Fan/heat sink assembly for use in computer models with Intel Pentium M or Celero

Seite 211 - Releasing the LCD Panel

Illustrated Parts CatalogMaintenance and Service Guide 3–29412776-001 DVD-ROM drive412777-001 DVD±RW and CD-RW Combo Drive412778-001 DVD±RW and CD-RW

Seite 212 - 23. Remove the LCD panel

3–30 Maintenance and Service GuideIllustrated Parts Catalog412782-121 Keyboard with pointing stick for use in French Canada (includes pointing stick c

Seite 213 - Connector Pin Assignments

Illustrated Parts CatalogMaintenance and Service Guide 3–31412782-AB1 Keyboard with pointing stick for use in Taiwan (includes pointing stick cable)41

Seite 214 - Audio-In (Microphone)

3–32 Maintenance and Service GuideIllustrated Parts Catalog412792-001 System board equipped with an Intel Pentium M 1200 (1.20-GHz) processor (include

Seite 215 - Universal Serial Bus

Maintenance and Service Guide 4–14Removal and ReplacementPreliminariesThis chapter provides essential information for proper and safe removal and repl

Seite 216 - External Monitor

4–2 Maintenance and Service GuideRemoval and Replacement Preliminaries4.2 Service ConsiderationsThe following sections include some of the considerati

Seite 217 - RJ-11 (Modem)

Removal and Replacement PreliminariesMaintenance and Service Guide 4–34.3 Preventing Damage to Removable DrivesRemovable drives are fragile components

Seite 218 - RJ-45 (Network)

4–4 Maintenance and Service GuideRemoval and Replacement Preliminaries4.4 Preventing Electrostatic DamageMany electronic components are sensitive to e

Seite 219 - Power Cord Set Requirements

Removal and Replacement PreliminariesMaintenance and Service Guide 4–54.5 Packaging and Transporting PrecautionsUse the following grounding precaution

Seite 220 - General Requirements

Product DescriptionMaintenance and Service Guide 1–3 Integrated wireless support for Mini Card IEEE 802.11a/b/g or 802.11b/g Wireless LAN (WLAN) devi

Seite 221 - Country-Specific Requirements

4–6 Maintenance and Service GuideRemoval and Replacement Preliminaries4.6 Workstation PrecautionsUse the following grounding precautions at workstatio

Seite 222

Removal and Replacement PreliminariesMaintenance and Service Guide 4–74.7 Grounding Equipment and MethodsGrounding equipment must include either a wri

Seite 223

4–8 Maintenance and Service GuideRemoval and Replacement PreliminariesTable 4-1 shows how humidity affects the electrostatic voltage levels generated

Seite 224

Maintenance and Service Guide 5–15Removal and ReplacementProceduresThis chapter provides removal and replacement procedures.There are as many as 61 sc

Seite 225

5–2 Maintenance and Service GuideRemoval and Replacement Procedures5.1 Serial NumberReport the computer serial number to HP when requesting informatio

Seite 226

Removal and Replacement ProceduresMaintenance and Service Guide 5–35.2 Disassembly Sequence ChartUse the chart below to determine the section number t

Seite 227

5–4 Maintenance and Service GuideRemoval and Replacement ProceduresSection Description# of Screws Removed5.9 Bluetooth Module 1 loosened to remove the

Seite 228

Removal and Replacement ProceduresMaintenance and Service Guide 5–55.3 Preparing the Computer for DisassemblyBefore you begin any removal or installat

Seite 229

5–6 Maintenance and Service GuideRemoval and Replacement Procedures4. Remove the battery by following these steps:a. Turn the computer upside down wit

Seite 230

Removal and Replacement ProceduresMaintenance and Service Guide 5–75.4 Hard Drive1. Prepare the computer for disassembly (refer to Section 5.3).2. Loo

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